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From Promoting Dignity to Installing Distrust: Understanding the Role of Continence Care Technology in Nursing Homes

Authors:

Hannelore Strauven,

Ine D'Haeseleer,

Bart Vanrumste,

Vero Vanden AbeeleAuthors Info & Claims

NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society

Article No.: 38, Pages 1 - 11

https://doi.org/10.1145/3419249.3420104

Published: 26 October 2020 Publication History

Abstract

Managing continence in nursing homes comprises a large economic and emotional factor, not only in residents’ Quality of Life but also in staffs’ Quality of Care. Notwithstanding increased engineering efforts in this area, nursing home continence care remains underexplored in HCI. To lay the groundwork for the technological design of human-centered continence care, we conducted a qualitative study involving 27 stakeholders—ranging from residents, relatives, caregivers and nurses to managers. By inductively analysing our data, we identified different perspectives on incontinence and surrounding care practices. We found continence care to be intricately interwoven within a complex ecosystem that is deeply rooted in an ideal of promoting dignity, which technological infrastructures might fall at risk of introducing miscommunication and installing distrust between stakeholders. Using the Dignity in Continence Care Framework, we provide suggestions for the design of technologies centered on supporting dignity in nursing home continence care.

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Cited By

Strauven HWang CHallez HVanden Abeele VVanrumste B(2024)Unobtrusive Nighttime Movement Monitoring to Support Nursing Home Continence Care: Machine Learning Study (Preprint)JMIR Nursing10.2196/58094Online publication date: 6-Mar-2024
https://doi.org/10.2196/58094
Hermann JMäder AKubullek AHey CDogangün A(2022)(Intelligent) Technical Systems in Elderly Care: The Caregivers PerspectiveProceedings of the 34th Australian Conference on Human-Computer Interaction10.1145/3572921.3572948(81-87)Online publication date: 29-Nov-2022
https://dl.acm.org/doi/10.1145/3572921.3572948

Index Terms

From Promoting Dignity to Installing Distrust: Understanding the Role of Continence Care Technology in Nursing Homes
1. Applied computing
  1. Life and medical sciences
2. Human-centered computing
  1. Human computer interaction (HCI)

Index terms have been assigned to the content through auto-classification.

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NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society

October 2020

1177 pages

ISBN:9781450375795

DOI:10.1145/3419249

General Chairs:
David Lamas
Tallinn University, Estonia
,
Hegle Sarapuu
Trinidad Wiseman, Estonia
,
Publications Chairs:
Ilja Šmorgun
Tallinn University, Estonia
,
Gerd Berget
Oslo Metropolitan University, Norway

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Published: 26 October 2020

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NordiCHI '20

NordiCHI '20: Shaping Experiences, Shaping Society

October 25 - 29, 2020

Tallinn, Estonia

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Overall Acceptance Rate 379 of 1,572 submissions, 24%

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Cited By

Strauven HWang CHallez HVanden Abeele VVanrumste B(2024)Unobtrusive Nighttime Movement Monitoring to Support Nursing Home Continence Care: Machine Learning Study (Preprint)JMIR Nursing10.2196/58094Online publication date: 6-Mar-2024
https://doi.org/10.2196/58094
Hermann JMäder AKubullek AHey CDogangün A(2022)(Intelligent) Technical Systems in Elderly Care: The Caregivers PerspectiveProceedings of the 34th Australian Conference on Human-Computer Interaction10.1145/3572921.3572948(81-87)Online publication date: 29-Nov-2022
https://dl.acm.org/doi/10.1145/3572921.3572948

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