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Can you Turn it Off?: The Spatial and Social Context of Mobile Disturbance

Published: 15 October 2020 Publication History

Abstract

Contemporary mobile devices continuously interrupt people with notifications in various and changing physical environments. As different places can have different social setting, understanding how disturbing an interruption might be to people around the user is not a straightforward task. To understand how users perceive disturbance in their social environment, we analyze the results of a 3-week user study with 50 participants using the experience sampling method and log analysis. We show that perceptions of disturbance are strongly related to the social norms surrounding the place, such as whether the place is considered private or public, even when controlling for the number of people around the user. Furthermore, users' perceptions of disturbance are also related to the activity carried out on the phone, and the subjective perceptions of isolation from other people in the space. We conclude the paper by discussing how our findings can be used to design new mobile devices that are aware of the social norms and their users' environmental context.

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Cited By

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  • (2024)Pinning, Sorting, and Categorizing Notifications: A Mixed-methods Usage and Experience Study of Mobile Notification-management FeaturesProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785798:3(1-27)Online publication date: 9-Sep-2024
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  • (2023)The Attendant Card Set: A Research and Design Tool to Consider Perspectives of Attendants versus Users When Co-Experiencing TechnologyMultimodal Technologies and Interaction10.3390/mti71101077:11(107)Online publication date: 18-Nov-2023
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cover image Proceedings of the ACM on Human-Computer Interaction
Proceedings of the ACM on Human-Computer Interaction  Volume 4, Issue CSCW2
CSCW
October 2020
2310 pages
EISSN:2573-0142
DOI:10.1145/3430143
Issue’s Table of Contents
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Published: 15 October 2020
Published in PACMHCI Volume 4, Issue CSCW2

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Author Tags

  1. context-aware
  2. disturbance
  3. mobile computing
  4. physical privacy
  5. social environment

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  • Vice President for Research Tel Aviv University

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  • (2024)Investigating User-perceived Impacts of Contextual Factors on Opportune MomentsProceedings of the ACM on Human-Computer Interaction10.1145/36765148:MHCI(1-28)Online publication date: 24-Sep-2024
  • (2023)The Attendant Card Set: A Research and Design Tool to Consider Perspectives of Attendants versus Users When Co-Experiencing TechnologyMultimodal Technologies and Interaction10.3390/mti71101077:11(107)Online publication date: 18-Nov-2023
  • (2023)Scanning or Simply Unengaged in Reading? Opportune Moments for Pushed News Notifications and Their Relationship with Smartphone Users' Choice of News-reading ModesProceedings of the ACM on Human-Computer Interaction10.1145/36042687:MHCI(1-26)Online publication date: 13-Sep-2023
  • (2023)The Attendant Perspective: Present Others in Public Technology InteractionsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581231(1-18)Online publication date: 19-Apr-2023
  • (2023)Multiple Device Users’ Actual and Ideal Cross-Device Usage for Multi-Stage Notification-Interactions: An ESM Study Addressing the Usage Gap and Impacts of Device ContextProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580731(1-15)Online publication date: 19-Apr-2023
  • (2022)It’s all in the mind: The relationship between mindfulness and nomophobia on technology engagement while driving and aberrant driving behavioursTransportation Research Part F: Traffic Psychology and Behaviour10.1016/j.trf.2022.03.00286(252-262)Online publication date: Apr-2022
  • (2021)Understanding the Experiences of Remote Workers: Opportunities for Ambient Workspaces at HomeFrontiers in Computer Science10.3389/fcomp.2021.6735853Online publication date: 3-Sep-2021

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