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Designing for Families as Adaptive Systems: Collaborative Emotional Support and Resilience in the Children's Hospital

Published: 28 April 2022 Publication History

Abstract

When a child is admitted to the hospital with a critical illness, their family must adapt and manage care and stress. HCI and Computer-Supported Cooperative Work (CSCW) technologies have shown the potential for collaborative technologies to support and augment care collaboration between patients and caregivers. However, less is known about the potential for collaborative technologies to augment family caregiving circles experiences, stressors, and adaptation practices, especially during long hospitalization stays. We interviewed 14 parents of children with cancer admitted for extended hospitalizations in this work. We use the Family Adaptive Systems framework from the family therapy fields as a lens to characterize the challenges and practices of families with a hospitalized child. We characterize the four adaptive systems from the theory: Emotion system, Control system, Meaning, and Maintenance system. Then, we focus on the Emotion system, suggesting opportunities for designing future collaborative technology to augment collaborative caregiving and enhance family resilience.

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Cited By

View all
  • (2024)Family Resilience in Care Coordination Technologies: Designing for Families as Adaptive SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36869988:CSCW2(1-28)Online publication date: 8-Nov-2024
  • (2024)Designing for Resilient Caregiving Coordination Journeys: Prioritizing Features Across Families and PhasesCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681901(525-532)Online publication date: 11-Nov-2024
  • (2024)Shared Responsibility in Collaborative Tracking for Children with Type 1 Diabetes and their ParentsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642344(1-20)Online publication date: 11-May-2024
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          cover image ACM Conferences
          CHI EA '22: Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems
          April 2022
          3066 pages
          ISBN:9781450391566
          DOI:10.1145/3491101
          Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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          Publication History

          Published: 28 April 2022

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          Author Tags

          1. Care coordination
          2. Hospitalization
          3. Parenting
          4. Pediatrics

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          • Refereed limited

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          CHI '22: CHI Conference on Human Factors in Computing Systems
          April 29 - May 5, 2022
          LA, New Orleans, USA

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          Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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          View all
          • (2024)Family Resilience in Care Coordination Technologies: Designing for Families as Adaptive SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36869988:CSCW2(1-28)Online publication date: 8-Nov-2024
          • (2024)Designing for Resilient Caregiving Coordination Journeys: Prioritizing Features Across Families and PhasesCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681901(525-532)Online publication date: 11-Nov-2024
          • (2024)Shared Responsibility in Collaborative Tracking for Children with Type 1 Diabetes and their ParentsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642344(1-20)Online publication date: 11-May-2024
          • (2023)Designing for and Reflecting upon Resilience in Health and WellbeingCompanion Publication of the 2023 ACM Designing Interactive Systems Conference10.1145/3563703.3591456(135-137)Online publication date: 10-Jul-2023
          • (2022)Family Care Coordination in the Children's Hospital: Phases and Cycles in the Pediatric Cancer Caregiving JourneyProceedings of the ACM on Human-Computer Interaction10.1145/35551876:CSCW2(1-30)Online publication date: 11-Nov-2022

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