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Sense of Agency and User Experience: Is There a Link?

Authors:

Joanna Bergström,

Kasper HornbækAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 29, Issue 4

Article No.: 28, Pages 1 - 22

https://doi.org/10.1145/3490493

Published: 31 March 2022 Publication History

Abstract

Sense of control is increasingly used as a measure of quality in human-computer interaction. Control has been investigated mainly at a high level, using subjective questionnaire data, but also at a low level, using objective data on participants’ sense of agency. However, it remains unclear how differences in higher level, experienced control reflect lower level sense of control. We study that link in two experiments. In the first one we measure the low-level sense of agency with button, touchpad, and on-skin input. The results show a higher sense of agency with on-skin input. In the second experiment, participants played a simple game controlled with the same three inputs. We find that on-skin input results in both increased sense and experience of control compared to touchpad input. However, the corresponding difference is not found between on-skin and button input, whereas the button performed better in the experiment task. These results suggest that other factors of user experience spill over to the experienced control at rates that overcome differences in the sense of control. We discuss the implications for using subjective measures about the sense of control in evaluating qualities of interaction.

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Cited By

Kubota TMiyahara KHyodo KAmemiya YMitsuoka REid AOgawa K(2024)Exploring Sense of Agency and Ownership over Cybernetic Avatars: Practical ImplicationsProceedings of the 12th International Conference on Human-Agent Interaction10.1145/3687272.3690882(361-363)Online publication date: 24-Nov-2024
https://dl.acm.org/doi/10.1145/3687272.3690882
Chang YHan SLee HLee SKim WChoi JMcCracken CSong J(2024)Understanding Instant Social Control of Shared Devices in Public Spaces: A Field TrialProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785928:3(1-33)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678592
Zhan YNakajima TSakai TIshita EOhshima HRadboud FMao JJose J(2024)Effect of Presentation Methods on User Experiences and Perception in VR Shopping Recommender SystemsProceedings of the 2024 Annual International ACM SIGIR Conference on Research and Development in Information Retrieval in the Asia Pacific Region10.1145/3673791.3698430(241-248)Online publication date: 8-Dec-2024
https://dl.acm.org/doi/10.1145/3673791.3698430
Show More Cited By

Index Terms

Sense of Agency and User Experience: Is There a Link?
1. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 29, Issue 4

August 2022

469 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/3514186

Editor:
Kristina Höök
KTH Royal Institute of Technology, Sweden

Issue’s Table of Contents

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Association for Computing Machinery

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Publication History

Published: 31 March 2022

Accepted: 01 October 2021

Revised: 01 August 2021

Received: 01 July 2020

Published in TOCHI Volume 29, Issue 4

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Cited By

Kubota TMiyahara KHyodo KAmemiya YMitsuoka REid AOgawa K(2024)Exploring Sense of Agency and Ownership over Cybernetic Avatars: Practical ImplicationsProceedings of the 12th International Conference on Human-Agent Interaction10.1145/3687272.3690882(361-363)Online publication date: 24-Nov-2024
https://dl.acm.org/doi/10.1145/3687272.3690882
Chang YHan SLee HLee SKim WChoi JMcCracken CSong J(2024)Understanding Instant Social Control of Shared Devices in Public Spaces: A Field TrialProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785928:3(1-33)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678592
Zhan YNakajima TSakai TIshita EOhshima HRadboud FMao JJose J(2024)Effect of Presentation Methods on User Experiences and Perception in VR Shopping Recommender SystemsProceedings of the 2024 Annual International ACM SIGIR Conference on Research and Development in Information Retrieval in the Asia Pacific Region10.1145/3673791.3698430(241-248)Online publication date: 8-Dec-2024
https://dl.acm.org/doi/10.1145/3673791.3698430
Gründling JWeyers B(2024)Immersive Analytics: The Influence of Flow, Sense of Agency, and Presence on Performance and SatisfactionProceedings of the ACM on Human-Computer Interaction10.1145/36611448:EICS(1-27)Online publication date: 17-Jun-2024
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Didion JWolski KWittchen DCoyle DLeimkühler TStrohmeier P(2024)Who did it? How User Agency is influenced by Visual Properties of Generated ImagesProceedings of the 37th Annual ACM Symposium on User Interface Software and Technology10.1145/3654777.3676335(1-17)Online publication date: 13-Oct-2024
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Patibanda ROverdevest NSaini ALi ZAndres JKnibbe Jvan den Hoven EMueller F(2024)Exploring Shared Bodily Control: Designing Augmented Human Systems for Intra- and Inter-CorporealityProceedings of the Augmented Humans International Conference 202410.1145/3652920.3653037(318-323)Online publication date: 4-Apr-2024
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Draxler FWerner ALehmann FHoppe MSchmidt ABuschek DWelsch R(2024)The AI Ghostwriter Effect: When Users do not Perceive Ownership of AI-Generated Text but Self-Declare as AuthorsACM Transactions on Computer-Human Interaction10.1145/363787531:2(1-40)Online publication date: 5-Feb-2024
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Li YMa TLi ZLiang H(2024) Examining the Use of DanMu for Crowdsourcing Control in Virtual Gatherings International Journal of Human–Computer Interaction10.1080/10447318.2024.2375700(1-19)Online publication date: 18-Jul-2024
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Bennett DMetatla ORoudaut AMekler E(2023)How does HCI Understand Human Agency and Autonomy?Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580651(1-18)Online publication date: 19-Apr-2023
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