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How Avatar Customization Affects Fear in a Game-based Digital Exposure Task for Social Anxiety

Authors:

Martin Johannes Dechant,

Youssef Shiban,

Regan L. MandrykAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 5, Issue CHI PLAY

Article No.: 248, Pages 1 - 27

https://doi.org/10.1145/3474675

Published: 06 October 2021 Publication History

Abstract

The treatment of social anxiety through digital exposure therapy is challenging due to the cognitive properties of social anxiety-individuals need to be fully engaged in the task and feel themselves represented in the social situation; however, avatar customization has been shown to increase both engagement and social presence. In this paper, we harness techniques used in commercial games, and investigate how customizing self-representation in a novel digital exposure task for social anxiety influences the experience of social threat. In an online experiment with 200 participants, participants either customized their avatar or were assigned a predefined avatar. Participants then controlled the avatar through a virtual shop, where they had to solve a math problem, while a simulated audience within the virtual world observed them and negatively judged their performance. Our findings show that we can stimulate the fear of evaluation by others in our task, that fear is driven primarily by trait social anxiety, and that this relationship is strengthened for people higher in trait social anxiety. We provide new insights into the effects of customization in a novel therapeutic context, and embed the discussion of avatar customization into related work in social anxiety and human-computer interaction. ?

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Index Terms

How Avatar Customization Affects Fear in a Game-based Digital Exposure Task for Social Anxiety
1. Applied computing
  1. Life and medical sciences
    1. Consumer health
2. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 5, Issue CHI PLAY

CHI PLAY

September 2021

1535 pages

EISSN:2573-0142

DOI:10.1145/3490463

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Elisa Mekler
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Regan Mandryk
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Mello BWelsch RVerbokkem MKnierim PDechant M(2024)Navigating the Virtual Gaze: Social Anxiety's Role in VR ProxemicsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642359(1-15)Online publication date: 11-May-2024
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Dwivedi UMisra M(2024)Nature of Users’ Persuasion and Exploration in Interactive Storytelling Video Games in the Netflix Games LibraryInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2430920(1-10)Online publication date: 4-Dec-2024
https://doi.org/10.1080/10447318.2024.2430920
Long TPandita SWon A(2023)Perspectives from Naive Participants and Experienced Social Science Researchers on Addressing Embodiment in a Virtual Cyberball TaskCompanion Publication of the 2023 Conference on Computer Supported Cooperative Work and Social Computing10.1145/3584931.3607014(189-194)Online publication date: 14-Oct-2023
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Nan DSun SJansen BKim J(2023)Beyond Avatar Coolness: Exploring the Effects of Avatar Attributes on Continuance Intention to Play Massively Multiplayer Online Role-Playing GamesInternational Journal of Human–Computer Interaction10.1080/10447318.2023.227894140:23(8219-8228)Online publication date: 21-Nov-2023
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Friehs MDechant MSchäfer SMandryk R(2022)More than skin deep: about the influence of self-relevant avatars on inhibitory controlCognitive Research: Principles and Implications10.1186/s41235-022-00384-87:1Online publication date: 8-Apr-2022
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Yokotani KTakano M(2022)Avatars' Social Rhythms in Online Games Indicate Their Players' DepressionCyberpsychology, Behavior, and Social Networking10.1089/cyber.2022.005825:11(718-732)Online publication date: 1-Nov-2022
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