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Ethnographic research in software engineering: a critical review and checklist

Authors:

Muhammad Ali BabarAuthors Info & Claims

ESEC/FSE 2019: Proceedings of the 2019 27th ACM Joint Meeting on European Software Engineering Conference and Symposium on the Foundations of Software Engineering

Pages 659 - 670

https://doi.org/10.1145/3338906.3338976

Published: 12 August 2019 Publication History

Abstract

Software Engineering (SE) community has recently been investing significant amount of effort in qualitative research to study the human and social aspects of SE processes, practices, and technologies. Ethnography is one of the major qualitative research methods, which is based on constructivist paradigm that is different from the hypothetic-deductive research model usually used in SE. Hence, the adoption of ethnographic research method in SE can present significant challenges in terms of sufficient understanding of the methodological requirements and the logistics of its applications. It is important to systematically identify and understand various aspects of adopting ethnography in SE and provide effective guidance. We carried out an empirical inquiry by integrating a systematic literature review and a confirmatory survey. By reviewing the ethnographic studies reported in 111 identified papers and 26 doctoral theses and analyzing the authors' responses of 29 of those papers, we revealed several unique insights. These identified insights were then transformed into a preliminary checklist that helps improve the state-of-the-practice of using ethnography in SE. This study also identifies the areas where methodological improvements of ethnography are needed in SE.

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Index Terms

Ethnographic research in software engineering: a critical review and checklist
1. General and reference

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cover image ACM Conferences

ESEC/FSE 2019: Proceedings of the 2019 27th ACM Joint Meeting on European Software Engineering Conference and Symposium on the Foundations of Software Engineering

August 2019

1264 pages

ISBN:9781450355728

DOI:10.1145/3338906

General Chairs:
Marlon Dumas
University of Tartu, Estonia
,
Dietmar Pfahl
University of Tartu, Estonia
,
Program Chairs:
Sven Apel
Saarland University, Germany
,
Alessandra Russo
Imperial College, UK

Copyright © 2019 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 12 August 2019

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ESEC/FSE '19: 27th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering

August 26 - 30, 2019

Tallinn, Estonia

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https://dl.acm.org/doi/10.1145/3661167.3661275
Winter ENowack VBowes DCounsell SHall THaraldsson SWoodward J(2023) Let’s Talk With Developers, Not About Developers: A Review of Automatic Program Repair Research IEEE Transactions on Software Engineering10.1109/TSE.2022.315208949:1(419-436)Online publication date: 1-Jan-2023
https://doi.org/10.1109/TSE.2022.3152089
Zhou XMao RZhang HDai QHuang HShen HLi JRong G(2023)Revisit security in the era of DevOpsIET Software10.1049/sfw2.1213217:4(435-454)Online publication date: 26-Jul-2023
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