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What is the role of New Generation of ICTs in transforming government operation and redefining State-citizen relationship in the last decade?

Authors:

Shuhua Monica Liu,

Yupei LeiAuthors Info & Claims

ICEGOV '19: Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance

Pages 65 - 75

https://doi.org/10.1145/3326365.3326374

Published: 03 April 2019 Publication History

Abstract

This article first introduce a new government initiative emerging after the US presidential election in 2008. Comparing to the more descriptive definitions of e-government, supporters of these new government initiatives emphasize the transformative and normative aspect of the newest generation of Information and Communication Technology (ICTs). They argue that the new initiative redefines how government should operate and transform state-citizen relationships. To understand the core of this initiative and whether it offers new opportunities to solve public problems, we collected and analyzed research papers published in the e-governance area between 2008 and 2017. Our analysis demonstrates that the use of new generation of ICTs has promoted the government information infrastructure. In other words, the application of new ICTs enables the government to accumulate and use a large amount of data, so that the government makes better decisions. The advancement of open data, the wide use of social media, and the potential of data analytics have also generated pressure to address challenging questions and issues in e-democracy. However, the analysis leads us to deliberate on whether the use of new generation of ICTs worldwide have actually achieved their goal. In the conclusion, we present challenges to be addressed before new innovative ICTs realize their potential towards better public governance.

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Cited By

Sapraz MHan S(2021)Implicating Human Values for designing a Digital Government Collaborative Platform for Environmental Issues: A Value Sensitive Design ApproachSustainability10.3390/su1311624013:11(6240)Online publication date: 1-Jun-2021
https://doi.org/10.3390/su13116240

Index Terms

What is the role of New Generation of ICTs in transforming government operation and redefining State-citizen relationship in the last decade?
1. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Project and people management
        Project management techniques

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cover image ACM Other conferences

ICEGOV '19: Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance

April 2019

538 pages

ISBN:9781450366441

DOI:10.1145/3326365

Editors:
Soumaya Ben Dhaou
United Nations University (UNU-EGOV)
,
Lemuria Carter
University of New South Wales (UNSW)
,
Mark Gregory
Royal Melbourne Institute of Technology (RMIT University)

Copyright © 2019 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

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Publication History

Published: 03 April 2019

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Refereed limited

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Science and Technology Commission of Shanghai Municipality

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ICEGOV2019

ICEGOV2019: 12th International Conference on Theory and Practice of Electronic Governance

April 3 - 5, 2019

VIC, Melbourne, Australia

Acceptance Rates

ICEGOV '19 Paper Acceptance Rate 81 of 171 submissions, 47%;

Overall Acceptance Rate 350 of 865 submissions, 40%

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Cited By

Sapraz MHan S(2021)Implicating Human Values for designing a Digital Government Collaborative Platform for Environmental Issues: A Value Sensitive Design ApproachSustainability10.3390/su1311624013:11(6240)Online publication date: 1-Jun-2021
https://doi.org/10.3390/su13116240

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