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research-article

Digital transformation in the national tourism policies

Authors:

Nadzeya Kalbaska,

Lorenzo CantoniAuthors Info & Claims

dg.o '19: Proceedings of the 20th Annual International Conference on Digital Government Research

Pages 417 - 424

https://doi.org/10.1145/3325112.3325225

Published: 18 June 2019 Publication History

Abstract

Considering the fast way in which digital technologies are being developed, improved, and adopted by society, governments need to take advantage in order to better serve citizens, businesses and all other relevant stakeholders. Tourism governance is not an exception. Tourism destinations are very complex entities to manage due to the dynamic of various interests by stakeholders: although they have numerous linkages and interdependencies, cooperation is extremely difficult, as stakeholders might have different development visions. This research aims at providing a comprehensive review of national tourism policies / strategies / plans when it comes to the digital transformation in the Government and Tourism sectors. It will suggest a methodological proposal on how tourism strategic documents can be evaluated while approaching the issue of digital transformation.

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Cited By

Garbani-Nerini EMarchiori ESabatini NCantoni L(2024)Creating private and public value in data-related management projects: a cross-border case study from Switzerland and ItalyProceedings of the 25th Annual International Conference on Digital Government Research10.1145/3657054.3657275(269-277)Online publication date: 11-Jun-2024
https://dl.acm.org/doi/10.1145/3657054.3657275
Bekele HRaj S(2024)Digitalization and digital transformation in the tourism industry: a bibliometric review and research agendaTourism Review10.1108/TR-07-2023-0509Online publication date: 19-Apr-2024
https://doi.org/10.1108/TR-07-2023-0509
Nanda WWidianingsih IMiftah A(2023)The Linkage of Digital Transformation and Tourism Development Policies in Indonesia from 1879–2022: Trends and Implications for the FutureSustainability10.3390/su15131020115:13(10201)Online publication date: 27-Jun-2023
https://doi.org/10.3390/su151310201
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cover image ACM Other conferences

dg.o '19: Proceedings of the 20th Annual International Conference on Digital Government Research

June 2019

533 pages

ISBN:9781450372046

DOI:10.1145/3325112

Copyright © 2019 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 18 June 2019

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dg.o 2019

dg.o 2019: 20th Annual International Conference on Digital Government Research

June 18 - 20, 2019

Dubai, United Arab Emirates

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Overall Acceptance Rate 150 of 271 submissions, 55%

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Cited By

Garbani-Nerini EMarchiori ESabatini NCantoni L(2024)Creating private and public value in data-related management projects: a cross-border case study from Switzerland and ItalyProceedings of the 25th Annual International Conference on Digital Government Research10.1145/3657054.3657275(269-277)Online publication date: 11-Jun-2024
https://dl.acm.org/doi/10.1145/3657054.3657275
Bekele HRaj S(2024)Digitalization and digital transformation in the tourism industry: a bibliometric review and research agendaTourism Review10.1108/TR-07-2023-0509Online publication date: 19-Apr-2024
https://doi.org/10.1108/TR-07-2023-0509
Nanda WWidianingsih IMiftah A(2023)The Linkage of Digital Transformation and Tourism Development Policies in Indonesia from 1879–2022: Trends and Implications for the FutureSustainability10.3390/su15131020115:13(10201)Online publication date: 27-Jun-2023
https://doi.org/10.3390/su151310201
Boiko MKulyk MBondar SRomanchuk LLositska T(2023)Consumer engagement in the conditions of business digitization: A case study of the hotel industry in UkraineProblems and Perspectives in Management10.21511/ppm.21(3).2023.0921:3(113-124)Online publication date: 20-Jul-2023
https://doi.org/10.21511/ppm.21(3).2023.09
Rahman AMawar Hermanto A(2023)Optimalization the Blue Economy Policy of the Tourism Sector using E-Government in the Coastal Area of Ambon IslandE3S Web of Conferences10.1051/e3sconf/202344006004440(06004)Online publication date: 1-Nov-2023
https://doi.org/10.1051/e3sconf/202344006004
Toscano-Jara JLoza-Aguirre EFranco-Crespo A(2023)Challenges for the Digital Transformation of Ecuador’s Tourism Industry: Perceptions of Leaders in Times of Covid-19Digital and Sustainable Transformations in a Post-COVID World10.1007/978-3-031-16677-8_10(257-273)Online publication date: 1-Jan-2023
https://doi.org/10.1007/978-3-031-16677-8_10
Boiko MBosovska MVedmid NMelnychenko SStopchenko Y(2022)Digitalization: Implementation in the tourism business of UkraineProblems and Perspectives in Management10.21511/ppm.20(4).2022.0320:4(24-41)Online publication date: 13-Oct-2022
https://doi.org/10.21511/ppm.20(4).2022.03
Picco-Schwendener AKalbaska NHasenzahl LCantoni L(2022)e-Government and TourismHandbook of e-Tourism10.1007/978-3-030-48652-5_101(1629-1644)Online publication date: 2-Sep-2022
https://doi.org/10.1007/978-3-030-48652-5_101
Picco-Schwendener AKalbaska NHasenzahl LCantoni L(2022)e-Government and TourismHandbook of e-Tourism10.1007/978-3-030-05324-6_101-2(1-17)Online publication date: 8-Apr-2022
https://doi.org/10.1007/978-3-030-05324-6_101-2
Picco-Schwendener AKalbaska NHasenzahl LCantoni L(2022)e-Government and TourismHandbook of e-Tourism10.1007/978-3-030-05324-6_101-1(1-16)Online publication date: 25-Feb-2022
https://doi.org/10.1007/978-3-030-05324-6_101-1

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