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Supporting Older Adults in Locating Mobile Interface Features with Voice Input

Published: 29 October 2020 Publication History

Abstract

As mobile applications continue to offer more features, tackling the complexity of mobile interfaces can become challenging for older adults. Owing to a small screen and frequent updates that modify the visual layouts of menus and buttons, older adults can find it challenging to locate a function on a mobile interface quickly—even when familiar with the application. To address this issue, we present a system that supports older adults to quickly locate an on-screen feature on a mobile interface using speech queries. Our system allows users to ask for a function related to the current mobile screen using voice input. When that function is available, it provides visual guidance for users to engage with the pertinent user interface (UI) widget. The label and location of all UI components on the current screen are acquired via the Android’s Assist API. We discuss four scenarios of use.

Supplementary Material

MP4 File (a97-yu-supplement.mp4)

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Cited By

View all
  • (2024)How Proficiency and Feelings impact the Preference and Perception of Mobile Technology Support in Older AdultsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3688520(1-5)Online publication date: 27-Oct-2024
  • (2024)Intersecting Liminality: Acquiring a Smartphone as a Blind or Low Vision Older AdultProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675622(1-14)Online publication date: 27-Oct-2024
  • (2021)Swipe a Screen or Say the Word: Older Adults’ Preferences for Information-seeking with Touchscreen and Voice-User InterfacesProceedings of the 33rd Australian Conference on Human-Computer Interaction10.1145/3520495.3520512(130-143)Online publication date: 30-Nov-2021

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        cover image ACM Conferences
        ASSETS '20: Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility
        October 2020
        764 pages
        ISBN:9781450371032
        DOI:10.1145/3373625
        Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        Published: 29 October 2020

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        Author Tags

        1. accessibility
        2. mobile interface
        3. older adults
        4. speech input
        5. voice assistant

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        • Refereed limited

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        ASSETS '20 Paper Acceptance Rate 46 of 167 submissions, 28%;
        Overall Acceptance Rate 436 of 1,556 submissions, 28%

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        Cited By

        View all
        • (2024)How Proficiency and Feelings impact the Preference and Perception of Mobile Technology Support in Older AdultsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3688520(1-5)Online publication date: 27-Oct-2024
        • (2024)Intersecting Liminality: Acquiring a Smartphone as a Blind or Low Vision Older AdultProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675622(1-14)Online publication date: 27-Oct-2024
        • (2021)Swipe a Screen or Say the Word: Older Adults’ Preferences for Information-seeking with Touchscreen and Voice-User InterfacesProceedings of the 33rd Australian Conference on Human-Computer Interaction10.1145/3520495.3520512(130-143)Online publication date: 30-Nov-2021

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