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Examining Protest as An Intervention to Reduce Online Prejudice: A Case Study of Prejudice Against Immigrants

Authors:

Muheng YanAuthors Info & Claims

WWW '20: Proceedings of The Web Conference 2020

Pages 2443 - 2454

https://doi.org/10.1145/3366423.3380307

Published: 20 April 2020 Publication History

Abstract

There has been a growing concern about online users using social media to incite prejudice and hatred against other individuals or groups. While there has been research in developing automated techniques to identify online prejudice acts and hate speech, how to effectively counter online prejudice remains a societal challenge. Social protests, on the other hand, have been frequently used as an intervention for countering prejudice. However, research to date has not examined the relationship between protests and online prejudice. Using large-scale panel data collected from Twitter, we examine the changes in users’ tweeting behaviors relating to prejudice against immigrants following recent protests in the U.S. on immigration related topics. This is the first empirical study examining the effect of protests on reducing online prejudice. Our results show that there were both negative and positive changes in the measured prejudice after a protest, suggesting protest might have a mixed effect on reducing prejudice. We further identify users who are likely to change (or resist change) after a protest. This work contributes to the understanding of online prejudice and its intervention effect. The findings of this research have implications for designing targeted intervention.

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Windisch SWiedlitzka SOlaghere AJenaway E(2022)Online interventions for reducing hate speech and cyberhate: A systematic reviewCampbell Systematic Reviews10.1002/cl2.124318:2Online publication date: 25-May-2022
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Examining Protest as An Intervention to Reduce Online Prejudice: A Case Study of Prejudice Against Immigrants

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Published In

cover image ACM Conferences

WWW '20: Proceedings of The Web Conference 2020

April 2020

3143 pages

ISBN:9781450370233

DOI:10.1145/3366423

Editors:
Yennun Huang
Acadmica sinica, Taiwan
,
Irwin King
The Chinese University of Hong Kong, Hong Kong
,
Tie-Yan Liu
Microsoft Research Asia, China
,
Maarten van Steen
University of Twente, Netherlands

Copyright © 2020 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 20 April 2020

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April 20 - 24, 2020

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Cited By

Neha KAgrawal VKumar VMohan TChopra ABuduru ASharma RKumaraguru PBaeza-Yates RWeller KPortela MSeneviratne OWeber IYasseri TBon ASrinivas SIbáñez L(2022)A Tale of Two Sides: Study of Protesters and Counter-protesters on #CitizenshipAmendmentAct Campaign on TwitterProceedings of the 14th ACM Web Science Conference 202210.1145/3501247.3531584(279-289)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1145/3501247.3531584
Lorenz-Spreen POswald LLewandowsky SHertwig R(2022)A systematic review of worldwide causal and correlational evidence on digital media and democracyNature Human Behaviour10.1038/s41562-022-01460-17:1(74-101)Online publication date: 7-Nov-2022
https://doi.org/10.1038/s41562-022-01460-1
Windisch SWiedlitzka SOlaghere AJenaway E(2022)Online interventions for reducing hate speech and cyberhate: A systematic reviewCampbell Systematic Reviews10.1002/cl2.124318:2Online publication date: 25-May-2022
https://doi.org/10.1002/cl2.1243
Takano MTaka FMorishita SNishi TOgawa Y(2021)Three clusters of content-audience associations in expression of racial prejudice while consuming online television newsPLOS ONE10.1371/journal.pone.025510116:7(e0255101)Online publication date: 23-Jul-2021
https://doi.org/10.1371/journal.pone.0255101

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