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Enriched Social Translucence in Medical Crowdfunding

Authors:

Jennifer G. Kim,

Karrie KarahaliosAuthors Info & Claims

DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference

Pages 1465 - 1477

https://doi.org/10.1145/3357236.3395520

Published: 03 July 2020 Publication History

Abstract

Social translucence theory argues that online collaboration systems should make contributors' activities visible to better achieve a common goal. Currently in medical crowdfunding sites, various non-monetary contributions integral to the success of a campaign, such as campaign promotions and offline support, are less visible than monetary contributions. Our work investigates ways to enrich social translucence in medical crowdfunding by aggregating and visualizing non-monetary contributions that reside outside of the current crowdfunding space. Three different styles of interactive visualizations were built and evaluated with medical crowdfunding beneficiaries and contributors. Our results reveal the perceived benefits and challenges of making the previously invisible non-monetary contributions visible using various design features in the visualizations. We discuss our findings based on the social translucence framework--visibility, awareness, and accountability--and suggest design guidelines for crowdfunding platform designers.

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Cited By

Stratopoulos TYe H(2024)Engagement and Crowding-out Effects of Leaderboard Gamification on Medical CrowdfundingSSRN Electronic Journal10.2139/ssrn.4890880Online publication date: 2024
https://doi.org/10.2139/ssrn.4890880
Stratopoulos TYe H(2024)Engagement and Crowding-Out Effects of Leaderboard Gamification on Medical CrowdfundingJournal of Management Information Systems10.1080/07421222.2024.237637941:3(866-891)Online publication date: 4-Sep-2024
https://doi.org/10.1080/07421222.2024.2376379
Wu YYe HJensen MLiu L(2024)Impact of Project Updates and Their Social Endorsement in Online Medical CrowdfundingJournal of Management Information Systems10.1080/07421222.2023.230117341:1(73-110)Online publication date: 19-Feb-2024
https://doi.org/10.1080/07421222.2023.2301173
Show More Cited By

Index Terms

Enriched Social Translucence in Medical Crowdfunding
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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Published In

cover image ACM Conferences

DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference

July 2020

2264 pages

ISBN:9781450369749

DOI:10.1145/3357236

General Chairs:
Ron Wakkary
Simon Fraser University, CA and Eindhoven University of Technology, NL
,
Kristina Andersen
Eindhoven University of Technology, NL
,
Program Chairs:
Will Odom
Simon Fraser University, CA
,
Audrey Desjardins
University of Washington, USA
,
Marianne Graves Petersen
Aarhus University, DK

Copyright © 2020 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 03 July 2020

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Cited By

Stratopoulos TYe H(2024)Engagement and Crowding-out Effects of Leaderboard Gamification on Medical CrowdfundingSSRN Electronic Journal10.2139/ssrn.4890880Online publication date: 2024
https://doi.org/10.2139/ssrn.4890880
Stratopoulos TYe H(2024)Engagement and Crowding-Out Effects of Leaderboard Gamification on Medical CrowdfundingJournal of Management Information Systems10.1080/07421222.2024.237637941:3(866-891)Online publication date: 4-Sep-2024
https://doi.org/10.1080/07421222.2024.2376379
Wu YYe HJensen MLiu L(2024)Impact of Project Updates and Their Social Endorsement in Online Medical CrowdfundingJournal of Management Information Systems10.1080/07421222.2023.230117341:1(73-110)Online publication date: 19-Feb-2024
https://doi.org/10.1080/07421222.2023.2301173
Ma MKim CHall KKim J(2023)It Takes Two to Avoid Pregnancy: Addressing Conflicting Perceptions of Birth Control Pill Responsibility in Romantic RelationshipsProceedings of the ACM on Human-Computer Interaction10.1145/36100737:CSCW2(1-27)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610073
van Teunenbroek CDalla Chiesa CHesse L(2023)The contribution of crowdfunding for philanthropy: A systematic review and framework of donation and reward crowdfundingJournal of Philanthropy and Marketing10.1002/nvsm.179128:3Online publication date: 13-Mar-2023
https://doi.org/10.1002/nvsm.1791
Kim JKraut RKarahalios K(2022)Designing a Medical Crowdfunding Website from Sense of Community TheoryProceedings of the ACM on Human-Computer Interaction10.1145/35551816:CSCW2(1-25)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555181
Park ILee DSah Y(2022)Under watching eyes in news comment sections: effects of audience cue on self-awareness and commenting behaviourBehaviour & Information Technology10.1080/0144929X.2022.211493742:13(2279-2295)Online publication date: 23-Aug-2022
https://doi.org/10.1080/0144929X.2022.2114937
Ehsan ULiao QMuller MRiedl MWeisz JKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)Expanding Explainability: Towards Social Transparency in AI systemsProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445188(1-19)Online publication date: 6-May-2021
https://dl.acm.org/doi/10.1145/3411764.3445188

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