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Should I Invest it?: Predicting Future Success of Yelp Restaurants

Published: 22 July 2018 Publication History

Abstract

Online customer reviews are becoming more and more important in helping consumer make decisions. Therefore, it is also interesting to see whether consumer reviews can be used to predict future business success. In this paper, using yelp dataset from 2016, we aimed to predict if the restaurant will still open till 2017. We focused on multi-level feature selection and analyzed features that influence the most for the future success of restaurant. The balanced accuracy is 67.46%. The result shows that our text features failed to have significant indications for the future success of the restaurant, while non-text features, especially business features, do have strong correlation with future restaurant performance. Furthermore, we did error analysis on insignificant features and gave potential improvements.

References

[1]
Feng, Jason., Kitade, Naho., & Ritter, Matthew. (2015). Determining Restaurant Success or Failure. Retrieved from http://www.cs.dartmouth.edu/~lorenzo/teaching/cs174/Archive/Winter2015/Projects/finals/fkr.pdf
[2]
Camillo, A. A., Connolly, Daniel J., & Kim, W. G. (2008). Success and Failure in Northern California. Cornell Hospitality Quarterly, 49(4).
[3]
Kong, Angela., Nguyen, Vivian., & Xu, Catherina. (2016). Predicting International Restaurant Success with Yelp. Retrieved from http://cs229.stanford.edu/proj2016spr/report/062.pdf
[4]
Wang, Aileen., Zeng, William., & Zhang, Jessica. (2016). Predicting New Restaurant Success and Rating with Yelp. Retrieved from https://web.Stanford.edu/class/cs221/2017/restricted/p-final/wizeng/final.pdf
[5]
Yelp Dataset. (2016, 2017). Retrieved from https://www.yelp.com/dataset
[6]
Mikolov, T., Sutskever, I., Chen, K., Corrado, G., & Dean, J. (2013). Distributed Representations of Words and Phrases and their Compositionality. NIPS'13 Proceedings of the 26th International Conference on Neural Information Processing Systems, 3111--3119.
[7]
Ahfierakis, M. (2018). Using Yelp Data to Predict Restaurant Closure -- Towards Data Science. Retrieved from https://towardsdatascience.com/using-yelp-data-to-predict-restaurant-closure-8aafa4f72ad6
[8]
McCormick, C. (2016). Word2Vec Tutorial - The Skip-Gram Model. Retrieved from http://mccormickml.com/2016/04/19/word2vec-tutorial-the-skip-gram-model/

Cited By

View all
  • (2023)Ordinaries 13: apparent spite & apparent altruismJournal of Bioeconomics10.1007/s10818-023-09341-x25:3(147-180)Online publication date: 25-Nov-2023
  • (2021)Impact of Locational Factors on Business Ratings/Reviews: A Yelp and TripAdvisor StudyBig Data and Social Media Analytics10.1007/978-3-030-67044-3_2(25-49)Online publication date: 19-Jan-2021
  • (2019)SimpleHypergraphs.jl—Novel Software Framework for Modelling and Analysis of HypergraphsAlgorithms and Models for the Web Graph10.1007/978-3-030-25070-6_9(115-129)Online publication date: 6-Jul-2019

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PEARC '18: Proceedings of the Practice and Experience on Advanced Research Computing: Seamless Creativity
July 2018
652 pages
ISBN:9781450364461
DOI:10.1145/3219104
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 July 2018

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Author Tags

  1. advanced research computing
  2. machine learning
  3. natural language processing
  4. text mining

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  • Refereed limited

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PEARC '18

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PEARC '18 Paper Acceptance Rate 79 of 123 submissions, 64%;
Overall Acceptance Rate 133 of 202 submissions, 66%

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Cited By

View all
  • (2023)Ordinaries 13: apparent spite & apparent altruismJournal of Bioeconomics10.1007/s10818-023-09341-x25:3(147-180)Online publication date: 25-Nov-2023
  • (2021)Impact of Locational Factors on Business Ratings/Reviews: A Yelp and TripAdvisor StudyBig Data and Social Media Analytics10.1007/978-3-030-67044-3_2(25-49)Online publication date: 19-Jan-2021
  • (2019)SimpleHypergraphs.jl—Novel Software Framework for Modelling and Analysis of HypergraphsAlgorithms and Models for the Web Graph10.1007/978-3-030-25070-6_9(115-129)Online publication date: 6-Jul-2019

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