abstract

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"Woe is me": Examining Older Adults' Perceptions of Privacy

Authors:

Hirak Ray,

Flynn Wolf,

Ravi Kuber,

Adam J. AvivAuthors Info & Claims

CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

Paper No.: LBW2611, Pages 1 - 6

https://doi.org/10.1145/3290607.3312770

Published: 02 May 2019 Publication History

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Abstract

We conducted a study of n = 20 older adults to better understand their mental models for what the term 'privacy' means to them in both digital and non-digital contexts. Participants were asked to diagrammatically represent this information and describe their drawings in a semi-structured interview setting. Preliminary coding analysis revealed participants' frustrations with available methods for addressing privacy violations. While some asserted that there are both good and bad uses of private data, others avoided technology as a whole out of privacy fears or ambivalence towards using web-based banking and social media services. Some participants described fighting back against privacy attacks, while others felt resigned altogether. Our study provides initial steps towards illuminating privacy perceptions of older adults and can have impacts on training and tailor design for this important demographic.

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Cited By

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Ishida MIkematsu KIgarashi Y(2024)Designing Privacy-Protecting System with Visual Masking Based on Investigation of Privacy Concerns in Virtual Screen Sharing EnvironmentsProceedings of the ACM on Human-Computer Interaction10.1145/36981338:ISS(165-188)Online publication date: 24-Oct-2024
https://dl.acm.org/doi/10.1145/3698133
Crawford KKhoo YKumar AMentis HHamidi F(2024)Decoding the Privacy Policies of Assistive TechnologiesProceedings of the 21st International Web for All Conference10.1145/3677846.3677850(87-95)Online publication date: 13-May-2024
https://dl.acm.org/doi/10.1145/3677846.3677850
Aung KSoubutts ESingh A(2024)"What a stupid way to do business": Towards an Understanding of Older Adults' Perceptions of Deceptive Patterns and Ways to Develop ResistanceProceedings of the ACM on Human-Computer Interaction10.1145/36771138:CHI PLAY(1-31)Online publication date: 15-Oct-2024
https://dl.acm.org/doi/10.1145/3677113
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Index Terms

"Woe is me": Examining Older Adults' Perceptions of Privacy
1. Security and privacy
  1. Human and societal aspects of security and privacy

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Information & Contributors

Information

Published In

CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

May 2019

3673 pages

ISBN:9781450359719

DOI:10.1145/3290607

General Chairs:
Stephen Brewster
University of Glasgow, Scotland, UK
,
Geraldine Fitzpatrick
TU Wien, Austria
,
Program Chairs:
Anna Cox
University College London, UK
,
Vassilis Kostakos
University of Melbourne, Australia

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 02 May 2019

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Office of Naval Research

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CHI '19

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SIGCHI

CHI '19: CHI Conference on Human Factors in Computing Systems

May 4 - 9, 2019

Glasgow, Scotland Uk

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

View all

Ishida MIkematsu KIgarashi Y(2024)Designing Privacy-Protecting System with Visual Masking Based on Investigation of Privacy Concerns in Virtual Screen Sharing EnvironmentsProceedings of the ACM on Human-Computer Interaction10.1145/36981338:ISS(165-188)Online publication date: 24-Oct-2024
https://dl.acm.org/doi/10.1145/3698133
Crawford KKhoo YKumar AMentis HHamidi F(2024)Decoding the Privacy Policies of Assistive TechnologiesProceedings of the 21st International Web for All Conference10.1145/3677846.3677850(87-95)Online publication date: 13-May-2024
https://dl.acm.org/doi/10.1145/3677846.3677850
Aung KSoubutts ESingh A(2024)"What a stupid way to do business": Towards an Understanding of Older Adults' Perceptions of Deceptive Patterns and Ways to Develop ResistanceProceedings of the ACM on Human-Computer Interaction10.1145/36771138:CHI PLAY(1-31)Online publication date: 15-Oct-2024
https://dl.acm.org/doi/10.1145/3677113
Havens ZLatulipe C(2024)Proxy Accounts and Behavioural Nudges: Investigating Support for Older Adults and their Financial DelegatesProceedings of the 50th Graphics Interface Conference10.1145/3670947.3670962(1-14)Online publication date: 3-Jun-2024
https://dl.acm.org/doi/10.1145/3670947.3670962
Zhang WYin JChan KSun TJin TJeung JGong J(2024)Beyond digital privacy: Uncovering deeper attitudes toward privacy in cameras among older adultsInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2024.103345192(103345)Online publication date: Dec-2024
https://doi.org/10.1016/j.ijhcs.2024.103345
Yin JZitkus EMaguire M(2024)Towards an Understanding of How Computer Skills Relate to Online Safety Across Older AdultsHCI International 2024 Posters10.1007/978-3-031-61947-2_34(324-334)Online publication date: 2-Jun-2024
https://doi.org/10.1007/978-3-031-61947-2_34
Haney JFurman S(2023)User Perceptions and Experiences with Smart Home Updates2023 IEEE Symposium on Security and Privacy (SP)10.1109/SP46215.2023.10179459(2867-2884)Online publication date: May-2023
https://doi.org/10.1109/SP46215.2023.10179459
Munyendo CAcar YAviv A(2023)"In Eighty Percent of the Cases, I Select the Password for Them": Security and Privacy Challenges, Advice, and Opportunities at Cybercafes in Kenya2023 IEEE Symposium on Security and Privacy (SP)10.1109/SP46215.2023.10179410(570-587)Online publication date: May-2023
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Offermann JMaidhof CZiefle M(2023)Somebody is watching me? Analyzing privacy preferences in using visual AAL technology considering human-, technology-, and context-related factorsUniversal Access in the Information Society10.1007/s10209-023-01070-2Online publication date: 8-Dec-2023
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Maidhof COffermann JZiefle M(2023)Don’t You Worry ’bout a Thing? Identification and Quantification of Relevant Privacy Parameters Within the Acceptance of AAL TechnologyInformation and Communication Technologies for Ageing Well and e-Health10.1007/978-3-031-37496-8_6(103-122)Online publication date: 14-Jul-2023
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Recommendations

Investigating the Roles of Knowledge and Cognitive Abilities in Older Adult Information Seeking on the Web

Recruiting Older Adults in the Wild: Reflections on Challenges and Lessons Learned from Research Experience

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