[go: up one dir, main page]
More Web Proxy on the site http://driver.im/ skip to main content
10.1145/3267851.3267889acmconferencesArticle/Chapter ViewAbstractPublication PagesivaConference Proceedingsconference-collections
abstract

Inducing rapport-building behaviors in interaction with an embodied conversational agent

Published: 05 November 2018 Publication History

Abstract

How would humans would try to build rapport with an agent rather than with another human? To address this issue, we created a virtual-reality application, Gods of the Neon City, in which an agent might (or might not) betray its human partner. The results from 45 participants suggest that it is possible to build a VR adventure with agents in which a central character can be perceived as untrustworthy, and that participants' perceptions of an agent's trustworthiness can be affected by systematic messages from other agents. However, the study's data are insufficient to demonstrate that participants try to address perceived untrustworthiness by increasing the length of their utterances.

References

[1]
Timothy Bickmore and Justine Cassell. 2001. Relational agents: a model and implementation of building user trust. In Proceedings of the SIGCHI conference on Human factors in computing systems. ACM, 396--403.
[2]
Selmer Bringsjord, Sangeet Khemlani, Konstantine Arkoudas, Chris McEvoy, Marc Destefano, and Matthew Daigle. 2005. Advanced synthetic characters, evil, and E. In Game-On, Vol. 6. 31--39.
[3]
Jacqueline Brixey and David Novick. 2017. Building rapport with extraverted and introverted agents. In Proceedings of the International Workshop on Spoken Dialogue Systems (IWSDS). IWSDS, Farmington, PA. https://www.uni-ulm.de/fileadmin/website_uni_ulm/iui.iwsds2017/papers/IWSDS2017_paper_8.pdf
[4]
Salam Daher, Kangsoo Kim, Myungho Lee, Ryan Schubert, Gerd Bruder, Jeremy Bailenson, and Greg Welch. 2017. Effects of Social Priming on Social Presence with Intelligent Virtual Agents. In International Conference on Intelligent Virtual Agents. Springer, 87--100.
[5]
Fiorella De Rosis, Catherine Pelachaud, Isabella Poggi, Valeria Carofiglio, and Berardina De Carolis. 2003. From Greta's mind to her face: modelling the dynamics of affective states in a conversational embodied agent. International journal of human-computer studies 59, 1-2 (2003), 81--118.
[6]
Jonathan Gratch and Stacy Marsella. 2007. The architectural role of emotion in cognitive systems. Integrated models of cognitive systems 1 (2007), 230.
[7]
Jonathan Gratch, Ning Wang, Jillian Gerten, Edward Fast, and Robin Duffy. 2007. Creating rapport with virtual agents. In International Workshop on Intelligent Virtual Agents. Springer, 125--138.
[8]
Helmut Prendinger and Mitsuru Ishizuka. 2001. Social role awareness in animated agents. In Proceedings of the fifth international conference on Autonomous agents. ACM, 270--277.
[9]
Matthias Rehm and Elisabeth André. 2005. Catch me if you can: exploring lying agents in social settings. In Proceedings of the fourth international joint conference on Autonomous agents and multiagent systems. ACM, 937--944.
[10]
Linda Tickle-Degnen and Robert Rosenthal. 1990. The nature of rapport and its nonverbal correlates. Psychological inquiry 1, 4 (1990), 285--293.

Cited By

View all
  • (2018)Conversational Interaction with Multiple Agents Initiated via Proxemics and GazeProceedings of the 6th International Conference on Human-Agent Interaction10.1145/3284432.3287185(356-358)Online publication date: 4-Dec-2018
  • (2018)The Market SceneProceedings of the 6th International Conference on Human-Agent Interaction10.1145/3284432.3287171(387-388)Online publication date: 4-Dec-2018

Index Terms

  1. Inducing rapport-building behaviors in interaction with an embodied conversational agent

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    IVA '18: Proceedings of the 18th International Conference on Intelligent Virtual Agents
    November 2018
    381 pages
    ISBN:9781450360135
    DOI:10.1145/3267851
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 05 November 2018

    Check for updates

    Author Tags

    1. Embodied conversational agents
    2. initiative management
    3. multiparty interaction

    Qualifiers

    • Abstract
    • Research
    • Refereed limited

    Conference

    IVA '18
    Sponsor:
    IVA '18: International Conference on Intelligent Virtual Agents
    November 5 - 8, 2018
    NSW, Sydney, Australia

    Acceptance Rates

    IVA '18 Paper Acceptance Rate 17 of 82 submissions, 21%;
    Overall Acceptance Rate 53 of 196 submissions, 27%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)18
    • Downloads (Last 6 weeks)0
    Reflects downloads up to 03 Jan 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2018)Conversational Interaction with Multiple Agents Initiated via Proxemics and GazeProceedings of the 6th International Conference on Human-Agent Interaction10.1145/3284432.3287185(356-358)Online publication date: 4-Dec-2018
    • (2018)The Market SceneProceedings of the 6th International Conference on Human-Agent Interaction10.1145/3284432.3287171(387-388)Online publication date: 4-Dec-2018

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media