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A new approach to identifying the potentialities of User Experience techniques

Published: 16 October 2018 Publication History

Abstract

Nowadays, there are a lot of techniques to evaluate the hedonic experiences of users with the use of technological products. The main problem is that, the fact that these techniques use different denominations for each type of feeling they can collect, make hard for evaluators to identify what exactly each technique can evaluate. Moreover, it is important to know the potential of each feeling, so the evaluators can choose the most appropriate technique for each type of evaluation. looking on that way, this article presents a new approach to identify the feelings that each User eXperience (UX) technique manages to encompass and what its potentialities are. The results of the study are promising, having as a legacy the description of the approach and the results of the evaluation of five UX techniques based on a self-report questionnaire.

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Pieter Desmet. 2005. Measuring Emotion: Development and Application of an Instrument to Measure Emotional Responses to Products. In Funology: From Usability to Enjoyment, Mark A. Blythe, Kees Overbeeke, Andrew F. Monk, and Peter C. Wright (Eds.). Springer Netherlands, Dordrecht, 111--123.
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Marc Hassenzahl, Annika Wiklund-Engblom, Anette Bengs, Susanne Hägglund, and Sarah Diefenbach. 2015. Experience-Oriented and Product-Oriented Evaluation: Psychological Need Fulfillment, Positive Affect, and Product Perception. International Journal of Human-Computer Interaction 31, 8 (2015), 530--544.
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Camila Loiola Brito Maia and Elizabeth S. Furtado. 2016. A Study About Psychophysiological Measures in User Experience Monitoring and Evaluation. In Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems (IHC '16). ACM, New York, NY, USA, Article 7, 9 pages.
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Cited By

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  • (2019)A platform for UX assessment based on self-reporting techniquesProceedings of the 18th Brazilian Symposium on Human Factors in Computing Systems10.1145/3357155.3358446(1-10)Online publication date: 22-Oct-2019

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cover image ACM Other conferences
WebMedia '18: Proceedings of the 24th Brazilian Symposium on Multimedia and the Web
October 2018
437 pages
ISBN:9781450358675
DOI:10.1145/3243082
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 16 October 2018

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Author Tags

  1. Affect Grid
  2. ESM
  3. Emocards
  4. PrEMO
  5. SAM
  6. UX method
  7. User eXperience
  8. hedonic experience

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WebMedia '18
WebMedia '18: Brazilian Symposium on Multimedia and the Web
October 16 - 19, 2018
BA, Salvador, Brazil

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WebMedia '18 Paper Acceptance Rate 37 of 111 submissions, 33%;
Overall Acceptance Rate 270 of 873 submissions, 31%

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Cited By

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  • (2019)A platform for UX assessment based on self-reporting techniquesProceedings of the 18th Brazilian Symposium on Human Factors in Computing Systems10.1145/3357155.3358446(1-10)Online publication date: 22-Oct-2019

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