abstract

Investigating the Influence of Culture on Helping Behavior Towards Service Robots

Authors:

Markus Bajones,

Astrid Weiss,

Markus VinczeAuthors Info & Claims

HRI '17: Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction

Pages 75 - 76

https://doi.org/10.1145/3029798.3038318

Published: 06 March 2017 Publication History

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Abstract

When interaction with robots, people's cultural background show an impact on the robot's expected behavior, depending on how common robots are in these cultures. Such impact is especially notable when a robot is not able to fulfill a task and needs support from a user. We report the results of an online-based survey, investigating the effect of cultural differences between participants from Austria, Japan and the USA. Our results show that in such situations the robot's behavior needs to adapt to the user's cultural background.

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Cited By

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Yamada SKanda TTomita K(2024)Qualitative Research of Robot-Helping Behaviors in a Field TrialACM Transactions on Human-Robot Interaction10.1145/364000913:2(1-19)Online publication date: 14-Jun-2024
https://dl.acm.org/doi/10.1145/3640009
Chi VMehrotra SMisu TAkash K(2024)Should I Help a Delivery Robot? Cultivating Prosocial Norms through ObservationsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650855(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3650855
Erel HOberlender AKhatib JFreund NSadeh OWaksberg JCarsenti EGrollman DBroadbent EJu WSoh HWilliams T(2024)The Power of Opening Encounters in HRI: How Initial Robotic Behavior Shapes the Interaction that FollowsProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634996(203-212)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610977.3634996
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Investigating the Influence of Culture on Helping Behavior Towards Service Robots

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Information

Published In

HRI '17: Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction

March 2017

462 pages

ISBN:9781450348850

DOI:10.1145/3029798

General Chairs:
Bilge Mutlu
University of Wisconsin-Madison, USA
,
Manfred Tscheligi
University of Salzburg, Austria
,
Program Chairs:
Astrid Weiss
Vienna University of Technology, Austria
,
James E. Young
University of Manitoba, Canada

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 06 March 2017

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HRI '17

Sponsor:

SIGAI
SIGCHI
IEEE-RAS

HRI '17: ACM/IEEE International Conference on Human-Robot Interaction

March 6 - 9, 2017

Vienna, Austria

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HRI '17 Paper Acceptance Rate 51 of 211 submissions, 24%;

Overall Acceptance Rate 192 of 519 submissions, 37%

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Cited By

View all

Yamada SKanda TTomita K(2024)Qualitative Research of Robot-Helping Behaviors in a Field TrialACM Transactions on Human-Robot Interaction10.1145/364000913:2(1-19)Online publication date: 14-Jun-2024
https://dl.acm.org/doi/10.1145/3640009
Chi VMehrotra SMisu TAkash K(2024)Should I Help a Delivery Robot? Cultivating Prosocial Norms through ObservationsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650855(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3650855
Erel HOberlender AKhatib JFreund NSadeh OWaksberg JCarsenti EGrollman DBroadbent EJu WSoh HWilliams T(2024)The Power of Opening Encounters in HRI: How Initial Robotic Behavior Shapes the Interaction that FollowsProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634996(203-212)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610977.3634996
Mansouri MTaylor H(2023)Does Cultural Robotics Need Culture? Conceptual Fragmentation and the Problems of Merging Culture with Robot DesignInternational Journal of Social Robotics10.1007/s12369-023-01085-y16:2(385-401)Online publication date: 29-Dec-2023
https://doi.org/10.1007/s12369-023-01085-y
Dobrosovestnova ASchwaninger IWeiss A(2022)With a Little Help of Humans. An Exploratory Study of Delivery Robots Stuck in Snow2022 31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)10.1109/RO-MAN53752.2022.9900588(1023-1029)Online publication date: 29-Aug-2022
https://dl.acm.org/doi/10.1109/RO-MAN53752.2022.9900588
Ornelas MSmith GMansouri M(2022)Redefining culture in cultural roboticsAI & Society10.1007/s00146-022-01476-138:2(777-788)Online publication date: 4-Jun-2022
https://dl.acm.org/doi/10.1007/s00146-022-01476-1
Oliveira RArriaga PSantos FMascarenhas SPaiva A(2021)Towards prosocial designComputers in Human Behavior10.1016/j.chb.2020.106547114:COnline publication date: 1-Jan-2021
https://dl.acm.org/doi/10.1016/j.chb.2020.106547
Hosseinpanah AKrämer N(2021)Lost in Interpretation? The Role of Culture on Rating the Emotional Nonverbal Behaviors of a Virtual AgentCross-Cultural Design. Applications in Cultural Heritage, Tourism, Autonomous Vehicles, and Intelligent Agents10.1007/978-3-030-77080-8_28(350-368)Online publication date: 3-Jul-2021
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Lim VRooksby MCross E(2020)Social Robots on a Global Stage: Establishing a Role for Culture During Human–Robot InteractionInternational Journal of Social Robotics10.1007/s12369-020-00710-413:6(1307-1333)Online publication date: 11-Nov-2020
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