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ADEPT: an agent-based approach to business process management

Published: 01 December 1998 Publication History

Abstract

Successful companies organise and run their business activities in an efficient manner. Core activities are completed on time and within specified resource constraints. However to stay competitive in today's markets, companies need to continually improve their efficiency — business activities need to be completed more quickly, to higher quality and at lower cost. To this end, there is an increasing awareness of the benefits and potential competitive advantage that well designed business process management systems can provide. In this paper we argue the case for an agent-based approach: showing how agent technology can improve efficiency by ensuring that business activities are better scheduled, executed, monitored, and coordinated.

References

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{Müller1996} Müller, H. J. 1996. Negotiation principles. In G. M. P. O'Hare and N. R. Jennings Eds., Foundations of Distributed Artificial Intelligence, pp. 211-229. Wiley.
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      Published In

      cover image ACM SIGMOD Record
      ACM SIGMOD Record  Volume 27, Issue 4
      Dec. 1998
      89 pages
      ISSN:0163-5808
      DOI:10.1145/306101
      Issue’s Table of Contents

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 01 December 1998
      Published in SIGMOD Volume 27, Issue 4

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