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Accountable: Exploring the Inadequacies of Transparent Financial Practice in the Non-Profit Sector

Authors:

Matthew Marshall,

John VinesAuthors Info & Claims

CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

Pages 1620 - 1631

https://doi.org/10.1145/2858036.2858301

Published: 07 May 2016 Publication History

Abstract

Increasingly, governments and organisations publish data on expenditure and finance as 'open' data in order to be more transparent to the public in how funding is spent. Accountable is a web-based tool that visualises and relates open financial data provided by local government and non-profit organisations (NPOs) in the UK. A qualitative study was conducted where Accountable was treated as a technology probe, and used by representatives of NPOs and members of the public who invest their time or effort voluntarily into such organisations. The study highlighted how: current open data sets provided by public bodies are inadequate in their representation of funding structures; the focus on finance and fiscal expenditure in such data makes invisible the in-kind effort of volunteers and the wider beneficiaries of an organisation's work; and problems arising from the interoperability of open data technologies. The paper concludes with implications for the design of future systems, considering the domains of transparency and accountability in relation to the findings.

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Index Terms

Accountable: Exploring the Inadequacies of Transparent Financial Practice in the Non-Profit Sector
1. Human-centered computing

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Published In

cover image ACM Conferences

CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

May 2016

6108 pages

ISBN:9781450333627

DOI:10.1145/2858036

General Chairs:
Jofish Kaye
Yahoo
,
Allison Druin
University of Maryland / National Park Service
,
Program Chairs:
Cliff Lampe
University of Michigan
,
Dan Morris
Microsoft
,
Juan Pablo Hourcade
University of Iowa

Copyright © 2016 Owner/Author.

This work is licensed under a Creative Commons Attribution International 4.0 License.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 07 May 2016

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CHI'16: CHI Conference on Human Factors in Computing Systems

May 7 - 12, 2016

California, San Jose, USA

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CHI '16 Paper Acceptance Rate 565 of 2,435 submissions, 23%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Bopp CVoida A(2023)"Showing the Context": A Need for Oligopticonic Information Systems in Homelessness MeasurementProceedings of the ACM on Human-Computer Interaction10.1145/35796227:CSCW1(1-24)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579622
Dove GShanley JMatuk CNov O(2023)Open Data Intermediaries: Motivations, Barriers and Facilitators to EngagementProceedings of the ACM on Human-Computer Interaction10.1145/35795117:CSCW1(1-22)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579511
Jahankhani HKendzierskyj SColin A(2021)Blockchain as a tool for transparency and governance in the delivery of development aidStrategy, Leadership, and AI in the Cyber Ecosystem10.1016/B978-0-12-821442-8.00006-9(93-111)Online publication date: 2021
https://doi.org/10.1016/B978-0-12-821442-8.00006-9
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Bellini RForrest SWestmarland NSmeddinck JBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Mechanisms of Moral Responsibility: Rethinking Technologies for Domestic Violence Prevention WorkProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376693(1-13)Online publication date: 21-Apr-2020
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Baskurt GMartin SSarvari PKhadraoui D(2020)Open Data Availability and Suitability for Financial AnalysesIndustrial Engineering in the Digital Disruption Era10.1007/978-3-030-42416-9_25(279-290)Online publication date: 17-Mar-2020
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Elsden CSymons KBunduchi RSpeed CVines J(2019)Sorting Out Valuation in the Charity ShopProceedings of the ACM on Human-Computer Interaction10.1145/33592113:CSCW(1-25)Online publication date: 7-Nov-2019
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Elsden CTrotter LHarding MDavies NSpeed CVines JBrewster SFitzpatrick GCox AKostakos V(2019)Programmable DonationsProceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300609(1-13)Online publication date: 2-May-2019
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