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The Effects of Social Exclusion on Play Experience and Hostile Cognitions in Digital Games

Authors:

Benjamin Buttlar,

Jason T. Bowey,

Susanne Poeller,

Shelby C. Thomson,

Nicola Baumann,

Regan L. MandrykAuthors Info & Claims

CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

Pages 3007 - 3019

https://doi.org/10.1145/2858036.2858061

Published: 07 May 2016 Publication History

Abstract

The social nature of multiplayer games provides compelling play experiences that are dynamic, unpredictable, and satisfying; however, playing digital games with others can result in feeling socially excluded. There are several known harmful effects of ostracism, including on cognition and the interpretation of social information. To investigate the effects of social exclusion in the context of a multiplayer game, we developed and validated a social exclusion paradigm that we embedded in an online game. Called Operator Challenge, our paradigm influenced feelings of social exclusion and access to hostile cognitions (measured through a word-completion task). In addition, the degree of experienced belonging predicted player enjoyment, effort, and the number of hostile words completed; however, the experience measures did not mediate the relationship between belonging and access to hostile cognitions. Our work facilitates understanding the causes and effects of exclusion, which is important for the study of player experience in multiplayer games.

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Yuan WGuo TJiang TWang F(2024)Online Social Pain Reliever: Online Awe-Intervening Approach Promotes Recovery via the Global Sense of ConnectednessComputers in Human Behavior10.1016/j.chb.2024.108283(108283)Online publication date: Apr-2024
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Index Terms

The Effects of Social Exclusion on Play Experience and Hostile Cognitions in Digital Games
1. Applied computing
  1. Computers in other domains
    1. Personal computers and PC applications

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cover image ACM Conferences

CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

May 2016

6108 pages

ISBN:9781450333627

DOI:10.1145/2858036

General Chairs:
Jofish Kaye
Yahoo
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Allison Druin
University of Maryland / National Park Service
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Program Chairs:
Cliff Lampe
University of Michigan
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Dan Morris
Microsoft
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Juan Pablo Hourcade
University of Iowa

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https://dl.acm.org/doi/10.1145/3673230
Boldi ARapp ABirk M(2024)Stress in Esports: A Qualitative Study on The Interplay of Player Experiences and Organizational SystemsInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2423343(1-24)Online publication date: 11-Nov-2024
https://doi.org/10.1080/10447318.2024.2423343
Yuan WGuo TJiang TWang F(2024)Online Social Pain Reliever: Online Awe-Intervening Approach Promotes Recovery via the Global Sense of ConnectednessComputers in Human Behavior10.1016/j.chb.2024.108283(108283)Online publication date: Apr-2024
https://doi.org/10.1016/j.chb.2024.108283
Li KNiu GJin SShi X(2024)Social exclusion and video game addiction among college students: the mediating roles of depression and maladaptive cognitionCurrent Psychology10.1007/s12144-024-06749-043:40(31639-31649)Online publication date: 25-Sep-2024
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Peng STao DXuan B(2023)Social Rejection but Not Ostracism Increases Cognitive Effort AvoidancePsychology Research and Behavior Management10.2147/PRBM.S414450Volume 16(2829-2839)Online publication date: Jul-2023
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