More Web Proxy on the site http://driver.im/

research-article

The imperative of government transparency in crisis communication: the case of AirAsia QZ8501 crash

Authors:

Uuf Brajawidagda,

Akemi Takeoka Chatfield,

Christopher G. ReddickAuthors Info & Claims

dg.o '15: Proceedings of the 16th Annual International Conference on Digital Government Research

Pages 51 - 60

https://doi.org/10.1145/2757401.2757423

Published: 27 May 2015 Publication History

Abstract

This paper examines the role of government transparency in crisis communication in influencing national and/or international public opinions during an enfolding aviation disaster. Using case study research on the 2014 AirAsia QZ8501 crash, we addressed the research question: How does government transparency in crisis communication influence national public opinions? We examined 1,896 newspaper articles from December 28, 2014 to January 14, 2015. Of these articles, we specifically conducted content analysis on 328 articles published during December 28--30, 2014 that cited government organization as their information source. From our content analysis several key themes surfaced to shed some light on the role of government transparency in crisis communication. Based on evidence, we proposed a model of government transparency in crisis communication as influenced by government leadership and search and rescue process openness; information quality, search and rescue structure and information and communication technologies use may also moderate the model's key relationships.

References

[1]

Acar, A. and Muraki, Y., 2011. Twitter for crisis communication: Lessons learned from Japan's tsunami disaster. International Journal of Web Based Communities 7, 3, 392--402.

Digital Library

[2]

Alexa, 2015. Top Sites in Indonesia. http://www.alexa.com/topsites/countries/ID. Accessed: January 21, 2015

[3]

Amelia, M., 2014. Polri: Polda Terkait Sudah Koordinasi dengan Basarnas Cari AirAsia (The National Police: The Related Province-Level Polices have been Coordinated with Basarnas to Search AirAsia). http://news.detik.com/read/2014/12/28/134340/2788312/10/polri-polda-terkait-sudah-koordinasi-dengan-basarnas-cari-airasia?n992204fksberita. Accessed: December 30, 2014

[4]

Aviation Safety Network, 1985. Accident Description. Aviation Safety Network Database. http://aviation-safety.net/database/record.php?id=19850802-0. Accessed: January 20, 2015

[5]

Bachelard, M., 2015. AirAsia flight QZ8501: faces from a lost flightAccessed: January 3, 2015

[6]

Benoit, W. L., 1997. Image repair discourse and crisis communication. Public Relations Review 23, 2, 177--186.

[7]

Bertot, J. C., Jaeger, P. T., and Grimes, J. M., 2010. Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly 27, 3, 264--271. DOI= http://dx.doi.org/http://dx.doi.org/10.1016/j.giq.2010.03.001.

[8]

Blake, C., 2014. Indonesia Learns Lessons From MH370 in AirAsia Plane Disaster. http://www.bloomberg.com/news/2014-12-31/indonesia-learns-lessons-from-mh370-in-airasia-plane-disaster.html. Accessed: January 7, 2015

[9]

Bonsón, E., Torres, L., Royo, S., and Flores, F., 2012. Local e-government 2.0: Social media and corporate transparency in municipalities. Government Information Quarterly 29, 2, 123--132.

[10]

CBSN News, 2014. Malaysia Airlines Flight 370: Gov't releases raw satellite data linked to plane's path. http://www.cbsnews.com/news/malaysia-airlines-flight-370-govt-releases-raw-satellite-data-linked-to-planes-path/. Accessed: December 30, 2014

[11]

Chatfield, A. T. and Brajawidagda, U., 2013. Political will and strategic use of YouTube to advancing government transparency: An analysis of Jakarta government-generated YouTube videos. In Electronic Government, M. A. Wimmer, M. Janssen and H. J. Scholl Eds. Springer, 26--37.

[12]

Chatfield, A. T. and Brajawidagda, U., 2013. Twitter early tsunami warning system: A case study in Indonesia's Natural Disaster Management. In System Sciences (HICSS), 46^th Hawaii International Conference on IEEE, Hawaii, USA, 2050--2060. DOI= http://dx.doi.org/10.1109/hicss.2013.579.

Digital Library

[13]

Chen, N., 2009. Institutionalizing public relations: A case study of Chinese government crisis communication on the 2008 Sichuan earthquake. Public Relations Review 35, 3, 187--198.

[14]

Chen, R. and Sakamoto, Y., 2013. Perspective matters: Sharing of crisis information in social media. In System Sciences (HICSS), 2013 46th Hawaii International Conference on IEEE, 2033--2041.

Digital Library

[15]

Coombs, W. T., 2007. Attribution theory as a guide for post-crisis communication research. Public Relations Review 33, 2, 135--139.

[16]

Coombs, W. T. and Holladay, S. J., 2002. Helping crisis managers protect reputational assets initial tests of the situational crisis communication theory. Management Communication Quarterly 16, 2, 165--186.

[17]

EC Publishing Media, 2015. Jonan Beberkan Detik detik AirAsia QZ8501 Hilang Kontak, Ini Kronologis dan Penyebabnya (Jonan Revealed The Minutes of AirAsia QZ8501 Lost Contact, the Cause and Chronology). https://www.youtube.com/watch?v=CrosPP9NcRg. Accessed: December 2015, 2015

[18]

Eisenhardt, K. M., 1989. Building theories from case study research. Academy of Management review 14, 4, 532--550.

[19]

European Commission, 2014. Lisf of Air Carriers of Which All Operations are Subject to a Ban within the EU, with Exceptions. http://ec.europa.eu/transport/modes/air/safety/air-ban/doc/list_en.pdf. Accessed: January 15, 2015

[20]

FAA, 2014. Air Traffic Control. https://www.faa.gov/air_traffic/publications/ATpubs/ATC/TOC.html. Accessed: January 15, 2015

[21]

FAA, 2014. FAA Flight Standards Service: International Aviation Safety Assessment (IASA) Program. http://www.faa.gov/about/initiatives/iasa/media/iasaws.xlsx. Accessed: January 15, 2015

[22]

Fairbanks, J., Plowman, K. D., and Rawlins, B. L., 2007. Transparency in government communication. Journal of Public Affairs 7, 1, 23--37.

[23]

Ganapati, S. and Reddick, C. G., 2012. Open e-government in U.S. state governments: Survey evidence from Chief Information Officers. Government Information Quarterly 29, 2, 115--122.

[24]

Garnett, J. L. and Kouzmin, A., 2007. Communicating throughout Katrina: Competing and complementary conceptual lenses on crisis communication. Public Administration Review 67, SUPPL. 1, 171--188.

[25]

Goel, S., Belardo, S., and Iwan, L., 2004. A resilient network that can operate under duress: to support communication between government agencies during crisis situations. In System Sciences, the 37th Annual Hawaii International Conference on, Hawaii, USA, 11 pp. DOI= http://dx.doi.org/10.1109/hicss.2004.1265312.

Digital Library

[26]

Ho, A. T. K. and Ni, A. Y., 2004. Explaining the adoption of e-government features: A case study of Iowa county treasurers' offices. American Review of Public Administration 34, 2, 164--180.

[27]

Hutasoit, M., 2014. Perintahkan Aparat All Out, Jokowi Doakan Keselamatan Penumpang dan Kru AirAsia (Order the Apparatus to be All Out, Jokowi Prays the Passengers and AirAsia Crews Safety). http://news.detik.com/read/2014/12/28/142202/2788338/10/perintahkan-aparat-all-out-jokowi-doakan-keselamatan-penumpang-dan-kru-airasia?n992204fksberita. Accessed: December 28, 2014

[28]

Indrawan, A. F., 2014. Basarnas: Total Ada 34 Jenazah yang Telah Ditemukan (Basarnas: In Total There are 34 Victim Bodies Found). http://news.detik.com/read/2015/01/04/191651/2793663/10/basarnas-total-ada-34-jenazah-yang-telah-ditemukan?n992204fksberita. Accessed: January 4, 2015

[29]

Ismail, R., 2014. Live Update Pencarian AirAsia QZ8501 Hari Ketiga (Live Update The Search of AirAsia QZ8501 in the Third Day). http://news.detik.com/read/2014/12/30/065426/2789643/10/live-update-pencarian-airasia-qz8501-hari-ketiga. Accessed: December 31, 2014

[30]

Ismailian, T. N., 2014. Ada 7 Pesawat Lain di Dekat QZ8501 yang Hilang, 3 Pesawat Sejalur (There are 7 other Aircrafts near by the lost QZ8501, 3 Aircrafts are in line). http://news.detik.com/read/2014/12/29/160039/2789264/10/ada-7-pesawat-lain-di-dekat-qz8501-yang-hilang-3-pesawat-sejalur?n992204fksberita. Accessed: December 30, 2014

[31]

Ismailian, T. N., 2014. ATC Akui Kehilangan Kontak Dengan QZ8501 Sejak Pukul 06.14 WIB (ATC Acknowledged to Lost Contact with QZ8501 since 06.14 Western Indonesia Standard Time). http://news.detik.com/read/2014/12/29/170112/2789327/10/atc-akui-kehilangan-kontak-dengan-qz8501-sejak-pukul-0614-wib?n992204fksberita. Accessed: December 30, 2014

[32]

Ismailian, T. N., 2014. Tantangan Berat Basarnas dalam Pencarian Pesawat AirAsia QZ8501 (Basarnas's Big Challenges in Searcing AirAsia QZ8501). http://news.detik.com/read/2014/12/28/181011/2788467/10/tantangan-berat-basarnas-dalam-pencarian-pesawat-airasia-qz8501?n992204fksberita. Accessed: December 30, 2014

[33]

Ismailian, T. N., 2015. 48 Jenazah Korban AirAsia QZ8501 Telah Ditemukan (48 Victim Bodies of AirAsia QZ8501 have been Found). http://news.detik.com/read/2015/01/09/130621/2798677/10/48-jenazah-korban-airasia-qz8501-telah-ditemukan?n992204fksberita. Accessed: January 9, 2015

[34]

Kim, S., 2010. Public trust in government in Japan and south Korea: Does the rise of critical citizens matter? Public Administration Review 70, 5, 801--810.

[35]

Kim, S., Kim, H. J., and Lee, H., 2009. An institutional analysis of an e-government system for anti-corruption: The case of OPEN. Government Information Quarterly 26, 1, 42--50.

[36]

Kim, S. and Lee, J., 2012. E-Participation, Transparency, and Trust in Local Government. Public Administration Review 72, 6, 819--828.

[37]

Kohlbacher, F., 2006. The use of qualitative content analysis in case study research. In Forum Qualitative Sozialforschung/Forum: Qualitative Social Research.

[38]

Lasswell, H. D., 1952. The comparative study of symbols: An introduction. Stanford University Press, CA, USA.

[39]

Lee, K., 2009. How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis. Public Relations Review 35, 1, 74--76.

[40]

Macnamara, J., 2005. Media content analysis: Its uses, benefits and best practice methodology. Asia Pacific Public Relations Journal 6, 1, 1--34.

[41]

Ministry of Transportation, 2005. Transportation Minister Rule 43 2005 on Organization and Organizational Administration. http://www.basarnas.go.id/index.php/halaman/36/tugas-dan-fungsi. Accessed: January 15, 2015

[42]

Nistanto, R. K., 2015. Kronologi Detik-detik Jatuhnya AirAsia QZ8501 Versi Kemenhub (Ministry of Transportation's Version of the Final Minutes of the Fall of AirAsia QZ8501 Chronology). http://tekno.kompas.com/read/2015/01/26/15552167/Kronologi.Detik-detik.Jatuhnya.AirAsia.QZ8501.Versi.Kemenhub. Accessed: January 27, 2015

[43]

NOAA, 2011. Cloud Classification and Characteristics. http://www.crh.noaa.gov/lmk/?n=cloud_classification. Accessed: January 20, 2015

[44]

Pearson, M., 2014. Despite superficial similarities, AirAsia and MH370 incidents very different. http://edition.cnn.com/2014/12/28/world/asia/airasia-mh370-differences/. Accessed: January 2, 2015

[45]

Piotrowski, S. J. and Van Ryzin, G. G., 2007. Citizen attitudes toward transparency in local government. The American Review of Public Administration 37, 3, 306--323.

[46]

Purbaya, A. A., 2015. Akhirnya! Ekor AirAsia QZ8501 Terangkat ke Permukaan (Finally! The Tail of AirAsia QZ8501 was Lifted to the Surface). http://news.detik.com/read/2015/01/10/125855/2799516/10/akhirnya-ekor-airasia-qz8501-terangkat-ke-permukaan?n992204fksberita. Accessed: January 11, 2015

[47]

Relly, J. E. and Sabharwal, M., 2009. Perceptions of transparency of government policymaking: A cross-national study. Government Information Quarterly 26, 1, 148--157.

[48]

Retaduari, E. A., 2014. 3 dari 6 Mayat Dievakuasi KRI Bung Tomo dari Perairan Pangkalan Bun (3 out of 6 Victim Bodies were Evacuated by KRI Bung Tomo from Pangkalan Bun Sea). http://news.detik.com/read/2014/12/30/150847/2790173/10/airasia-hilang-kepala-basarnas-ada-lebih-dari-satu-jenazah-ditemukan?n992204fksberita. Accessed: December 31, 2014

[49]

Retaduari, E. A., 2014. Lika-liku Kru Hercules TNI AU Temukan Jasad dan Serpihan AirAsia (The Story of Indonesian Air Force Hercules Crews to Find Victim Bodies and Debris of AirAsia). http://news.detik.com/read/2014/12/30/212224/2790569/10/lika-liku-kru-hercules-tni-au-temukan-jasad-dan-serpihan-airasia?n992204fksberita. Accessed: December 31, 2014

[50]

Retaduari, E. A., 2015. Kecepatan Evakuasi Ekor AirAsia QZ8501 Tergantung pada Cuaca (The Speed of AirAsia QZ8501's Tail Evacuation Depens on the Weather). http://news.detik.com/read/2015/01/08/132450/2797624/10/kecepatan-evakuasi-ekor-airasia-qz8501-tergantung-pada-cuaca?n992204fksberita. Accessed: January 8, 2015

[51]

Schultz, F., Utz, S., and Göritz, A., 2011. Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media. Public Relations Review 37, 1, 20--27.

[52]

Seeger, M. W., 2006. Best practices in crisis communication: An expert panel process. Journal of Applied Communication Research 34, 3, 232--244.

[53]

Shoemaker, P. and Reese, S. D., 1996. Mediating the message. Longman Publishers, White Plains, New York, USA.

[54]

Skybrary, 2014. Cumulonimbus. http://www.skybrary.aero/index.php/Cumulonimbus. Accessed: January 20, 2015

[55]

Sugiharto, B., 2014. Di Depan Tony Fernandes, Soekarwo Minta Hasil Pencarian AirAsia Tak Ditutupi (In Front of Tony Fernandez, Soekarwo Wanted The Search Result of AirAsia Open). http://news.detik.com/read/2014/12/28/210623/2788520/10/di-depan-tony-fernandes-soekarwo-minta-hasil-pencarian-airasia-tak-ditutupi?n992204fksberita. Accessed: December 28, 2014

[56]

Sugiharto, B., 2014. Ini Daftar Nama 155 Penumpang AirAsia yang Hilang Kontak (This is the List of The 155 Passengers of the Lost Contact AirAsia). http://news.detik.com/read/2014/12/28/135107/2788314/10/ini-daftar-nama-155-penumpang-airasia-yang-hilang-kontak?n992204fksberita. Accessed: December 29, 2014

[57]

Sugiharto, B., 2014. Menhub: SAR Singapura Juga Membantu Pencarian AirAsia (Transportation Minister: Singapore SAR also Help in Searching AirAsia). http://news.detik.com/read/2014/12/28/132443/2788303/10/menhub-sar-singapura-juga-membantu-pencarian-airasia?n992204fksberita. Accessed: December 30, 2014

[58]

Sugiharto, B., 2014. Serpihan Pesawat Ditemukan, Kerabat Penumpang di Bandara Juanda Cemas (Aircraft Debris Found, Passegers' Family in Juanda Airport are Anxious). http://news.detik.com/read/2014/12/30/140743/2790111/10/. Accessed: December 30, 2014

[59]

Sutianto, F. D., 2014. Dirut AirNav: Pesawat Hilang di Sebelah Timur Selatan Tanjung Pandan (Director of Airnav: The Aircraft Lost in the South East of Tanjung Pandan)Accessed: December 29, 2014

[60]

Taufiqqurrahman, M., 2014. JK Temui Keluarga Penumpang: Tidak Ada Batas Waktu Pencarian AirAsia (JK Met Passengers' Family: There is no Time Limit for the AirAsia Search). http://news.detik.com/read/2014/12/29/161259/2789284/10/jk-temui-keluarga-penumpang-tidak-ada-batas-waktu-pencarian-airasia?n992204fksberita. Accessed: December 30, 2014

[61]

Taylor, M. and Perry, D. C., 2005. Diffusion of traditional and new media tactics in crisis communication. Public Relations Review 31, 2, 209--217.

[62]

Tempo, 2015. Data Logbook, Air Asia QZ8501 Kerap Bermasalah (Logbook Data, Air Asia QZ8501 was often in Trouble. http://www.tempo.co/read/news/2015/01/23/090636951/Data-Logbook-Air-Asia-QZ8501-Kerap-Bermasalah. Accessed: January 25, 2015

[63]

Triyoga, H., 2014. Pusat Kendali SAR AirAsia QZ 8501 Dipusatkan di Pangkal Pinang (Command Center SAR AirAsia QZ8501 is Centralized in Pangkal Pinang). http://news.detik.com/read/2014/12/28/184144/2788476/10/pusat-kendali-sar-airasia-qz-8501-dipusatkan-di-pangkal-pinang?n992204fksberita. Accessed: December 29, 2014

[64]

Ulmer, R. R. and Sellnow, T. L., 2000. Consistent questions of ambiguity in organizational crisis communication: Jack in the Box as a case study. Journal of Business Ethics 25, 2, 143--155.

[65]

US Executive Office, 2009. Open Government Directive. http://www.whitehouse.gov/sites/default/files/omb/assets/memoranda_2010/m10-06.pdf. Accessed: July 22, 2014

[66]

Utz, S., Schultz, F., and Glocka, S., 2013. Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster. Public Relations Review 39, 1, 40--46.

[67]

Wikipedia, 2014. Cumulonimbus Cloud. http://en.wikipedia.org/wiki/Cumulonimbus_cloud. Accessed: January 20, 2015

[68]

Wikipedia, 2015. Indonesia AirAsia Flight 8501. http://en.wikipedia.org/wiki/Indonesia_AirAsia_Flight_8501. Accessed: January 28, 2015

[69]

Yildiz, M. and Saylam, A., 2013. E-government discourses: An inductive analysis. Government Information Quarterly 30, 2, 141--153.

[70]

Yin, R. K., 2003. Case study research: Design and methods. SAGE Publications, Thousand Oaks, CA.

Cited By

Yuan CBi NLin YLu AChiang T(2023)Farm to Table: Understanding Collaboration and Information Practices among Stakeholders in the Process of Produce Production, Sales, and ConsumptionProceedings of the ACM on Human-Computer Interaction10.1145/35794867:CSCW1(1-29)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579486
Watkins E(2023)Face Work: A Human-Centered Investigation into Facial Verification in Gig WorkProceedings of the ACM on Human-Computer Interaction10.1145/35794857:CSCW1(1-24)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579485
Lyu SLu Z(2023)Exploring Temporal and Multilingual Dynamics of Post-Disaster Social Media Discourse: A Case of Fukushima Daiichi Nuclear AccidentProceedings of the ACM on Human-Computer Interaction10.1145/35794847:CSCW1(1-24)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579484
Show More Cited By

Index Terms

The imperative of government transparency in crisis communication: the case of AirAsia QZ8501 crash

Recommendations

Open government process and government transparency in crisis communication: The case of AirAsia QZ8501 crash
Digital Government and Wicked Problems: Solution and Problem

This paper explores antecedents of the public's perception of government crisis communication transparency during the 2014 AirAsia QZ8501 crash, which was characterized by hyper-unknown and hyper-uncertainty. A model of government crisis communication ...
A Triad of Crisis Communication in the United States: Social Networks for Social Change in the Obama Era

The United States experienced a core-shaking tumble from their pedestal of superpower at the beginning of the 21st century, facing three intertwined crises which revealed a need for change: the financial system collapse, lack of proper healthcare and ...
Government crisis communication on the microblog: a theory framework and the case of Shanghai metro rear-end collision
ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance

Crisis brings various damages including a tarnished reputation. To protect and restore its reputation is an important task for a government agency in times of crisis. A microblog, which is attracting more and more public attention, can be used as a ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Other conferences

dg.o '15: Proceedings of the 16th Annual International Conference on Digital Government Research

May 2015

369 pages

ISBN:9781450336000

DOI:10.1145/2757401

Conference Chairs:
Karen Mossberger
Arizona State University
,
Natalie Helbig
New York State Department of Health
,
Program Chairs:
Jing Zhang
Clark University
,
Yushim Kim
Arizona State University

Copyright © 2015 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

Arizona State University: Arizona State University

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 May 2015

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

dg.o 2015

Sponsor:

Arizona State University

dg.o 2015: 16th Annual International Digital Government Research Conference

May 27 - 30, 2015

Arizona, Phoenix

Acceptance Rates

Overall Acceptance Rate 150 of 271 submissions, 55%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

9
Total Citations
View Citations
507
Total Downloads

Downloads (Last 12 months)26
Downloads (Last 6 weeks)2

Reflects downloads up to 24 Dec 2024

Other Metrics

View Author Metrics

Citations

Cited By

Yuan CBi NLin YLu AChiang T(2023)Farm to Table: Understanding Collaboration and Information Practices among Stakeholders in the Process of Produce Production, Sales, and ConsumptionProceedings of the ACM on Human-Computer Interaction10.1145/35794867:CSCW1(1-29)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579486
Watkins E(2023)Face Work: A Human-Centered Investigation into Facial Verification in Gig WorkProceedings of the ACM on Human-Computer Interaction10.1145/35794857:CSCW1(1-24)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579485
Lyu SLu Z(2023)Exploring Temporal and Multilingual Dynamics of Post-Disaster Social Media Discourse: A Case of Fukushima Daiichi Nuclear AccidentProceedings of the ACM on Human-Computer Interaction10.1145/35794847:CSCW1(1-24)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579484
Eardley RTonkin ESoubutts EAyobi ATourte GGooberman-Hill RCraddock IO'Kane A(2023)Explanation before Adoption: Supporting Informed Consent for Complex Machine Learning and IoT Health PlatformsProceedings of the ACM on Human-Computer Interaction10.1145/35794827:CSCW1(1-25)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579482
Morrison KShin DHolstein KPerer A(2023)Evaluating the Impact of Human Explanation Strategies on Human-AI Visual Decision-MakingProceedings of the ACM on Human-Computer Interaction10.1145/35794817:CSCW1(1-37)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579481
Darian SChauhan AMarton RRuppert JAnderson KClune RCupchak MGannett MHolton JKamas EKibozi-Yocka JMauro-Gallegos DNaylor SO'Malley MPatel MSandberg JSiegler TTate RTemtim AWhaley SVoida A(2023)Enacting Data Feminism in Advocacy Data WorkProceedings of the ACM on Human-Computer Interaction10.1145/35794807:CSCW1(1-28)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579480
Lu ZJiang YShen CJack MWigdor DNaaman M(2021)"Positive Energy"Proceedings of the ACM on Human-Computer Interaction10.1145/34492515:CSCW1(1-25)Online publication date: 22-Apr-2021
https://dl.acm.org/doi/10.1145/3449251
Brajawidagda UReddick CChatfield A(2017)Urban resilience in extreme events: Analyzing online news and Twitter use during the 2016 Jakarta terror attackInformation Polity10.3233/IP-17041022:2-3(159-177)Online publication date: 20-Oct-2017
https://doi.org/10.3233/IP-170410
Brajawidagda UReddick CChatfield A(2016)Social Media and Urban ResilienceProceedings of the 17th International Digital Government Research Conference on Digital Government Research10.1145/2912160.2912193(445-454)Online publication date: 8-Jun-2016
https://dl.acm.org/doi/10.1145/2912160.2912193

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents