[go: up one dir, main page]
More Web Proxy on the site http://driver.im/ skip to main content
10.1145/2757401.2757418acmotherconferencesArticle/Chapter ViewAbstractPublication Pagesdg-oConference Proceedingsconference-collections
research-article

Assembling law and technology in the public sector: the case of e-justice reforms

Published: 27 May 2015 Publication History

Abstract

This paper discusses how laws and technology interact when e-government reforms are designed and deployed in highly regulated public sector organisations. The contribution focuses on how laws and regulations are re-designed into ICTs and the effect this design process has on the performance of public sector organisations. The paper builds on the concepts of functional simplification and closure to depict the particular process by which ICTs moulds laws and regulations. The case of the justice sector is discussed as exemplificative example to discuss how law and ICTs negotiate the regulation of organisational activities into techno-legal assemblages. Building on the finding of the case the paper provides a new dimension to be accounted for when the enactment of ICTs occurs in public sector organisations. The paper suggests that the technical, the legal, as well as the institutional properties that shape e-government projects need to be considered to better understand the impacts of e-government reforms on public sector organizations, the services they deliver, and the value that is generated for the citizens receiving public services.

References

[1]
Fountain, J., Building the Virtual State: Information Technology and Institutional Change, Brookings Institution Press, Washington, D.C., 2001.
[2]
Fountain, J. E., "Central Issues in the Political Development of the Virtual State", 2005.
[3]
Castells, M., and Cardoso, G., eds., The Network Society: From Knowledge to Policy, Johns Hopkins Center for Transatlantic Relations, Washington, DC, 2005, pp. Pages.
[4]
Cordella, A., and Willcocks, L., "Government Policy, Public Value and It Outsourcing: The Strategic Case of Aspire", The journal of strategic information systems, 21(4), 2012, pp. 295--307.
[5]
Bourdieu, P., "The Force of Law: Toward Sociology of the Juridical Field", Hastings Law Journal, 38(1987, pp. 805--853.
[6]
Filho, R. F., "The Use of Ict in Brazilian Courts", EJEG, 7(4 Special issue ECEG), 2009.
[7]
Contini, F., and Lanzara, G. F., eds., Ict and Innovation in the Public Sector, Palgrave Macmillan, NY, 2009, pp. Pages.
[8]
Reiling, D., Technology for Justice. How Information Technology Can Support Judicial Reform, Leiden University Press, Leiden 2009.
[9]
Contini, F., and Lanzara, G. F., The Circulation of Agency in E-Justice. Interoperability and Infrastructures for European Transborder Judicial Proceedings, Springer, 2014.
[10]
Velicogna, M., Use of Information and Communication Technologies (Ict) in European Judicial Systems, European Commission for the Efficiency of Justice (CEPEJ), Strasbourg, 2008.
[11]
Cordella, A., and Willcocks, L., "Ict, Marketisation and Bureaucracy in the Uk Public Sectors", in (Contini, F., and Lanzara, G. F., 'eds.'): Ict and Innovation in the Public Sector: European Studies in the Making of E-Government, Palgrave, Basingstoke, 2009, pp. 88--111.
[12]
Lanzara, G. F., "Building Digital Institutions: Ict and the Rise of Assemblages in Government", in (Contini, F., and Lanzara, G. F., 'eds.'): Ict and Innovation in the Public Sector, Palgrave, 2009, pp. 9--48.
[13]
Hildebrandt, M., "Legal and Technological Normativity: More (and Less) Than Twin Sisters", Techne: Research in Philosophy and Tecnology, 12(3), 2008.
[14]
De Brie, F., and Bannister, F., "E-Government Stage Models: A Contextual Critique", in (Editor, 'ed.'^'eds.'): Book E-Government Stage Models: A Contextual Critique, IEEE Computer Society, Manoa, 2015, pp. 2222--2231.
[15]
Cordella, A., "A Public Value Perspective for Ict Enabled Public Sector Reforms: A Theoretical Reflection", Government Information Quarterly, 29(4), 2012, pp. 512--520.
[16]
Bonina, C., and Cordella, A., "The New Public Management, E-Government and Public Value", in (Editor, 'ed.'^'eds.'): Book The New Public Management, E-Government and Public Value, Paris, France, 2008
[17]
Moore, M., Creating Public Value: Strategic Management in Government, Harvard University Press., Cambridge, MA, 1995.
[18]
Frederickson, H. G., "Can Bureaucracy Be Beautiful?", Frederickson, H. G. (2000). Can Bureaucracy be Beautiful? Public Administration Review, 60(1), 2000, pp. 47--53.
[19]
Cordella, A., "E-Government Towards the E-Bureaucratic Form?", Journal of Information Technology, 22(3), 2007, pp. 265--274.
[20]
Aberbach, J., and Christensen, T., "Citizens and Consumers: A Npm Dilemma", Public Management Review, 7(2), 2005, pp. 225--246.
[21]
Bozeman, B., and Bretschneider, S., "Public Management Information Systems: Theory and Prescription", Public Administration Review, 46(1986, pp. 475--487.
[22]
Danziger, J. N., and Andersen, K. V., "The Impacts of Information Technology on Public Administration: An Analysis of Empirical Research from the 'Golden Age' of Transformation", International Journal of Public Administration, 25(5), 2002, pp. 591--627.
[23]
Contini, F., and Lanzara, G. F., Ict and Innovation in the Public Sector, Pelgrave, 2008.
[24]
Fountain, J. E., Building the Virtual State: Information Technology and Institutional Change, Brookings Institution Press, Washington, DC, 2001.
[25]
Lanzara, G. F., "Building Digital Institutions: Ict and the Rise of Assemblages in Government", in (Contini, F., and Lanzara, G. F., 'eds.'): Ict and Innovation in the Public Sector. European Studies in the Making of E-Government, Palgrave MacMillan, London, 2009
[26]
Barca, C., and Cordella, A., "Seconds out, Round Two: Contextualising E-Government Projects within Their Institutional Milieu-a London Local Authority Case Study", Scandinavian Journal of Information Systems, 18(1), 2004, pp. 37--60.
[27]
Cordella, A., and Iannacci, F., "Information Systems in the Public Sector: The E-Government Enactment Framework", The Journal of Strategic Information Systems, 19(1), 2010, pp. 52--66.
[28]
Gil-Garcia, J. R., and Pardo, T. A., "E-Government Success Factors: Mapping Practical Tools to Theoretical Foundations", Government Information Quarterly, 22(2), 2005, pp. 187--216.
[29]
Luna-Reyes, L. F., Zhang, J., Ramon Gil-Garcia, J., and Cresswell, A. M., "Information Systems Development as Emergent Socio-Technical Change: A Practice Approach", European Journal of Information Systems, 2005.
[30]
Dunleavy, P., Margetts, H., Bastow, S., and Tinkler, J., Digital Era Governance, Oxford University Press, Oxford, 2006.
[31]
Kallinikos, J., "Institutional Complexity and Functional Simplification: The Case of Money Claim Online Service in England and Wales", in (Lanzara, G., and Contini, F., 'eds.'): Ict and Innovation in the Public Sector; European Perspectives in the Making of E-Government, Palgrave Macmillan, Basingstoke, 2009, pp. 174--210.
[32]
Luhmann, N., Risk: A Sociological Theory, Transaction Publishers, New Brunswick, New Jersy, 2005.
[33]
Bovens, M., and Zouridis, S., "From Street-Level to System-Level Bureaucracies: How Information and Communication Technology Is Transforming Administrative Discretion and Constitutional Control ", Public Administration Review, 62(2), 2002, pp. 174--184.
[34]
Layne, K., and Lee, J. W., "Developing Fully Functional E-Government: A Four Stage Model", Government Information Quarterly, 18(2), 2001, pp. 122--136.
[35]
West, D., "E-Government and the Transformation of Service Delivery and Citizen Attitudes", Public Administration Review, 64(1), 2004, pp. 15--27.
[36]
Kallinikos, J., "The Order of Technology: Complexity and Control in a Connected World", Accounting, management, and information technologies, 15(3), 2005.
[37]
Ciborra, C., and Hanseth, O., "From Tool to Gestell: Agendas for Managing the Information Infrastructure", Information Technology and People, 11(4), 1998, pp. 305--327.
[38]
Vismann, C., Files: Law and Media Technology, Stanford University Press, Stanford, CA, 2008.
[39]
Mohr, R., "Authorised Performances: The Procedural Sources of Judicial Authority", Flinders Journal of Law Reform, 4(1), 2000, pp. 63--79.
[40]
Mohr, R., "In Between: Power and Procedure Where the Court Meets the Public Sphere", in (Paasche, M., and Radul, J., 'eds.'): A Thousand Eyes: Media Technology, Law and Aesthetics, Sternberg Press, Berlin, 2011
[41]
Garapon, A., "Il Rituale Giudiziario", in (Giasanti, A., and Maggioni, G., 'eds.'): I Diritti Nascosti: Approccio Antropologico E Prospettiva Sociologica, Raffaello Cortina Editore, Milano, 1995, pp. 289--305.
[42]
Abdulaziz, M. K., and Druke, W. E., "Building the "Paperless" Court", CTC8, 2003
[43]
Susskind, R., The Future of Law: Facing the Challenges of Information Technology, Oxford University Press, Oxford, 1998.
[44]
Fabri, M., "State of the Art, Critical Issues and Trends of Ict in European Judicial Systems", in (Fabri, M., and Contini, F., 'eds.'): Justice and Technology in Europe. How Ict Is Changing the Judicial Business, Kluwer Law International, The Hague, 2001
[45]
Steelman, D. C., Goerdt, J., and Mcmillan, J. E., Caseflow Management. The Hart of Court Management in the New Millennium, National Center for State Courts, Williamsburg, Va., 2000.
[46]
Fabri, M., ed., Ict for the Public Prosecutor's Offices, Clueb, Bologna, 2007, pp. Pages.
[47]
Cordella, A., and Iannacci, F., "Information Systems in the Public Sector: The E-Government Enactment Framework", Journal of Strategic Information Systems, 19(1), 2010, pp. 52--66.
[48]
Licoppe, C., and Dumoulin, L., "The 'Curious Case' of an Unspoken Opening Speech Act. A Video-Ethnography of the Use of Video Communication in Courtroom Activities.", Research on Language & Social Interaction, 43(3), 2010, pp. 211--231.
[49]
Lanzara, G. F., and Patriotta, G., "Technology and the Courtroom. An Inquiry into Knowledge Making in Organizations", Journal of Management Studies, 38(7), 2001, pp. 943--971.
[50]
Contini, F., "Reinventing the Docket, Discovering the Data Base: The Divergent Adoption of It in the Italian Judicial Offices", in (Fabri, M., and Langbroek, P. M., 'eds.'): The Challenge of Change for Judicial System, IOS Press, Amsterdam, The Netherlands, 2000
[51]
Van Den Hoogen, R., and Van Rotterdam, P., "True-to-Life Requirements for Using Videoconferencing in Legal Proceedings", in (Braun, S., and Taylor, J. L., 'eds.'): Videoconference and Remote Interpreting in Criminal Proceedings, University of Surrey, Guildford, 2011
[52]
Henning, F., and Ng, G. Y., "The Challenge of Collaboration - Ict Implementation Networks in Courts in the Nethelands", Transylvanian Review of Administrative Sciences, 28(2009, pp. 27--44.
[53]
Ciborra, C. U., ed., From Control to Drift, Oxford University Press, Oxford, 2000, pp. Pages.
[54]
Fabri, M., "E-Justice in Finland and in Italy: Enabling Versus Constraining Models", in (Contini, F., and G. F. Lanzara, 'eds.'): Ict and Innovation in the Public Sector: European Perspectives in the Making of E-Government, Palgrave, Basingstoke, 2009, pp. 115--145.
[55]
Carnevali, D., and Resca, A., "Pushing at the Edge of Maximum Manageable Complexity: The Case of, Trial Onlinein Italy", in (Contini, F., and Lanzara, G. F., 'eds.'): The Circulation of Agency in E-Justice, Springer Netherlands, 2014, pp. 161--183.
[56]
Czarniawska, B., and Joerges, B., "The Question of Technology, or How Organizations Inscribe the World", Organisation Studies, 19(3), 1998, pp. 363--385.
[57]
Kallinikos, J., "The Regulative Regime of Technology", in (Contini, F., and Lanzara, G. F., 'eds.'): Ict and Innovation in the Public Sector: European Studies in the Making of E-Government, Palgrave, Basingstoke (UK), 2009, pp. 66--87.
[58]
Velicogna, M., "Courts' Web Sites in Italy", EGPA Conference, 2005
[59]
Velicogna, M., Errera, A., and Derlange, S., "Building E-Justice in Continental Europe: The Télérecours Experience in France", Utrecht Law Review, 9(1), 2013, pp. 38--59.
[60]
Wallace, A., "Virtual Justice in the Bush': The Use of Court Technology in Remote and Regional Australia", Journal of Law, Information and Science, 19(1), 2008.
[61]
Contini, F., and Mohr, R., "How the Law Can Make It Simple: Easing the Circulation of Agency in E-Justice", in (Contini, F., and Lanzara, G. F., 'eds.'): The Circulation of Agency in E-Justice, Springer Netherlands, 2014, pp. 53--79.
[62]
Fernando, P., Gomes, C. O., and Fernandes, D., "The Piecemeal Development of an E-Justice Platform: The Citius Case in Portugal", in (Contini, F., and Lanzara, G. F., 'eds.'): The Circulation of Agency in E-Justice, Springer Netherlands, 2014, pp. 137--159.
[63]
Velicogna, M., Errera, A., and Derlange, S., "The E-Barreau Experience", Utrecht Law Review, 7(1), 2011, pp. 163--187.
[64]
Simon, H. A., Smithburg, D. W., and Thomson, V. A., Public Administration, Alfred A. Knopf, 6th printing (f. p. 1950) edn, NY, 1961.
[65]
Carnevali, D., "Vent'anni Di Informatica Negli Uffici Giudiziari: Un Percorso in (Chiaro)Scuro", in (Carnevali, D., 'ed.' Soggetti Smarriti. Perchè Innovazione E Giustizia Non Si Incontrano Quasi Mai, FrancoAngeli, Milano, 2010, pp. 101--167.
[66]
Carnevali, D., "Tecnologie Dell'informazione E Della Comunicazione Digesto Delle Discipline Penalistiche", in (Alfredo, G., 'ed.' Digesto Delle Discipline Penalistich, UTET Giuridica, Torino, 2011
[67]
Bertot, J. C., Jaeger, P. T., and Grimes, J. M., "Using Icts to Create a Culture of Transparency: E-Government and Social Media as Openness and Anti-Corruption Tools for Societies", Government Information Quarterly, 27(3), 2010, pp. 264--271.

Cited By

View all
  • (2024)Come in and See: Translating a Design Pattern from the Courtroom into an Online EnvironmentDigital Society10.1007/s44206-024-00112-33:2Online publication date: 21-Jun-2024
  • (2023)Natural Language Processing (NLP)-Powered Legal A(t)Ms (LAMs) in India: Possibilities and ChallengesJournal of the Knowledge Economy10.1007/s13132-023-01450-215:2(8513-8533)Online publication date: 1-Jul-2023
  • (2023)Digitising the Judicial Sector: A Case Study of the Dutch KEI ProgrammeElectronic Participation10.1007/978-3-031-23213-8_9(139-153)Online publication date: 8-Jan-2023
  • Show More Cited By

Index Terms

  1. Assembling law and technology in the public sector: the case of e-justice reforms

      Recommendations

      Comments

      Please enable JavaScript to view thecomments powered by Disqus.

      Information & Contributors

      Information

      Published In

      cover image ACM Other conferences
      dg.o '15: Proceedings of the 16th Annual International Conference on Digital Government Research
      May 2015
      369 pages
      ISBN:9781450336000
      DOI:10.1145/2757401
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

      Sponsors

      • Arizona State University: Arizona State University

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 27 May 2015

      Permissions

      Request permissions for this article.

      Check for updates

      Author Tags

      1. e-government
      2. e-justice
      3. law and technology
      4. regulative regimes

      Qualifiers

      • Research-article

      Conference

      dg.o 2015
      Sponsor:
      • Arizona State University

      Acceptance Rates

      Overall Acceptance Rate 150 of 271 submissions, 55%

      Contributors

      Other Metrics

      Bibliometrics & Citations

      Bibliometrics

      Article Metrics

      • Downloads (Last 12 months)16
      • Downloads (Last 6 weeks)8
      Reflects downloads up to 22 Dec 2024

      Other Metrics

      Citations

      Cited By

      View all
      • (2024)Come in and See: Translating a Design Pattern from the Courtroom into an Online EnvironmentDigital Society10.1007/s44206-024-00112-33:2Online publication date: 21-Jun-2024
      • (2023)Natural Language Processing (NLP)-Powered Legal A(t)Ms (LAMs) in India: Possibilities and ChallengesJournal of the Knowledge Economy10.1007/s13132-023-01450-215:2(8513-8533)Online publication date: 1-Jul-2023
      • (2023)Digitising the Judicial Sector: A Case Study of the Dutch KEI ProgrammeElectronic Participation10.1007/978-3-031-23213-8_9(139-153)Online publication date: 8-Jan-2023
      • (2022)Double normalizationOñati Socio-Legal Series10.35295/osls.iisl/0000-0000-0000-130512:3(654-688)Online publication date: 1-Jun-2022
      • (2022)ICT and Administrative Reforms: A Literature ReviewICT Analysis and Applications10.1007/978-981-16-5655-2_11(107-119)Online publication date: 7-Jan-2022
      • (2020)Between Overexploitation and Underexploitation of Digital Opportunities – A Case Study with Focus on Affordances and ConstraintsElectronic Government10.1007/978-3-030-57599-1_1(3-14)Online publication date: 24-Aug-2020
      • (2020)Promoting Justice in the Southern MediterraneanThe Politics of EU Judicial Support after the Arab Spring10.1007/978-3-030-50773-2_1(1-59)Online publication date: 20-Aug-2020
      • (2016)Videoconferencing, New Public Management, and Organizational Reform in the JudiciaryPolicy & Internet10.1002/poi3.1248:3(313-333)Online publication date: 6-Sep-2016

      View Options

      Login options

      View options

      PDF

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader

      Media

      Figures

      Other

      Tables

      Share

      Share

      Share this Publication link

      Share on social media