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Learning from the experts: enabling and studying DIY development of location-based visitor experiences

Authors:

Chris GreenhalghAuthors Info & Claims

UbiComp '15: Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing

Pages 755 - 766

https://doi.org/10.1145/2750858.2805838

Published: 07 September 2015 Publication History

Abstract

In this paper we show how -- with the aid of enabling technology -- creative Location Based Experiences can be developed for visitors by non-technical professionals from the cultural heritage sector. We look at how these "Place Experts" approach and adopt web technologies to create and publish experiences including the roles they take on, the processes they adopt, and the way they appropriate the technology. We describe our short and long-term research engagements with the cultural heritage sector over the last three years and introduce Wander Anywhere, the website developed to enable this research. We find that place experts typically follow a four stage process in their engagement with location-based experiences, moving from comprehension to translation, development and finally approval. We suggest implications for the processes and technologies that might be employed by others seeking to support a similar type of engagement.

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Cited By

Huang CGuo Y(2018)A Touring and Navigation Service Platform for Mobile Digital Culture Heritage (M-DCH)2018 15th International Symposium on Pervasive Systems, Algorithms and Networks (I-SPAN)10.1109/I-SPAN.2018.00038(185-192)Online publication date: Oct-2018
https://doi.org/10.1109/I-SPAN.2018.00038
Garcia ALinaza MGutierrez AGarcia E(2017)Validation of a Gamified Mobile Experience by DMOsInformation and Communication Technologies in Tourism 201710.1007/978-3-319-51168-9_24(331-343)Online publication date: 5-Jan-2017
https://doi.org/10.1007/978-3-319-51168-9_24

Index Terms

Learning from the experts: enabling and studying DIY development of location-based visitor experiences
1. Human-centered computing

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Published In

cover image ACM Conferences

UbiComp '15: Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing

September 2015

1302 pages

ISBN:9781450335744

DOI:10.1145/2750858

General Chairs:
Kenji Mase
Nagoya University, JP
,
Marc Langheinrich
Università della Svizzera italiana (USI), CH
,
Daniel Gatica-Perez
IDIAP-EPFL, CH
,
Program Chairs:
Hans Gellersen
Lancaster University, UK
,
Tanzeem Choudhury
Cornell University
,
Koji Yatani
Univerisity of Tokyo, JP

Copyright © 2015 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Yahoo! Japan: Yahoo! Japan
SIGMOBILE: ACM Special Interest Group on Mobility of Systems, Users, Data and Computing
FX Palo Alto Laboratory, Inc.: FX Palo Alto Laboratory, Inc.
Google Inc.
ACM: Association for Computing Machinery
Rakuten Institute of Technology: Rakuten Institute of Technology
Microsoft: Microsoft
Bell Labs: Bell Laboratories
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
KDDI
Panasonic: Panasonic Corporation
NTT DoCoMo
Telefónica: Telefónica
ISTC-PC: Intel Science and Technology Center for Pervasive Computing

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 07 September 2015

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Engineering and Physical Sciences Research Council

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UbiComp '15

Sponsor:

Yahoo! Japan
SIGMOBILE
FX Palo Alto Laboratory, Inc.
ACM
Rakuten Institute of Technology
Microsoft
Bell Labs
SIGCHI
Panasonic
Telefónica
ISTC-PC

UbiComp '15: The 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing

September 7 - 11, 2015

Osaka, Japan

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UbiComp '15 Paper Acceptance Rate 101 of 394 submissions, 26%;

Overall Acceptance Rate 764 of 2,912 submissions, 26%

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Cited By

Huang CGuo Y(2018)A Touring and Navigation Service Platform for Mobile Digital Culture Heritage (M-DCH)2018 15th International Symposium on Pervasive Systems, Algorithms and Networks (I-SPAN)10.1109/I-SPAN.2018.00038(185-192)Online publication date: Oct-2018
https://doi.org/10.1109/I-SPAN.2018.00038
Garcia ALinaza MGutierrez AGarcia E(2017)Validation of a Gamified Mobile Experience by DMOsInformation and Communication Technologies in Tourism 201710.1007/978-3-319-51168-9_24(331-343)Online publication date: 5-Jan-2017
https://doi.org/10.1007/978-3-319-51168-9_24

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