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10.1145/2695664.2696044acmconferencesArticle/Chapter ViewAbstractPublication PagessacConference Proceedingsconference-collections
short-paper

Visual detection of singularities in review platforms

Published: 13 April 2015 Publication History

Abstract

Product and service reviews can markedly influence consumer purchase decisions, leading to financial gains or losses for businesses. Therefore, there is a growing interest towards techniques for bringing out reviews that could negatively or positively bias new customers. To this goal, we propose a visual analysis of reviews that enables quick elicitation of interesting patterns and singularities. The proposed approach is based on a theoretically sound framework, while its effectiveness and viability is demonstrated by its application to real data extracted from Tripadvisor and Booking.com.

References

[1]
A. Colantonio, R. Di Pietro, A. Ocello, and N. V. Verde. Visual role mining: A picture is worth a thousand roles. IEEE Trans on Know. Data Eng., 24(6), 2012.
[2]
B. Liu. Sentiment Analysis and Opinion Mining. Synthesis Lectures on Human Language Technologies. Morgan & Claypool Publishers, 2012.
[3]
J. J. Thomas and K. A. Cook. A visual analytics agenda. Computer Graphics and Applications, IEEE, 26(1), 2006.
[4]
Z. Xie and S. Zhu. Grouptie: toward hidden collusion group discovery in app stores. In WiSec'14, 2014.

Cited By

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  • (2016)Analysis and Visualisation of Crowd-sourced Tourism DataProceedings of the Ninth International C* Conference on Computer Science & Software Engineering10.1145/2948992.2949008(98-101)Online publication date: 20-Jul-2016

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Published In

cover image ACM Conferences
SAC '15: Proceedings of the 30th Annual ACM Symposium on Applied Computing
April 2015
2418 pages
ISBN:9781450331968
DOI:10.1145/2695664
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 13 April 2015

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Author Tags

  1. matrix-based visualization
  2. reviews
  3. singularity detection

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  • Short-paper

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SAC 2015
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SAC 2015: Symposium on Applied Computing
April 13 - 17, 2015
Salamanca, Spain

Acceptance Rates

SAC '15 Paper Acceptance Rate 291 of 1,211 submissions, 24%;
Overall Acceptance Rate 1,650 of 6,669 submissions, 25%

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SAC '25
The 40th ACM/SIGAPP Symposium on Applied Computing
March 31 - April 4, 2025
Catania , Italy

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Cited By

View all
  • (2016)Analysis and Visualisation of Crowd-sourced Tourism DataProceedings of the Ninth International C* Conference on Computer Science & Software Engineering10.1145/2948992.2949008(98-101)Online publication date: 20-Jul-2016

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