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But it doesn't go with the décor: domesticating a telemedicine diabetes intervention in the home

Published: 02 December 2014 Publication History

Abstract

Type 2 Diabetes (T2D) is a chronic disease that requires day-to-day management. Telemedicine is one way of providing support to patients, to manage and receive care from home. Medical researchers use clinical trials to evaluate telemedicine technologies by comparing medical improvements of the patients. However, the patients' interactions and experiences with the technology are important because unpleasant experiences may result in non-adherence to a medical program. HCI experts have contributed in user-centred evaluations for decades. This research complements a telemedicine clinical trial with human-centred evaluation to understand patients during the post- rollout phase. Findings present patients' placement of telemedicine device in their homes, patients' feelings of using the device and their family involvement, and our experiences of conducting a HCI research with medical researchers in a clinical trial. We conclude that though the telemedicine device is seen as life-saving, patients treat it just as a regular device. We conclude that telemedicine evaluations such as clinical trials can benefit from evaluation methods in HCI.

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  • (2024)The Uses and Experiences of Synchronous Communication Technology for Home-Dwelling Older Adults in a Home Care Services Context: Qualitative Systematic ReviewJournal of Medical Internet Research10.2196/5928526(e59285)Online publication date: 22-Nov-2024
  • (2015)Older Adults' Use of a Novel Communication SystemProceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction10.1145/2838739.2838811(269-273)Online publication date: 7-Dec-2015

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  1. But it doesn't go with the décor: domesticating a telemedicine diabetes intervention in the home

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    OzCHI '14: Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design
    December 2014
    689 pages
    ISBN:9781450306539
    DOI:10.1145/2686612
    • Conference Chair:
    • Tuck Leong
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    • U1: U1 PTY LTD
    • IDHuP: Interaction Design and Human Practice Lab
    • UTS-HCTDRS: The UTS Human Centred Technology Design Research Strength
    • CSIRO
    • QUT
    • HFESA: Human Factors and Ergonomics Society of Australia Inc.
    • University of Technology Sydney
    • IDF: The Interaction Design Foundation
    • CHISIG: Computer-Human Interaction Special Interest Group, Human Factors & Ergonomics Society of Australia

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    New York, NY, United States

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    Published: 02 December 2014

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    Author Tags

    1. clinical trial
    2. contextual inquiry
    3. domestic life
    4. experience
    5. telemedicine intervention
    6. type 2 diabetes

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    OzCHI '14
    Sponsor:
    • U1
    • IDHuP
    • UTS-HCTDRS
    • HFESA
    • IDF
    • CHISIG
    OzCHI '14: the Future of Design
    December 2 - 5, 2014
    New South Wales, Sydney, Australia

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    OzCHI '14 Paper Acceptance Rate 85 of 176 submissions, 48%;
    Overall Acceptance Rate 362 of 729 submissions, 50%

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    • (2024)The Uses and Experiences of Synchronous Communication Technology for Home-Dwelling Older Adults in a Home Care Services Context: Qualitative Systematic ReviewJournal of Medical Internet Research10.2196/5928526(e59285)Online publication date: 22-Nov-2024
    • (2015)Older Adults' Use of a Novel Communication SystemProceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction10.1145/2838739.2838811(269-273)Online publication date: 7-Dec-2015

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