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A Design Space for Trust-enabling Interaction Design

Published: 24 June 2014 Publication History

Abstract

The purpose of this article is to introduce and assess the expressiveness of a design space for trust-enabling interaction design; or in other words aims to assess the extent to which the design space can explain/describe trust-enabling interactions. It starts by situating trust in the domains of Human-Computer Interaction and Computer-Mediated Interactions.
Then, presents the proposed design space analytical tool. A tool, which serves for moving away from artifact-centered design to an intentional creation of value, i.e. support interaction designers on further reflecting on trust-enabling interactions design values.
These design space's dimensions are rationally derived from the model of Human-computer Trust, which builds on uses perceived trust. This model has been previously validated and was also used as a research lens for providing a greater understanding of how individuals interact with systems, in interaction processes like openness, knowledge sharing, user's privacy awareness, and collaboration.
The article concludes with two examples of application through a comparative inspection of 2 peer-production platforms: Wikipedia and Wordpress. And a reflection on how the proposed analytical tool can be used as a facilitator for supporting trust-enabling interaction design processes.

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Cited By

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  • (2024)Human-Centered Trustworthy Framework: A Human–Computer Interaction PerspectiveComputer10.1109/MC.2023.328756357:3(46-58)Online publication date: Mar-2024
  • (2021)Designing Trustworthy User InterfacesProceedings of the 33rd Australian Conference on Human-Computer Interaction10.1145/3520495.3520525(182-189)Online publication date: 30-Nov-2021
  • (2016)Value creation through trust in technological-mediated social participationTechnology, Innovation and Education10.1186/s40660-016-0011-72:1Online publication date: 6-Apr-2016
  • Show More Cited By

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    Published In

    cover image ACM Other conferences
    MIDI '14: Proceedings of the 2014 Mulitmedia, Interaction, Design and Innovation International Conference on Multimedia, Interaction, Design and Innovation
    June 2014
    157 pages
    ISBN:9781450327794
    DOI:10.1145/2643572
    • General Chair:
    • Marcin Sikorski,
    • Program Chair:
    • Krzysztof Marasek
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 24 June 2014

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    Author Tags

    1. Human-computer trust
    2. design space
    3. engagement
    4. interaction design
    5. value based design

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    MIDI '14 Paper Acceptance Rate 17 of 33 submissions, 52%;
    Overall Acceptance Rate 35 of 62 submissions, 56%

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    Cited By

    View all
    • (2024)Human-Centered Trustworthy Framework: A Human–Computer Interaction PerspectiveComputer10.1109/MC.2023.328756357:3(46-58)Online publication date: Mar-2024
    • (2021)Designing Trustworthy User InterfacesProceedings of the 33rd Australian Conference on Human-Computer Interaction10.1145/3520495.3520525(182-189)Online publication date: 30-Nov-2021
    • (2016)Value creation through trust in technological-mediated social participationTechnology, Innovation and Education10.1186/s40660-016-0011-72:1Online publication date: 6-Apr-2016
    • (2016)Generating Trust in Collaborative Annotation EnvironmentsProceedings of the 12th International Symposium on Open Collaboration Companion10.1145/2962132.2962136(1-4)Online publication date: 17-Aug-2016
    • (2014)A model for Human-computer trust: A key contribution for leveraging trustful interactions2014 9th Iberian Conference on Information Systems and Technologies (CISTI)10.1109/CISTI.2014.6876935(1-6)Online publication date: Jun-2014
    • (2014)Incorporating Values into the Design Process: The Case of E-Textbook Development for EstoniaNew Horizons in Web Based Learning10.1007/978-3-319-13296-9_30(274-281)Online publication date: 6-Dec-2014

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