[go: up one dir, main page]
More Web Proxy on the site http://driver.im/ skip to main content
10.1145/2531602.2531723acmconferencesArticle/Chapter ViewAbstractPublication PagescscwConference Proceedingsconference-collections
research-article

What do teens ask their online social networks?: social search practices among high school students

Published: 15 February 2014 Publication History

Abstract

The majority of American teens use social network sites (SNSs) but little is known about how they leverage their online social networks to find information. As part of a larger study on social media and information behaviors, we surveyed 158 high school students to learn about their online question asking and answering practices. We describe which teens are most likely to ask and answer questions, what they ask about, on which sites they ask questions, and how useful they perceive SNSs to be as information sources. When possible, we draw comparisons with findings in the literature about adult populations. We contextualize these findings using early insights from interviews and focus groups with 80 teens and discuss how perceptions of audience, privacy concerns, and self-presentation all play a role in teens' use of SNSs to ask and answer questions.

References

[1]
Ackerman, M.S. and McDonald, D.W. Answer Garden 2: merging organizational memory with collaborative help. Proceedings of Computer supported cooperative work. ACM Press (1996), 97--105.
[2]
Adamic, L.A., Zhang, J., Bakshy, E., and Ackerman, M.S. Knowledge sharing and yahoo answers: everyone knows something. Proceedings of the 17th international conference on World Wide Web. ACM Press (2008), 665--674.
[3]
Agosto, D.E. and Hughes-Hassell, S., Toward a model of the everyday life information needs of urban teenagers, part 1: Theoretical model: Research Articles. J. Am. Soc. Inf. Sci. Technol., 57, 10 (2006), 1394--140
[4]
Agosto, D.E. and Hughes-Hassell, S., Toward a model of the everyday life information needs of urban teenagers, Part 2: Empirical model: Research Articles. J. Am. Soc. Inf. Sci. Technol., 57, 11 (2006), 1418--1426.
[5]
Ames, M.G., Go, J., Kaye, J.J., and Spasojevic, M. Understanding technology choices and values through social class. Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW). ACM Press (2011), 55--64.
[6]
Bernstein, M.S., Bakshy, E., Burke, M., and Karrer, B. Quantifying the invisible audience in social networks. Proceedings of SIGCHI Conference on Human Factors in Computing Systems (CHI). ACM Press (2013), 21--30.
[7]
boyd, d., Why youth {heart} social network sites: The role of networked publics in teenage social life, in Youth, identity, and digital media, D. Buckingham, Editor, MIT Press, Cambridge (2008), 119--142.
[8]
boyd, d.m., Taken out of context: American teen sociality in networked publics. PhD Dissertation. University of California, Berkeley (2008).
[9]
Burke, M., Joyce, E., Kim, T., Anand, V., and Kraut, R. Introductions and Requests: Rhetorical Strategies That Elicit Response in Online Communities. Proceedings of Communities and Technologies (2007), 21--40.
[10]
Ellison, N., Vitak, J., Steinfield, C., Gray, R., and Lampe, C., Negotiating Privacy Concerns and Social Capital Needs in a Social Media Environment, in Privacy Online, S. Trepte and L. Reinecke, Editors., Springer Berlin Heidelberg (2011), 19--32.
[11]
Ellison, N., Gray, R., Vitak, J., Lampe, C., and Fiore, A. Calling All Facebook Friends: Exploring requests for help on Facebook. Proceedings of the International Conference on Weblogs and Social Media (ICWSM). AAAI, (2013).
[12]
Erikson, E.H., Identity, youth and crisis. W. W. Norton Company, New York, (1968).
[13]
Fidel, R., Davies, R., Douglass, M., Holder, J., Hopkins, C., Kushner, E., Miyagishima, B., and Toney, C., A Visit to the Information Mall: Web Searching Behavior of High School Students. Journal of the American Society for Information Science, 50, 1 (1999), 24--37.
[14]
Forte, A. and Bruckman, A., Citing, writing and participatory media: wikis as learning environments in the high school classroom. International Journal of Learning and Media, 1, 4 (2009), 23--44.
[15]
Gasser, U., Cortesi, S., Malik, M., and Lee, A., Youth and Digital Media: From Credibility to Information Quality, Report, (2012), Berkman Center for Internet and Society.
[16]
Hansen, D.L., Holly A Derry, Resnick, P.J., and Richardson, C.R., Adolescents Searching for Health Information on the Internet: An Observational Study. Journal of Medical Internet Research, 5, 4 (2003).
[17]
Hargittai, E. and Hinnant, A., Digital Inequality: Differences in Young Adults' Use of the Internet. Communication Research, 35, 5 (2008), 602--621.
[18]
Hargittai, E. and Hsieh, Y.P., Succinct survey measures of web-use skills. Social Science Computer Review, 30, 1 (2012), 95--107.
[19]
Harper, F.M., Raban, D., Rafaeli, S., and Konstan, J.A. Predictors of answer quality in online Q&A sites. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI). ACM Press (2008), 865--874.
[20]
Harper, F.M., Moy, D., and Konstan, J.A. Facts or friends?: distinguishing informational and conversational questions in social Q&A sites. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI). ACM Press (2009), 759--768.
[21]
Ito, M., Baumer, S., Bittanti, M., boyd, d., Cody, R., Herr-Stephenson, B., Horst, H., Lange, P., Mahendran, D., Martinez, K., Pascoe, C.J., Perkel, D., Robinson, L., Sima, C., and Tripp, L., Hanging out, messing around, and geeking out : kids living and learning with new media. MIT Press, Cambridge, Mass., (2010).
[22]
Lampe, C., Vitak, J., Gray, R., and Ellison, N. Perceptions of facebook's value as an information source. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM (2012), 3195--3204.
[23]
Litt, E., Knock, Knock. Who's There? The Imagined Audience. Journal of Broadcasting & Electronic Media 56, 3 (2012), 330--345.
[24]
Livingstone, S. and Helsper, E., Gradations in digital inclusion: children, young people and the digital divide. New Media & Society, 9, 4 (2007), 671--696.
[25]
Madden, M., Lenhart, A., Cortesi, S., Gasser, U., Duggan, M., and Smith, A., Teens, Social Media, and Privacy. Report Pew Internet and American Life. (2013)
[26]
Marwick, A.E. and boyd, d., I Tweet Honestly, I Tweet Passionately: Twitter Users, Context Collapse, and the Imagined Audience. New Media & Society, (2010), 114--133.
[27]
Morris, M.R., Teevan, J., and Panovich, K. What do people ask their social networks, and why?: a survey study of status message: a behavior. Proceedings of the 28th international conference on Human factors in computing systems. ACM Press (2010), 1739--1748.
[28]
Morris, M.R., Teevan, J., and Panovich, K. What do people ask their social networks, and why?: a survey study of status message q&a behavior. Proceedings of SIGCHI Conference on Human Factors in Computing Systems (CHI). ACM Press (2010), 1739--1748.
[29]
Paul, S., Hong, L., and Chi, E.H. Who is Authoritative? Understanding Reputation Mechanisms in Quora. in Proc. Collective Intelligence Conference (CI), (2012).
[30]
Paul, S.A., Hong, L., and Chi, E.H. Is Twitter a Good Place for Asking Questions? A Characterization Study. Proceedings of International Conference on Weblogs and Social Media (ICWSM). AAAI. (2011).
[31]
Rieh, S.Y., On the Web at home: Information seeking and Web searching in the home environment. Journal of the American Society for Information Science and Technology, 55, 8 (2004), 743--753.
[32]
Stutzman, F., Gross, R., and Acquisti, A., Silent Listeners: The Evolution of Privacy and Disclosure on Facebook. Journal of Privacy and Confidentiality, 4, 2 (2012).
[33]
Takahashi, T., MySpace or Mixi? Japanese engagement with SNS (social networking sites) in the global age. New Media & Society, 12, 3 (2010), 453--475.
[34]
Teevan, J., Morris, M.R., and Panovich, K. Factors Affecting Response Quantity, Quality, and Speed for Questions Asked via Social Network Status Messages. in International Conference on Weblogs and Social Media (ICWSM), AAAI (2011).
[35]
Thom, J., Helsley, S., Matthews, T., Daly, E., and Millen, D., What Are You Working On? Status Message Q&A in an Enterprise SNS, in ECSCW 2011: Proceedings of the 12th European Conference on Computer Supported Cooperative Work (ECSCW), 24--28 September 2011, Aarhus Denmark, S. Bodker, et al., Editors., Springer, London (2011) 313--332.
[36]
Turkle, S., Adolescence and Identity: finding yourself in the machine, Siman and Schuster, 1984, 137--162.
[37]
Yang, J., Morris, M.R., Teevan, J., Adamic, L.A., and Ackerman, M.S. Culture Matters: A Survey Study of Social Q&A Behavior. in Fifth International AAAI Conference on Weblogs and Social Media (ICWSM), AAAI (2011).
[38]
Yarosh, S., Matthews, T., and Zhou, M. Asking the right person: supporting expertise selection in the enterprise. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI). ACM Press (2012), 2247--2256.

Cited By

View all
  • (2024)The Subtleties of Self-Presentation: A study of sensitive disclosure among sexual minority adolescentsProceedings of the ACM on Human-Computer Interaction10.1145/36374088:CSCW1(1-27)Online publication date: 26-Apr-2024
  • (2023)Social Media as a Critical Pedagogical Tool: Examining the Relationship between Youths’ Online Sociopolitical Engagements and Their Critical ConsciousnessProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580823(1-25)Online publication date: 19-Apr-2023
  • (2022)Fostering CommunicationProceedings of the ACM on Human-Computer Interaction10.1145/34928346:GROUP(1-23)Online publication date: 14-Jan-2022
  • Show More Cited By

Index Terms

  1. What do teens ask their online social networks?: social search practices among high school students

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    CSCW '14: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
    February 2014
    1600 pages
    ISBN:9781450325400
    DOI:10.1145/2531602
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 15 February 2014

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. information seeking
    2. q&a
    3. social media
    4. social search
    5. teens
    6. youth

    Qualifiers

    • Research-article

    Conference

    CSCW'14
    Sponsor:
    CSCW'14: Computer Supported Cooperative Work
    February 15 - 19, 2014
    Maryland, Baltimore, USA

    Acceptance Rates

    CSCW '14 Paper Acceptance Rate 134 of 497 submissions, 27%;
    Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

    Upcoming Conference

    CSCW '25

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)67
    • Downloads (Last 6 weeks)5
    Reflects downloads up to 18 Dec 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)The Subtleties of Self-Presentation: A study of sensitive disclosure among sexual minority adolescentsProceedings of the ACM on Human-Computer Interaction10.1145/36374088:CSCW1(1-27)Online publication date: 26-Apr-2024
    • (2023)Social Media as a Critical Pedagogical Tool: Examining the Relationship between Youths’ Online Sociopolitical Engagements and Their Critical ConsciousnessProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580823(1-25)Online publication date: 19-Apr-2023
    • (2022)Fostering CommunicationProceedings of the ACM on Human-Computer Interaction10.1145/34928346:GROUP(1-23)Online publication date: 14-Jan-2022
    • (2021)‘If You Care About Me, You'll Send Me a Pic’ - Examining the Role of Peer Pressure in Adolescent SextingCompanion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social Computing10.1145/3462204.3481739(67-71)Online publication date: 23-Oct-2021
    • (2021)Safe SextingProceedings of the ACM on Human-Computer Interaction10.1145/34491165:CSCW1(1-31)Online publication date: 22-Apr-2021
    • (2020)Using affordances to improve AI support of social media posting decisionsProceedings of the 25th International Conference on Intelligent User Interfaces10.1145/3377325.3377504(556-567)Online publication date: 17-Mar-2020
    • (2020)Let's Talk about SextProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376400(1-13)Online publication date: 21-Apr-2020
    • (2019)Effects of Anonymity, Ephemerality, and System Routing on Cost in Social Question AskingProceedings of the ACM on Human-Computer Interaction10.1145/33611193:GROUP(1-21)Online publication date: 5-Dec-2019
    • (2019)Do I Stay or Do I Go?Proceedings of the ACM on Human-Computer Interaction10.1145/33611163:GROUP(1-27)Online publication date: 5-Dec-2019
    • (2018)Localness of Location-based Knowledge SharingACM Transactions on the Web10.1145/298364512:3(1-33)Online publication date: 17-Jul-2018
    • Show More Cited By

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media