research-article

Mixed local and remote participation in teleconferences from a deaf and hard of hearing perspective

Authors:

Christian Vogler,

Paula Tucker,

Norman WilliamsAuthors Info & Claims

ASSETS '13: Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility

Article No.: 30, Pages 1 - 5

https://doi.org/10.1145/2513383.2517035

Published: 21 October 2013 Publication History

Get Access

Abstract

In this experience report we describe the accessibility challenges that deaf and hard of hearing committee members faced while collaborating with a larger group of hearing committee members over a period of 2½ years. We explain what some recurring problems are, how audio-only conferences fall short even when relay services and interpreters are available, and how we devised a videoconferencing setup using FuzeMeeting to minimize the accessibility barriers. We also describe some best practices, as well as lessons learned, and pitfalls to avoid in deploying this type of setup.

References

[1]

Biba, E. 2008. Webcasting is on the upswing. B to B; 10/13/2008, Vol. 93 Issue 14, p. 14.

Google Scholar

[2]

Hutchins, J. 1995 "The whisky was invisible", or Persistent myths of MT. MT News International 11, pp. 17--18.

Google Scholar

[3]

Vogler, C., Tucker, P., Williams, N., and Harkins, J. Accessible Telecollaboration in the Workplace. Presentation given at TDI 19th Biennial International Conference, June 3, 2011. Online: http://tap.gallaudet.edu/Presentations/TelecollaborationTDI-Final.pps (last retrieved: June 28, 2013)

Google Scholar

[4]

FCC Emergency Access Advisory Committee (EAAC). Online: http://www.fcc.gov/encyclopedia/emergency-access-advisory-committee-eaac (last retrieved: June 28, 2013)

Google Scholar

[5]

FCC Guide on Telecommunications Relay Services (TRS). Online: http://www.fcc.gov/guides/telecommunications-relay-service-trs (last retrieved: September 11, 2013)

Google Scholar

[6]

FuzeMeeting. Online: https://www.fuzebox.com/products/fuzemeeting

Google Scholar

[7]

Interstate TRS Fund Performance Status Report, Funding Year 2013--2014, August 2013. Online: http://www.r-l-s-a.com/TRS/reports/2013-08TRSStatus.pdf (last retrieved: September 11, 2013)

Google Scholar

[8]

Trace Online Hand Raising Tool (TOHRU). Online: http://tohru.trace.wisc.edu/

Google Scholar

Cited By

View all

Chen SWaller JSeita MVogler CKushalnagar RWang Q(2024)Towards Co-Creating Access and Inclusion: A Group Autoethnography on a Hearing Individual's Journey Towards Effective Communication in Mixed-Hearing Ability Higher Education SettingsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642017(1-14)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642017
Xiao LBandukda MAngerbauer KLin WBhatnagar TSedlmair MHolloway C(2024)A Systematic Review of Ability-diverse Collaboration through Ability-based Lens in HCIProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641930(1-21)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641930
Davis JWang HChilana PYang X(2023)"It's Not an Issue of Malice, but of Ignorance"Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36109017:3(1-31)Online publication date: 27-Sep-2023
https://dl.acm.org/doi/10.1145/3610901
Show More Cited By

Index Terms

Mixed local and remote participation in teleconferences from a deaf and hard of hearing perspective
1. Information systems
  1. World Wide Web
    1. Web applications
      1. Internet communications tools
        Web conferencing
2. Social and professional topics
  1. Professional topics
    1. Computing profession
      1. Assistive technologies
  2. User characteristics
    1. People with disabilities

Recommendations

Teleconference Accessibility and Guidelines for Deaf and Hard of Hearing Users
ASSETS '20: Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility

In this experience report, we describe the accessibility challenges that deaf and hard of hearing users face in teleconferences, based on both our first-hand participation in meetings, and as User Interface and Experience experts. Teleconferencing poses ...
Deaf and hard-of-hearing users' preferences for hearing speakers' behavior during technology-mediated in-person and remote conversations
W4A '21: Proceedings of the 18th International Web for All Conference

Various technologies mediate synchronous audio-visual one-on-one communication (SAVOC) between Deaf and Hard-of-Hearing (DHH) and hearing colleagues, including automatic-captioning smartphone apps for in-person settings, or text-chat features of ...
Jod: Examining Design and Implementation of a Videoconferencing Platform for Mixed Hearing Groups
ASSETS '23: Proceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility

Videoconferencing usage has surged in recent years, but current platforms present significant accessibility barriers for the 430 million d/Deaf or hard of hearing people worldwide. Informed by prior work examining accessibility barriers in current ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

ASSETS '13: Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility

October 2013

343 pages

ISBN:9781450324052

DOI:10.1145/2513383

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 October 2013

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Funding Sources

U.S. Department of Education

Conference

ASSETS '13

Sponsor:

SIGACCESS

ASSETS '13: The 15th International ACM SIGACCESS Conference on Computers and Accessibility

October 21 - 23, 2013

Washington, Bellevue

Acceptance Rates

ASSETS '13 Paper Acceptance Rate 28 of 98 submissions, 29%;

Overall Acceptance Rate 436 of 1,556 submissions, 28%

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

16
Total Citations
View Citations
287
Total Downloads

Downloads (Last 12 months)19
Downloads (Last 6 weeks)1

Reflects downloads up to 24 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

View all

Chen SWaller JSeita MVogler CKushalnagar RWang Q(2024)Towards Co-Creating Access and Inclusion: A Group Autoethnography on a Hearing Individual's Journey Towards Effective Communication in Mixed-Hearing Ability Higher Education SettingsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642017(1-14)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642017
Xiao LBandukda MAngerbauer KLin WBhatnagar TSedlmair MHolloway C(2024)A Systematic Review of Ability-diverse Collaboration through Ability-based Lens in HCIProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641930(1-21)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641930
Davis JWang HChilana PYang X(2023)"It's Not an Issue of Malice, but of Ignorance"Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36109017:3(1-31)Online publication date: 27-Sep-2023
https://dl.acm.org/doi/10.1145/3610901
Mittal AGupta MPoddar RNaik TKuppuraj SFogarty JKumar PJain M(2023)Jod: Examining Design and Implementation of a Videoconferencing Platform for Mixed Hearing GroupsProceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3597638.3608382(1-18)Online publication date: 22-Oct-2023
https://dl.acm.org/doi/10.1145/3597638.3608382
de Lacerda Pataca CWatkins MPeiris RLee SHuenerfauth M(2023)Visualization of Speech Prosody and Emotion in Captions: Accessibility for Deaf and Hard-of-Hearing UsersProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581511(1-15)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581511
Barbareschi GKawaguchi MKato HNagahiro MTakeuchi KShiiba YKasahara SKunze KMinamizawa K(2023)“I am both here and there” Parallel Control of Multiple Robotic Avatars by Disabled Workers in a CaféProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581124(1-17)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581124
McDonnell EMoon SJiang LGoodman SKushalnagar RFroehlich JFindlater L(2023)“Easier or Harder, Depending on Who the Hearing Person Is”: Codesigning Videoconferencing Tools for Small Groups with Mixed Hearing StatusProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580809(1-15)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580809
Wu S(2023)“The World is Designed for Fluent People”: Benefits and Challenges of Videoconferencing Technologies for People Who StutterProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580788(1-17)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580788
Rui Xia Ang JLiu PMcDonnell ECoppola S(2022)“In this online environment, we're limited”:Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517488(1-16)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517488
Colley MKränzle TRukzio E(2022)Accessibility-Related Publication Distribution in HCI Based on a Meta-AnalysisExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519701(1-28)Online publication date: 27-Apr-2022
https://dl.acm.org/doi/10.1145/3491101.3519701
Show More Cited By

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Abstract

References

Cited By

Index Terms

Recommendations

Teleconference Accessibility and Guidelines for Deaf and Hard of Hearing Users

Deaf and hard-of-hearing users' preferences for hearing speakers' behavior during technology-mediated in-person and remote conversations

Jod: Examining Design and Implementation of a Videoconferencing Platform for Mixed Hearing Groups

Comments

Information

Published In

Sponsors

Publisher

Publication History

Permissions

Check for updates

Author Tags

Qualifiers

Funding Sources

Conference

Acceptance Rates

Contributors

Other Metrics

Bibliometrics

Article Metrics

Other Metrics

Citations

Cited By

Login options

Full Access

View options

PDF

eReader

Share

Share this Publication link

Share on social media

Affiliations