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Last call for the buffet: economics of cellular networks

Published: 30 September 2013 Publication History

Abstract

Voice and data traffic growth over the last several years has become a major challenge for cellular operators with a direct impact on revenues, infrastructure investments, and end-user performance. The economics of these operators depend on various incentives used to attract users in the form of unlimited, buffet-like voice/sms/data packages. However, our understanding of the effects of user behavior under these offerings on operator revenues/costs remains poor. Using two years of detailed usage information of ~1 million users across three services, voice, sms and data, combined with payment and cost information, we study how user behavior affects the economics of cellular operators. We discover that around 20% of the users consume more resources than what they pay for and hence are non-profitable. In addition to the individual user behavior, we study how the user interactions in the call graph affect the operator's revenues and cost, drawing on tools from social network analysis. We develop a framework that incorporates both the individual and social user behavior for studying how volume caps influence the revenues and the traffic costs. Using this framework we empirically show that volume caps can increase the difference between the revenues and the traffic costs of the studied operator by a factor of 2, while affecting only 16% of the existing user base.

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cover image ACM Conferences
MobiCom '13: Proceedings of the 19th annual international conference on Mobile computing & networking
September 2013
504 pages
ISBN:9781450319997
DOI:10.1145/2500423
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 30 September 2013

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  1. cross-subsidization
  2. network effects
  3. user behavior

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MobiCom '13 Paper Acceptance Rate 28 of 207 submissions, 14%;
Overall Acceptance Rate 440 of 2,972 submissions, 15%

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  • (2020)Network EffectsEncyclopedia of Wireless Networks10.1007/978-3-319-78262-1_34(975-981)Online publication date: 22-Aug-2020
  • (2019)Multi-Task Sensing for Multiple Crowdsourcers: A Dynamic Game Based Pricing Model2019 28th International Conference on Computer Communication and Networks (ICCCN)10.1109/ICCCN.2019.8846909(1-9)Online publication date: Jul-2019
  • (2018)Network EffectsEncyclopedia of Wireless Networks10.1007/978-3-319-32903-1_34-1(1-7)Online publication date: 7-Jun-2018
  • (2017)A Game-Theoretical Analysis of Wireless Markets Using Network AggregationIEEE Transactions on Mobile Computing10.1109/TMC.2016.257075616:3(602-616)Online publication date: 1-Mar-2017
  • (2017)A critical survey of the literature on broadband data capsTelecommunications Policy10.1016/j.telpol.2017.09.00141:9(813-837)Online publication date: 1-Oct-2017
  • (2015)A novel optimization approach for revenue maximization in mobile data pricing2015 IEEE International Conference on Communications (ICC)10.1109/ICC.2015.7249428(6918-6923)Online publication date: Jun-2015
  • (2014)Pricing The Last MileProceedings of the 10th ACM International on Conference on emerging Networking Experiments and Technologies10.1145/2674005.2675008(295-306)Online publication date: 2-Dec-2014
  • (2014)Collaborative Consumption for Mobile BroadbandProceedings of the 10th ACM International on Conference on emerging Networking Experiments and Technologies10.1145/2674005.2674997(307-318)Online publication date: 2-Dec-2014
  • (2014)Need, Want, Can AffordProceedings of the 2014 Conference on Internet Measurement Conference10.1145/2663716.2663753(73-86)Online publication date: 5-Nov-2014
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