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Leakiness and creepiness in app space: perceptions of privacy and mobile app use

Authors:

Irina Shklovski,

Scott D. Mainwaring,

Halla Hrund Skúladóttir,

Höskuldur BorgthorssonAuthors Info & Claims

CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 2347 - 2356

https://doi.org/10.1145/2556288.2557421

Published: 26 April 2014 Publication History

Abstract

Mobile devices are playing an increasingly intimate role in everyday life. However, users can be surprised when informed of the data collection and distribution activities of apps they install. We report on two studies of smartphone users in western European countries, in which users were confronted with app behaviors and their reactions assessed. Users felt their personal space had been violated in "creepy" ways. Using Altman's notions of personal space and territoriality, and Nissenbaum's theory of contextual integrity, we account for these emotional reactions and suggest that they point to important underlying issues, even when users continue using apps they find creepy.

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Cited By

Dhondt KLe Pochat VDimova YJoosen WVolckaert SBalzarotti DXu W(2024)Swipe left for identity theftProceedings of the 33rd USENIX Conference on Security Symposium10.5555/3698900.3699183(5053-5070)Online publication date: 14-Aug-2024
https://dl.acm.org/doi/10.5555/3698900.3699183
Balash DAli MKanich CAviv AKelley PKapadia A(2024)"I would not install an app with this label"Proceedings of the Twentieth USENIX Conference on Usable Privacy and Security10.5555/3696899.3696921(413-432)Online publication date: 12-Aug-2024
https://dl.acm.org/doi/10.5555/3696899.3696921
Köseliören MAyhan B(2024)From the Oversight of Power to the Culture of Voluntary Surveillance With Digitalization OmnipticonAnalyzing Privacy and Security Difficulties in Social Media10.4018/979-8-3693-9491-5.ch007(143-160)Online publication date: 6-Dec-2024
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Index Terms

Leakiness and creepiness in app space: perceptions of privacy and mobile app use
1. Human-centered computing

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cover image ACM Conferences

CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2014

4206 pages

ISBN:9781450324731

DOI:10.1145/2556288

General Chairs:
Matt Jones
Swansea University, Wales, UK
,
Philippe Palanque
Université Paul Sabatier, France
,
Program Chairs:
Albrecht Schmidt
University of Stuttgart, Germany
,
Tovi Grossman
Autodesk Research, Canada

Copyright © 2014 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 26 April 2014

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CHI '14: CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2014

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CHI '14 Paper Acceptance Rate 465 of 2,043 submissions, 23%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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https://dl.acm.org/doi/10.5555/3698900.3699183
Balash DAli MKanich CAviv AKelley PKapadia A(2024)"I would not install an app with this label"Proceedings of the Twentieth USENIX Conference on Usable Privacy and Security10.5555/3696899.3696921(413-432)Online publication date: 12-Aug-2024
https://dl.acm.org/doi/10.5555/3696899.3696921
Köseliören MAyhan B(2024)From the Oversight of Power to the Culture of Voluntary Surveillance With Digitalization OmnipticonAnalyzing Privacy and Security Difficulties in Social Media10.4018/979-8-3693-9491-5.ch007(143-160)Online publication date: 6-Dec-2024
https://doi.org/10.4018/979-8-3693-9491-5.ch007
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