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E-government evolution in small municipalities in Pennsylvania in web 2.0 social environment: a poster

Published: 17 June 2013 Publication History

Abstract

In the poster proposal, we briefly describe the nature of ongoing doctoral dissertation research and describe why this project may be of particular interest to the conference attendees. This is a qualitative study designed to expand our current view of e-government in small municipalities in Pennsylvania (PA) and it is guided by a combination of sociotechnical theory and grounded theory approach. This research is aimed at discovering whether and/or how existing and emerging ICTs (including social media) facilitate citizen engagement in local government decision-making process.

References

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Anttiroiko, A. (2010). Innovation in Democratic E-governance: Benefitting from Web 2.0 Applications in the Public Sector. International Journal of Electronic Government Research (IJEGR), 6(2), 110--130.
[2]
Brown, M. M. (2001). The Benefits and Costs of Information Technology Innovations: An Empirical Assessment of a Local Government Agency. Public Performance and Management Review, 24(4), 351--366.
[3]
Carrizales, T. (2009). Critical factors in an electronic democracy: A study of municipal managers. Electronic Journal of e-Government, 6(1), 23--30.
[4]
Damodaran, L., Nicholls, J., Henney, A., et al. (2005). The Contribution of Sociotechnical Systems Thinking to the Effective Adoption of e-Government and the Enhancement of Democracy. Electronic Journal of e-Government, 3(1), 1--12. Retrieved April 22, 2013, from http://www.ejeg.com
[5]
Eggers, W. D. (2005). Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy. New York: Rowan & Littlefield Publishers.
[6]
Freeman, R., & Loo, P. (2009). Web 2.0 and E-government at the Municipal Level. In Proceedings of 5th International Conference on E-government (ICEG 2009), 19--20 October, 2009, Boston, MA. Reading, UK: Academic Publishing.
[7]
Glaser, B. G., & Strauss, A. L. (1967). The Discovery of Grounded Theory: Strategies for Qualitative Research. Chicago: Aldine Publishing.
[8]
Ho, A. T. K. (2002). Reinventing Local Governments and the E-Government Initiative. Public Administration Review, 62(4), 434--444.
[9]
Holzer, M., Melitski, J., Rho, S.-Y., & Schwester, R. (2005). Restoring Trust in Government: The Potential of Digital Citizen Participation. Washington, DC: IBM Endowment for the Business of Government.
[10]
Ihrke, D. M., & Proctor, R. (2003). The Influence of Administrative Leadership and Governing Board Behavior on Local Government Innovation. (pp. 161--178). In M. Harris & R. Kinney (Eds.). Innovation and Entrepreneurship in State and Local Governments. New York: Lexington Books.
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King, S., & Cotterill, S. (2007). Transformational government? The role of information technology in delivering citizen-centric local public services. Local Government Studies, 33(3), 333--354.
[12]
de Kool, D., & van Wamelen, J. (2008). Web 2.0: A New Basis for E-Government. In Information and Communication Technologies: From Theory to Applications, 2008, ICTTA 2008, 3rd International Conference on

Cited By

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  • (2019)Use of Social Media in Citizen-Centric Electronic Government ServicesCrowdsourcing10.4018/978-1-5225-8362-2.ch047(952-977)Online publication date: 2019
  • (2018)Does National Culture Have Any Impact on E-Government Usage?International Journal of Technology Diffusion10.4018/IJTD.20180701039:3(29-45)Online publication date: Jul-2018
  • (2017)Use of Social Media in Citizen-Centric Electronic Government ServicesInternational Journal of Electronic Government Research10.4018/IJEGR.201707010413:3(55-79)Online publication date: 1-Jul-2017
  • Show More Cited By

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          Published In

          cover image ACM Other conferences
          dg.o '13: Proceedings of the 14th Annual International Conference on Digital Government Research
          June 2013
          318 pages
          ISBN:9781450320573
          DOI:10.1145/2479724
          Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

          Sponsors

          • Université Laval: Université Laval
          • Elsevier
          • Digital Government Society of North America

          Publisher

          Association for Computing Machinery

          New York, NY, United States

          Publication History

          Published: 17 June 2013

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          Author Tags

          1. citizen engagement
          2. innovation in public administration
          3. local e-government
          4. small municipalities
          5. social media
          6. web 2.0

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          • Research-article

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          dg.o 2013
          Sponsor:
          • Université Laval

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          dg.o '13 Paper Acceptance Rate 28 of 37 submissions, 76%;
          Overall Acceptance Rate 150 of 271 submissions, 55%

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          Cited By

          View all
          • (2019)Use of Social Media in Citizen-Centric Electronic Government ServicesCrowdsourcing10.4018/978-1-5225-8362-2.ch047(952-977)Online publication date: 2019
          • (2018)Does National Culture Have Any Impact on E-Government Usage?International Journal of Technology Diffusion10.4018/IJTD.20180701039:3(29-45)Online publication date: Jul-2018
          • (2017)Use of Social Media in Citizen-Centric Electronic Government ServicesInternational Journal of Electronic Government Research10.4018/IJEGR.201707010413:3(55-79)Online publication date: 1-Jul-2017
          • (2017)Exploring the Role of Social Media in e-GovernmentProceedings of the 10th International Conference on Theory and Practice of Electronic Governance10.1145/3047273.3047374(97-106)Online publication date: 7-Mar-2017

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