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research-article

Community based emergency response

Authors:

Jaideep Vaidya,

Vijayalakshmi Atluri,

Nabil AdamAuthors Info & Claims

dg.o '13: Proceedings of the 14th Annual International Conference on Digital Government Research

Pages 82 - 91

https://doi.org/10.1145/2479724.2479739

Published: 17 June 2013 Publication History

Abstract

This paper explores the idea of government emergency response and disaster management through the lens of popular social media services. One of the traditional challenges to effective emergency response and disaster management is communication between the government and its constituents. As a consequence of this lack of communication, organization of work can often be difficult or allocated in an inefficient and/or ineffective manner. After reviewing case studies in which the use of social media provided positive outcomes for all parties involved during periods of disaster or a state of emergency, we propose a new system designed to "empower the victims" -- that is -- to mobilize citizen volunteers in assisting the government. This frees up government resources to handle more serious problems and speeds the recovery process. This system takes the form of three major components: a volunteer database, an incident reporting system, and structured incentives to reward volunteers for their time and service. Communication is done via social media channels such as Facebook and Twitter, and smartphones are used to perform a variety of tasks.

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Cited By

Chun SVaidya JAtluri VShafiq BAdam N(2019)Citizen-to-Citizen Resource Sharing in Emergency ResponseCrowdsourcing10.4018/978-1-5225-8362-2.ch029(578-605)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-8362-2.ch029
Lorenzi DChun SVaidya JShafiq BAtluri VAdam N(2019)PEERCrowdsourcing10.4018/978-1-5225-8362-2.ch027(541-559)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-8362-2.ch027
Chun SVaidya JAtluri VShafiq BAdam N(2018)Citizen-to-Citizen Resource Sharing in Emergency ResponseNew Approaches, Methods, and Tools in Urban E-Planning10.4018/978-1-5225-5999-3.ch005(130-164)Online publication date: 2018
https://doi.org/10.4018/978-1-5225-5999-3.ch005
Show More Cited By

Index Terms

Community based emergency response
1. Applied computing
  1. Computers in other domains
    1. Computing in government
  2. Enterprise computing
2. Information systems
  1. Information systems applications

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Published In

cover image ACM Other conferences

dg.o '13: Proceedings of the 14th Annual International Conference on Digital Government Research

June 2013

318 pages

ISBN:9781450320573

DOI:10.1145/2479724

Conference Chair:
Sehl Mellouli
Laval University, Canada
,
Program Chairs:
Luis F. Luna-Reyes
Universidad de las Americas, Puebla, Mexico
,
Jing Zhang
Clark University

Copyright © 2013 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Université Laval: Université Laval
Elsevier
Digital Government Society of North America

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 17 June 2013

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dg.o 2013

Sponsor:

Université Laval

dg.o 2013: 14th Annual International Conference on Digital Government Research

June 17 - 20, 2013

Quebec, Canada

Acceptance Rates

dg.o '13 Paper Acceptance Rate 28 of 37 submissions, 76%;

Overall Acceptance Rate 150 of 271 submissions, 55%

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Cited By

Chun SVaidya JAtluri VShafiq BAdam N(2019)Citizen-to-Citizen Resource Sharing in Emergency ResponseCrowdsourcing10.4018/978-1-5225-8362-2.ch029(578-605)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-8362-2.ch029
Lorenzi DChun SVaidya JShafiq BAtluri VAdam N(2019)PEERCrowdsourcing10.4018/978-1-5225-8362-2.ch027(541-559)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-8362-2.ch027
Chun SVaidya JAtluri VShafiq BAdam N(2018)Citizen-to-Citizen Resource Sharing in Emergency ResponseNew Approaches, Methods, and Tools in Urban E-Planning10.4018/978-1-5225-5999-3.ch005(130-164)Online publication date: 2018
https://doi.org/10.4018/978-1-5225-5999-3.ch005
Torres-Ruiz MLytras M(2016)Urban Computing and Smart Cities Applications for the Knowledge SocietyInternational Journal of Knowledge Society Research10.4018/IJKSR.20160101087:1(113-119)Online publication date: 1-Jan-2016
https://doi.org/10.4018/IJKSR.2016010108
Haimes PMedley SBrady DBaba T(2016)Exploring Community Attitudes Towards Sharing of Bushfire Information OnlineJournal of Disaster Research10.20965/jdr.2016.p055211:3(552-558)Online publication date: 1-Jun-2016
https://doi.org/10.20965/jdr.2016.p0552
Lorenzi DChun SVaidya JShafiq BAtluri VAdam N(2015)PEERInternational Journal of E-Planning Research10.4018/IJEPR.20150701024:3(29-46)Online publication date: 1-Jul-2015
https://dl.acm.org/doi/10.4018/IJEPR.2015070102
Klinsompus PNupairoj N(2015)Critical message scheduling for disaster response and recovery phases2015 International Conference on Information and Communication Technology Convergence (ICTC)10.1109/ICTC.2015.7354496(65-70)Online publication date: Oct-2015
https://doi.org/10.1109/ICTC.2015.7354496
Vatanasuk NChomputawat AChomputawat SChatwiriya W(2015)Mobile Crime Incident Reporting System using UX dimensions guideline2015 Asian Conference on Defence Technology (ACDT)10.1109/ACDT.2015.7111609(187-192)Online publication date: Apr-2015
https://doi.org/10.1109/ACDT.2015.7111609

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