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Using design thinking to empower ethnic minority immigrant youth in their roles as technology and information mediaries

Published: 27 April 2013 Publication History

Abstract

In the USA, almost one in nine people are foreign born. Further, children of immigrants and refugees accounted for the largest segment growth rate, between 1990 and 2008, in the USA for children who are younger than eight years of age. While diversity brings incredible richness, it also brings responsibility for helping immigrants participate fully in American life and culture versus isolating themselves within ethnic communities. We propose an experimental multi-disciplinary framework that uses design thinking combined with perspectives from computer science, information science, and information behavior. Our approach seeks to deeply understand how ethnic minority youth serve as information and technology mediaries within their social networks, and blends these perspectives into a community-based, multi-day workshop format called "teen design days."

References

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Becker, S., Crandall, M. D., Fisher, K. E., Kinney, B., Landry, C., and Rocha, A. Opportunity for all: How the American Public Benefits from Internet Access at U.S. Libraries. (IMLS-2010-RES-01). Institute of Museum and Library Services, Washington, DC, USA, 2010. http://tascha.uw.edu
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2. Brown, T. Design thinking. Harvard Business Review 86, 6 (2008), 8--92.
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3. Burke, S. K. Public library resources used by immigrant households. Public Libraries 47, 4 (2008), 32--41.
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4. Census of the USA. (2010). http://www.census.gov/2010census/
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5. Fisher, K. E., Landry, C. F., and Naumer, C. M. Social spaces, casual interactions, meaningful exchanges: An information ground typology based on the college student experience. In Information Seeking in Context VI (ISIC). Sydney, Australia, July 2006 (2007). (Information Research: http://informationr.net/ir/)
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6. Gaver, B. Dunne, T., and Pacenti, E. Design: Cultural probes. Interactions 6, 1 (1999), 21--29. DOI=10.1145/291224.291235 http://doi.acm.org/10.1145/291224.291235
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7. Graham, C., et al. How probes work. In Proceedings of the 2007 conference of the computer-human interaction special interest group (CHISIG) of Australia on Computer-human interaction: design: activities, artifacts and environments (2007), 29--37. ACM, Adelaide, Australia.
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8. Meyers, E. M., Fisher, K. E., and Marcoux, E. Studying the everyday information behavior of tweens: Notes from the field. Library & Information Science Research 29, 3 (2007), 310--331.

Cited By

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  • (2016)Working with Teenagers in HCI Research: A Reflection on Techniques Used in the Taking on the Teenagers ProjectPerspectives on HCI Research with Teenagers10.1007/978-3-319-33450-9_10(237-267)Online publication date: 4-Aug-2016

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        cover image ACM Conferences
        CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems
        April 2013
        3360 pages
        ISBN:9781450319522
        DOI:10.1145/2468356
        Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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        New York, NY, United States

        Publication History

        Published: 27 April 2013

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        Author Tags

        1. civic engagement
        2. cultural probes.
        3. design thinking
        4. immigrants
        5. libraries
        6. mediaries
        7. mixed-methods
        8. mobiles
        9. qualitative methods
        10. survey
        11. teen design days
        12. youth

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        CHI EA '13 Paper Acceptance Rate 630 of 1,963 submissions, 32%;
        Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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        • (2016)Working with Teenagers in HCI Research: A Reflection on Techniques Used in the Taking on the Teenagers ProjectPerspectives on HCI Research with Teenagers10.1007/978-3-319-33450-9_10(237-267)Online publication date: 4-Aug-2016

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