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Participatory usability: supporting proactive users

Authors:

David M. Nichols,

Michael B. TwidaleAuthors Info & Claims

CHINZ '03: Proceedings of the 4th Annual Conference of the ACM Special Interest Group on Computer-Human Interaction

Pages 63 - 68

https://doi.org/10.1145/2331829.2331841

Published: 03 July 2003 Publication History

Abstract

After software has been released the opportunities for users to influence development can often be limited. In this paper we review the research on post-deployment usability and make explicit its connections to open source software development. We describe issues involved in the design of end-user reporting tools with reference to the Safari web browser and a digital library prototype.

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Cited By

Specht LScheible RBoeker MFarin-Glattacker EKampel NSchmölz MSchöpf-Lazzarino ASchulz SSchlett CThomczyk FVoigt-Radloff SWegner CWollmann KMaun A(2024)Acceptance and usability of an independent, non-commercial search engine for medical information: a cross-sectional questionnaire study and user-behavior tracking (Preprint)JMIR Human Factors10.2196/56941Online publication date: 31-Jan-2024
https://doi.org/10.2196/56941
Twidale MNichols DLueg C(2021)Everyone everywhereJournal of the Association for Information Science and Technology10.1002/asi.2446572:10(1272-1284)Online publication date: 17-Sep-2021
https://dl.acm.org/doi/10.1002/asi.24465
Yusop NGrundy JSchneider JVasa R(2018)Preliminary Evaluation of a Guided Usability Defect Report Form2018 25th Australasian Software Engineering Conference (ASWEC)10.1109/ASWEC.2018.00019(81-90)Online publication date: Nov-2018
https://doi.org/10.1109/ASWEC.2018.00019
Show More Cited By

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CHINZ '03: Proceedings of the 4th Annual Conference of the ACM Special Interest Group on Computer-Human Interaction

July 2003

137 pages

ISBN:047309553X

DOI:10.1145/2331829

Copyright © 2003 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 03 July 2003

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Overall Acceptance Rate 8 of 23 submissions, 35%

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Cited By

Specht LScheible RBoeker MFarin-Glattacker EKampel NSchmölz MSchöpf-Lazzarino ASchulz SSchlett CThomczyk FVoigt-Radloff SWegner CWollmann KMaun A(2024)Acceptance and usability of an independent, non-commercial search engine for medical information: a cross-sectional questionnaire study and user-behavior tracking (Preprint)JMIR Human Factors10.2196/56941Online publication date: 31-Jan-2024
https://doi.org/10.2196/56941
Twidale MNichols DLueg C(2021)Everyone everywhereJournal of the Association for Information Science and Technology10.1002/asi.2446572:10(1272-1284)Online publication date: 17-Sep-2021
https://dl.acm.org/doi/10.1002/asi.24465
Yusop NGrundy JSchneider JVasa R(2018)Preliminary Evaluation of a Guided Usability Defect Report Form2018 25th Australasian Software Engineering Conference (ASWEC)10.1109/ASWEC.2018.00019(81-90)Online publication date: Nov-2018
https://doi.org/10.1109/ASWEC.2018.00019
Tajima KNakamura SBrereton M(2017)WePatchProceedings of the 29th Australian Conference on Computer-Human Interaction10.1145/3152771.3156155(448-451)Online publication date: 28-Nov-2017
https://dl.acm.org/doi/10.1145/3152771.3156155
Iivari N(2016)Coordinating, Contributing, Contesting, Representing: HCI Specialists Surviving Distributed DesignCOOP 2016: Proceedings of the 12th International Conference on the Design of Cooperative Systems, 23-27 May 2016, Trento, Italy10.1007/978-3-319-33464-6_13(207-223)Online publication date: 8-Sep-2016
https://doi.org/10.1007/978-3-319-33464-6_13
Yusop N(2015)Understanding Usability Defect Reporting in Software Defect RepositoriesProceedings of the ASWEC 2015 24th Australasian Software Engineering Conference10.1145/2811681.2817757(134-137)Online publication date: 28-Sep-2015
https://dl.acm.org/doi/10.1145/2811681.2817757
Yusop NGrundy JVasa R(2015)Reporting Usability DefectsProceedings of the ASWEC 2015 24th Australasian Software Engineering Conference10.1145/2811681.2811689(38-43)Online publication date: 28-Sep-2015
https://dl.acm.org/doi/10.1145/2811681.2811689
Elling SLentz LJong M(2012)Users’ Abilities to Review Web Site PagesJournal of Business and Technical Communication10.1177/105065191142992026:2(171-201)Online publication date: 11-Jan-2012
https://doi.org/10.1177/1050651911429920
Akers DJeffries RSimpson MWinograd T(2012)Backtracking Events as Indicators of Usability Problems in Creation-Oriented ApplicationsACM Transactions on Computer-Human Interaction10.1145/2240156.224016419:2(1-40)Online publication date: 1-Jul-2012
https://dl.acm.org/doi/10.1145/2240156.2240164
Zhao LDeek FMcHugh J(2011)Strategies for Improving Open Source Software UsabilityMulti-Disciplinary Advancement in Open Source Software and Processes10.4018/978-1-60960-513-1.ch013(218-232)Online publication date: 2011
https://doi.org/10.4018/978-1-60960-513-1.ch013
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