research-article

Smart cities and service integration initiatives in North American cities: a status report

Authors:

Armando Aldama-Nalda,

Shawn WalkerAuthors Info & Claims

dg.o '12: Proceedings of the 13th Annual International Conference on Digital Government Research

Pages 289 - 290

https://doi.org/10.1145/2307729.2307789

Published: 04 June 2012 Publication History

Get Access

Abstract

E-government initiatives have been stepping forward in governments of all levels around the world. One of the most important strategies that are being carried is that of providing citizens with a single entry point for services that involve different government entities. The Smart Cities and Service Integration project (hereafter, SmartCities) aims to establish a framework for smart city service integration that would assist in the management of large scale projects related to the integration of services across governments. By using comparative case studies of six cities (New York City, Philadelphia, Seattle, Quebec City, Mexico City, Macao, and Shanghai), the project aims to develop a theoretical framework to guide smart cities service integration. This poster summarizes some of the most important results of the interviewing process. These results correspond to the analysis of four cities in North America: Philadelphia, Quebec City, Seattle and Mexico City. The research project is funded by the Social Sciences and Humanities Research Council of Canada.

References

[1]

Giffinger, R., & Gudrun, H. (2010). Smart cities ranking: An effective instrument for the positioning of cities? ACE: Architecture, City and Environment, 4(12), 7--25.

Crossref

Google Scholar

[2]

Harrison, C., Eckman, B., Hamilton, R., Hartswick, P., Kalagnanam, J., Paraszczak, J., & Williams, P. (2010). Foundations for Smarter Cities. IBM Journal of Research and Development, 54(4). 1--16.

Digital Library

Google Scholar

[3]

Hollands, R. G. (2008). Will the real smart city please stand up? City, 12(3), 303--320.

Crossref

Google Scholar

[4]

Washburn, D., Sindhu, U., Balaouras, S., Dines, R. A., Hayes, N. M., & Nelson, L. E. (2010). Helping CIOs Understand "Smart City" Initiatives: Defining the Smart City, Its Drivers, and the Role of the CIO. Forrester Research, Inc.

Google Scholar

Cited By

View all

Choi SMoon M(2023)Disruptive technologies and future societies: Perspectives and forecasts based on Q-methodologyFutures10.1016/j.futures.2022.103059145(103059)Online publication date: Jan-2023
https://doi.org/10.1016/j.futures.2022.103059
Ablyazov TBaizakov N(2022)Theory and Practice of Territories Spatial Development Based on the Smart City ConceptDigital Transformation and the World Economy10.1007/978-3-030-89832-8_9(161-179)Online publication date: 24-Jan-2022
https://doi.org/10.1007/978-3-030-89832-8_9
Oh JSeo M(2021)Measuring Citizens-Centric Smart City: Development and Validation of Ex-Post Evaluation FrameworkSustainability10.3390/su13201149713:20(11497)Online publication date: 18-Oct-2021
https://doi.org/10.3390/su132011497
Show More Cited By

Index Terms

Smart cities and service integration initiatives in North American cities: a status report
1. Information systems
  1. Information systems applications

Recommendations

Smart cities and smart governments: using information technologies to address urban challenges
dg.o '13: Proceedings of the 14th Annual International Conference on Digital Government Research

Many cities are focused on becoming "smarter". They are exploring the power of information and communication technologies (ICTs) to become more efficient, effective, transparent, accountable and sustainable. However, there has not been a systematic ...
Smart cities and service integration
dg.o '11: Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times

E-government advancements have not fully resolved the challenge of providing citizens with a single entry point for services that involve different government entities. The Smart Cities and Service Integration project (hereafter, SmartCities) aims to ...
A Taxonomy of Smart Cities Initiatives
ICEGOV '19: Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance

Governments are required by the increasing urbanisation to provide new and innovative services. Information and Communication Technologies have emerged as key drivers in the redefinition of the city mechanism and its relationship with citizens. In the ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

dg.o '12: Proceedings of the 13th Annual International Conference on Digital Government Research

June 2012

324 pages

ISBN:9781450314039

DOI:10.1145/2307729

Conference Chair:
John Bertot
University of Maryland
,
Program Chairs:
Luis Felipe Luna-Reyes
Universidad de las Americas, Puebla
,
Sehl Mellouli
Laval University

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 04 June 2012

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

dg.o '12

Sponsor:

iSchool
iPAC

dg.o '12: 13th Annual International Conference on Digital Government Research

June 4 - 7, 2012

Maryland, College Park, USA

Acceptance Rates

Overall Acceptance Rate 150 of 271 submissions, 55%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

15
Total Citations
View Citations
640
Total Downloads

Downloads (Last 12 months)11
Downloads (Last 6 weeks)1

Reflects downloads up to 12 Dec 2024

Other Metrics

View Author Metrics

Citations

Cited By

View all

Choi SMoon M(2023)Disruptive technologies and future societies: Perspectives and forecasts based on Q-methodologyFutures10.1016/j.futures.2022.103059145(103059)Online publication date: Jan-2023
https://doi.org/10.1016/j.futures.2022.103059
Ablyazov TBaizakov N(2022)Theory and Practice of Territories Spatial Development Based on the Smart City ConceptDigital Transformation and the World Economy10.1007/978-3-030-89832-8_9(161-179)Online publication date: 24-Jan-2022
https://doi.org/10.1007/978-3-030-89832-8_9
Oh JSeo M(2021)Measuring Citizens-Centric Smart City: Development and Validation of Ex-Post Evaluation FrameworkSustainability10.3390/su13201149713:20(11497)Online publication date: 18-Oct-2021
https://doi.org/10.3390/su132011497
Kumar AKumari M(2021)Multidisciplinary Real-Time Model for Smart City Using Internet of ThingsProceedings of International Conference on Communication and Artificial Intelligence10.1007/978-981-33-6546-9_15(145-152)Online publication date: 11-May-2021
https://doi.org/10.1007/978-981-33-6546-9_15
Velsberg OWestergren UJonsson K(2020)Exploring smartness in public sector innovation - creating smart public services with the Internet of ThingsEuropean Journal of Information Systems10.1080/0960085X.2020.176127229:4(350-368)Online publication date: 13-May-2020
https://doi.org/10.1080/0960085X.2020.1761272
Lin SLiang XZhang BXing FPeng G(2020)Investigating Users Attitudes and Perceptions Towards the Usage of Smart City AppsDistributed, Ambient and Pervasive Interactions10.1007/978-3-030-50344-4_30(415-430)Online publication date: 10-Jul-2020
https://doi.org/10.1007/978-3-030-50344-4_30
Charalabidis YTheocharopoulou C(2019)A Participative Method for Prioritizing Smart City Interventions in Medium-Sized MunicipalitiesInternational Journal of Public Administration in the Digital Age10.4018/IJPADA.20190101036:1(41-63)Online publication date: 1-Jan-2019
https://doi.org/10.4018/IJPADA.2019010103
del Mar Gálvez-Rodríhuez MHaro-de-Rosario ACaba-Pérez M(2019)A Comparative View of Citizen Engagement in Social Media of Local Governments From North American CountriesCivic Engagement and Politics10.4018/978-1-5225-7669-3.ch003(40-57)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-7669-3.ch003
del Mar Gálvez-Rodríhuez MHaro-de-Rosario ACaba-Pérez M(2017)A Comparative View of Citizen Engagement in Social Media of Local Governments from North American CountriesHandbook of Research on Citizen Engagement and Public Participation in the Era of New Media10.4018/978-1-5225-1081-9.ch009(139-156)Online publication date: 2017
https://doi.org/10.4018/978-1-5225-1081-9.ch009
Thomas VWang DMullagh LDunn N(2016)Where’s Wally? In Search of Citizen Perspectives on the Smart CitySustainability10.3390/su80302078:3(207)Online publication date: 26-Feb-2016
https://doi.org/10.3390/su8030207
Show More Cited By

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Cited By

Index Terms

Recommendations

Smart cities and smart governments: using information technologies to address urban challenges

Smart cities and service integration

A Taxonomy of Smart Cities Initiatives