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Understanding tablet use: a multi-method exploration

Published: 21 September 2012 Publication History

Abstract

Tablet ownership has grown rapidly over the last year. While market research surveys have helped us understand the demographics of tablet ownership and provided early insights into usage, there is little comprehensive research available. This paper describes a multi-method research effort that employed written and video diaries, in-home interviews, and contextual inquiry observations to learn about tablet use across three locations in the US. Our research provides an in-depth picture of frequent tablet activities (e.g., checking emails, playing games, social networking), locations of use (e.g., couch, bed, table), and contextual factors (e.g., watching TV, eating, cooking). It also contributes an understanding of why and how people choose to use tablets. Popular activities for tablet use, such as media consumption, shopping, cooking, and productivity are also explored. The findings from our research provide design implications and opportunities for enriching the tablet experience, and agendas for future research.

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    cover image ACM Conferences
    MobileHCI '12: Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services
    September 2012
    468 pages
    ISBN:9781450311052
    DOI:10.1145/2371574
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 21 September 2012

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    Author Tags

    1. contextual inquiry
    2. diary study
    3. field interviews
    4. mobile devices
    5. tablet
    6. user requirements
    7. video diary

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    • (2021)Correlation between the Ability to Manipulate a Touchscreen Device and Hand Strength and Manual Dexterity among Community-Living Older IndividualsInternational Journal of Environmental Research and Public Health10.3390/ijerph1817940818:17(9408)Online publication date: 6-Sep-2021
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