extended-abstract

Can users live with overconfident or unconfident systems?: a comparison of artificial subtle expressions with human-like expression

Authors:

Mikio NakanoAuthors Info & Claims

CHI EA '12: CHI '12 Extended Abstracts on Human Factors in Computing Systems

Pages 1595 - 1600

https://doi.org/10.1145/2212776.2223678

Published: 05 May 2012 Publication History

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Abstract

We assume that expressing the levels of confidence using human-like expressions will cause users to have a poorer impression of a system than if artificial subtle expressions (ASEs) were used when the quality of the presented information does not match the expressed level of confidence. We confirmed that this assumption was correct by conducting a psychological experiment.

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Khota ACooper EYan Y(2024)Synthesis of Non-Linguistic Utterances for Sound Design Support Using a Genetic AlgorithmApplied Sciences10.3390/app1411457214:11(4572)Online publication date: 26-May-2024
https://doi.org/10.3390/app14114572
Li XXu Z(2024)The Impact of Auditory Warning Types and Emergency Obstacle Avoidance Takeover Scenarios on Takeover BehaviorProceedings of the 26th International Conference on Multimodal Interaction10.1145/3678957.3686252(134-143)Online publication date: 4-Nov-2024
https://dl.acm.org/doi/10.1145/3678957.3686252
Komatsu TKobayashi KYamada SFunakoshi KNakano MMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Response Times when Interpreting Artificial Subtle Expressions are Shorter than with Human-like Speech SoundsProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025649(3501-3505)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3025649
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Index Terms

Can users live with overconfident or unconfident systems?: a comparison of artificial subtle expressions with human-like expression
1. Applied computing
  1. Law, social and behavioral sciences
2. Human-centered computing
  1. Human computer interaction (HCI)

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Information

Published In

CHI EA '12: CHI '12 Extended Abstracts on Human Factors in Computing Systems

May 2012

2864 pages

ISBN:9781450310161

DOI:10.1145/2212776

General Chair:
Joseph A. Konstan
University of Minnesota
,
Program Chairs:
Ed H. Chi
Google
,
Kristina Höök
Mobile Life at KTH

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 05 May 2012

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Extended-abstract

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CHI '12

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SIGCHI

CHI '12: CHI Conference on Human Factors in Computing Systems

May 5 - 10, 2012

Texas, Austin, USA

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

View all

Khota ACooper EYan Y(2024)Synthesis of Non-Linguistic Utterances for Sound Design Support Using a Genetic AlgorithmApplied Sciences10.3390/app1411457214:11(4572)Online publication date: 26-May-2024
https://doi.org/10.3390/app14114572
Li XXu Z(2024)The Impact of Auditory Warning Types and Emergency Obstacle Avoidance Takeover Scenarios on Takeover BehaviorProceedings of the 26th International Conference on Multimodal Interaction10.1145/3678957.3686252(134-143)Online publication date: 4-Nov-2024
https://dl.acm.org/doi/10.1145/3678957.3686252
Komatsu TKobayashi KYamada SFunakoshi KNakano MMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Response Times when Interpreting Artificial Subtle Expressions are Shorter than with Human-like Speech SoundsProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025649(3501-3505)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3025649
Read RBelpaeme T(2015)People Interpret Robotic Non-linguistic Utterances CategoricallyInternational Journal of Social Robotics10.1007/s12369-015-0304-08:1(31-50)Online publication date: 14-Oct-2015
https://doi.org/10.1007/s12369-015-0304-0

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