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Wiki-based community collaboration in organizations

Authors:

Mustafa Abusalah,

Linda AskenäsAuthors Info & Claims

C&T '11: Proceedings of the 5th International Conference on Communities and Technologies

Pages 79 - 87

https://doi.org/10.1145/2103354.2103366

Published: 29 June 2011 Publication History

Abstract

Social media technologies are increasingly used within organizational settings. Particularly, organizations continue to adopt and use wikis for enabling collaboration among their professional communities of practice. At this respect, the current paper reports results from an interpretive case study focusing on the use of a wiki for knowledge collaboration and sharing at a large multinational organization. It examines how the wiki is used by members of several professional communities of practice through interviews, observations, field studies, and documents. It concludes by showing that the openness of the wiki has a dual impact on wiki collaboration and also discusses how the wiki might serve as both an enabler and inhibitor for community and knowledge collaboration.

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Cited By

Bronson GHsu JWang Z(2017)Effective Knowledge Management Using WikisInternational Journal of Knowledge-Based Organizations10.4018/IJKBO.20171001037:4(32-49)Online publication date: 1-Oct-2017
https://dl.acm.org/doi/10.4018/IJKBO.2017100103
Wang XZheng XZhang XZeng KWang F(2017)Analysis of Cyber Interactive Behaviors Using Artificial Community and Computational ExperimentsIEEE Transactions on Systems, Man, and Cybernetics: Systems10.1109/TSMC.2016.261513047:6(995-1006)Online publication date: Jun-2017
https://doi.org/10.1109/TSMC.2016.2615130
Wahi AMisra RShakeel M(2016)Why should Indian businesses transition to Enterprise 2.0?info10.1108/info-05-2015-003118:1(31-55)Online publication date: 11-Jan-2016
https://doi.org/10.1108/info-05-2015-0031
Show More Cited By

Index Terms

Wiki-based community collaboration in organizations

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cover image ACM Other conferences

C&T '11: Proceedings of the 5th International Conference on Communities and Technologies

June 2011

193 pages

ISBN:9781450308243

DOI:10.1145/2103354

Conference Chair:
Marcus Foth
Queensland University of Technology
,
Program Chairs:
Jesper Kjeldskov
Aalborg University, Denmark
,
Jeni Paay
Aalborg University, Denmark

Copyright © 2011 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

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Published: 29 June 2011

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C&T '11: Communities and Technologies

June 29 - July 2, 2011

Brisbane, Australia

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Cited By

Bronson GHsu JWang Z(2017)Effective Knowledge Management Using WikisInternational Journal of Knowledge-Based Organizations10.4018/IJKBO.20171001037:4(32-49)Online publication date: 1-Oct-2017
https://dl.acm.org/doi/10.4018/IJKBO.2017100103
Wang XZheng XZhang XZeng KWang F(2017)Analysis of Cyber Interactive Behaviors Using Artificial Community and Computational ExperimentsIEEE Transactions on Systems, Man, and Cybernetics: Systems10.1109/TSMC.2016.261513047:6(995-1006)Online publication date: Jun-2017
https://doi.org/10.1109/TSMC.2016.2615130
Wahi AMisra RShakeel M(2016)Why should Indian businesses transition to Enterprise 2.0?info10.1108/info-05-2015-003118:1(31-55)Online publication date: 11-Jan-2016
https://doi.org/10.1108/info-05-2015-0031
Bolisani EScarso E(2016)Factors affecting the use of wiki to manage knowledge in a small companyJournal of Knowledge Management10.1108/JKM-05-2015-020520:3(423-443)Online publication date: 9-May-2016
https://doi.org/10.1108/JKM-05-2015-0205
Wang XWakkary RNeustaedter CDesjardins AAvram GDe Cindio FPipek V(2015)Information sharing, scheduling, and awareness in community gardening collaborationProceedings of the 7th International Conference on Communities and Technologies10.1145/2768545.2768556(79-88)Online publication date: 27-Jun-2015
https://dl.acm.org/doi/10.1145/2768545.2768556
Liang X(2015)The Changing Impact of Geographic DistanceProceedings of the 2015 48th Hawaii International Conference on System Sciences10.1109/HICSS.2015.92(722-731)Online publication date: 5-Jan-2015
https://dl.acm.org/doi/10.1109/HICSS.2015.92
James Baxter GM. Connolly T(2014)Implementing Web 2.0 tools in organisations: feasibility of a systematic approachThe Learning Organization10.1108/TLO-11-2012-006921:1(6-25)Online publication date: 7-Jan-2014
https://doi.org/10.1108/TLO-11-2012-0069
James Baxter G(2014)Implementing Web 2.0 tools in organisationsThe Learning Organization10.1108/TLO-08-2013-004221:1(2-5)Online publication date: 7-Jan-2014
https://doi.org/10.1108/TLO-08-2013-0042
Razmerita LKirchner KNabeth T(2014)Social Media in Organizations: Leveraging Personal and Collective Knowledge ProcessesJournal of Organizational Computing and Electronic Commerce10.1080/10919392.2014.86650424:1(74-93)Online publication date: 14-Jan-2014
https://doi.org/10.1080/10919392.2014.866504
Hess JRandall DPipek VWulf V(2013)Involving users in the wild-Participatory product development in and with online communitiesInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2013.01.00371:5(570-589)Online publication date: 1-May-2013
https://dl.acm.org/doi/10.1016/j.ijhcs.2013.01.003
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