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Creative conflict resolution in realtime collaborative editing systems

Authors:

Chengzheng Sun,

Haifeng ShenAuthors Info & Claims

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

Pages 1411 - 1420

https://doi.org/10.1145/2145204.2145413

Published: 11 February 2012 Publication History

Abstract

Conflict is common in collaboration, and may have both negative and positive effects on collaborative work. Past research has focused on controlling negative aspects of conflict by preventing, eliminating or isolating conflicts, but done little on exploring positive aspects of conflict. In this paper, we contribute a novel creative conflict resolution (CCR) approach to address these issues in real-time collaborative editing systems. In addition to maintaining consistency, the CCR approach is able to create new results from conflicts, generate alternative solutions based on collective effects of conflict operations, and support users to choose suitable conflict solutions and conflict resolution policies according to their needs. The CCR approach provides not only a new way of resolving conflicts in real-time collaborative editing systems, but also a framework for supporting a range of existing conflict resolution strategies. Techniques and user interface issues related to the CCR approach and a prototype implementation are discussed in this paper.

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Cited By

Sun CSun DNg ACai WCho B(2020)Real Differences between OT and CRDT under a General Transformation Framework for Consistency Maintenance in Co-EditorsProceedings of the ACM on Human-Computer Interaction10.1145/33751864:GROUP(1-26)Online publication date: 4-Jan-2020
https://dl.acm.org/doi/10.1145/3375186
Park JPark YOh ABaudisch PSchmidt AWilson A(2018)Non-Linear Editing of Text-Based ScreencastsProceedings of the 31st Annual ACM Symposium on User Interface Software and Technology10.1145/3242587.3242654(403-410)Online publication date: 11-Oct-2018
https://dl.acm.org/doi/10.1145/3242587.3242654
Wu YHe FHan S(2017)Collaborative CAD Synchronization Based on a Symmetric and Consistent Modeling ProcedureSymmetry10.3390/sym90400599:4(59)Online publication date: 23-Apr-2017
https://doi.org/10.3390/sym9040059
Show More Cited By

Index Terms

Creative conflict resolution in realtime collaborative editing systems
1. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

cover image ACM Conferences

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

February 2012

1460 pages

ISBN:9781450310864

DOI:10.1145/2145204

General Chairs:
Steven Poltrock
Boeing Research & Technology
,
Carla Simone
University of Milano-Biccoca
,
Program Chairs:
Jonathan Grudin
Microsoft Research
,
Gloria Mark
University of California, Irvine
,
John Riedl
University of Minnesota

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

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Published: 11 February 2012

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CSCW '12: Computer Supported Cooperative Work

February 11 - 15, 2012

Washington, Seattle, USA

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CSCW '12 Paper Acceptance Rate 164 of 415 submissions, 40%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

Sun CSun DNg ACai WCho B(2020)Real Differences between OT and CRDT under a General Transformation Framework for Consistency Maintenance in Co-EditorsProceedings of the ACM on Human-Computer Interaction10.1145/33751864:GROUP(1-26)Online publication date: 4-Jan-2020
https://dl.acm.org/doi/10.1145/3375186
Park JPark YOh ABaudisch PSchmidt AWilson A(2018)Non-Linear Editing of Text-Based ScreencastsProceedings of the 31st Annual ACM Symposium on User Interface Software and Technology10.1145/3242587.3242654(403-410)Online publication date: 11-Oct-2018
https://dl.acm.org/doi/10.1145/3242587.3242654
Wu YHe FHan S(2017)Collaborative CAD Synchronization Based on a Symmetric and Consistent Modeling ProcedureSymmetry10.3390/sym90400599:4(59)Online publication date: 23-Apr-2017
https://doi.org/10.3390/sym9040059
Yu MCai HMa XJiang L(2016)Symmetry-Based Conflict Detection and Resolution Method towards Web3D-based Collaborative DesignSymmetry10.3390/sym80500358:5(35)Online publication date: 11-May-2016
https://doi.org/10.3390/sym8050035
Cheng YHe FWu YZhang D(2016)Meta-operation conflict resolution for human---human interaction in collaborative feature-based CAD systemsCluster Computing10.1007/s10586-016-0538-019:1(237-253)Online publication date: 1-Mar-2016
https://dl.acm.org/doi/10.1007/s10586-016-0538-0
Klein JBotev JRothkugel S(2016)Layered Consistency Management for Advanced Collaborative Compound Document AuthoringCollaborative Computing: Networking, Applications, and Worksharing10.1007/978-3-319-28910-6_25(281-288)Online publication date: 29-Jan-2016
https://doi.org/10.1007/978-3-319-28910-6_25
Cai HJi XBu F(2015)Research of consistency maintenance mechanism in real-time collaborative multi-view business modelingJournal of Shanghai Jiaotong University (Science)10.1007/s12204-015-1593-z20:1(86-92)Online publication date: 29-Jan-2015
https://doi.org/10.1007/s12204-015-1593-z
Kristoffersen S(2015)Co-operative Production Planning: Dynamic Documents in ManufacturingAdvances in Production Management Systems: Innovative Production Management Towards Sustainable Growth10.1007/978-3-319-22756-6_11(85-92)Online publication date: 18-Aug-2015
https://doi.org/10.1007/978-3-319-22756-6_11
Liping Gao Shanshan Wang Shuxian Guo Qingkui Chen Yuben Zhang Tun Lu (2013)Solving two special dependency conflicts in real-time collaborative design systemsProceedings of the 2013 IEEE 17th International Conference on Computer Supported Cooperative Work in Design (CSCWD)10.1109/CSCWD.2013.6580932(11-16)Online publication date: Jun-2013
https://doi.org/10.1109/CSCWD.2013.6580932
Agustina Sun CXu DPoltrock SSimone CGrudin JMark GRiedl J(2012)Operational transformation for dependency conflict resolution in real-time collaborative 3D design systemsProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145412(1401-1410)Online publication date: 11-Feb-2012
https://dl.acm.org/doi/10.1145/2145204.2145412

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