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Bon voyage: social travel planning in the enterprise

Authors:

Netta Aizenbud-Reshef,

Shiri Kremer-DavidsonAuthors Info & Claims

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

Pages 819 - 828

https://doi.org/10.1145/2145204.2145326

Published: 11 February 2012 Publication History

Abstract

A proliferation of travel-related web sites enable people to share their travel plans, review hotels, offer advice, and more. In this paper we study social travel planning in the enterprise. While business travelers and leisure travelers have different preferences and needs, employees may benefit from sharing information and travel plans within the enterprise. We present a study collecting the requirements for social travel from employees, detail the design principles of a social travel application in the enterprise, and present Voyage, the outcome. We evaluated Voyage based on qualitative and quantitative data and discuss the results using four perspectives: collaborative activities, social information impact, usage patterns, and sharing behavior. Employees expressed their growing satisfaction from the social information contributed by fellow employees. Moreover, we observed that Voyage shortens the reservation time, thus saving costs for the enterprise.

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Cited By

Ojala JFedosov AOlsson TVäänänen KLangheinrich M(2024)“Shared Online, Made People Envious, Felt Good”International Journal of Social Media and Online Communities10.4018/IJSMOC.34158716:1(1-19)Online publication date: 26-Mar-2024
https://doi.org/10.4018/IJSMOC.341587
Li JCao YMa SLim EWinslett MSanderson MFu ASun JCulpepper SLo EHo JDonato DAgrawal RZheng YCastillo CSun ATseng VLi C(2017)Relaxing Graph Pattern Matching With ExplanationsProceedings of the 2017 ACM on Conference on Information and Knowledge Management10.1145/3132847.3132992(1677-1686)Online publication date: 6-Nov-2017
https://dl.acm.org/doi/10.1145/3132847.3132992
Shiga SJoho HBlanco RTrippas JSanderson MKando NSakai TJoho HLi Hde Vries AWhite R(2017)Modelling Information Needs in Collaborative Search ConversationsProceedings of the 40th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3077136.3080787(715-724)Online publication date: 7-Aug-2017
https://dl.acm.org/doi/10.1145/3077136.3080787
Show More Cited By

Index Terms

Bon voyage: social travel planning in the enterprise
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
2. Social and professional topics
  1. Professional topics
    1. Computing and business
      1. Computer supported cooperative work

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Information

Published In

cover image ACM Conferences

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

February 2012

1460 pages

ISBN:9781450310864

DOI:10.1145/2145204

General Chairs:
Steven Poltrock
Boeing Research & Technology
,
Carla Simone
University of Milano-Biccoca
,
Program Chairs:
Jonathan Grudin
Microsoft Research
,
Gloria Mark
University of California, Irvine
,
John Riedl
University of Minnesota

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 11 February 2012

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CSCW '12

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SIGCHI

CSCW '12: Computer Supported Cooperative Work

February 11 - 15, 2012

Washington, Seattle, USA

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CSCW '12 Paper Acceptance Rate 164 of 415 submissions, 40%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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CSCW '25

Sponsor:
sigchi

Computer-Supported Cooperative Work and Social Computing

October 18 - 22, 2025

Bergen , Norway

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Cited By

Ojala JFedosov AOlsson TVäänänen KLangheinrich M(2024)“Shared Online, Made People Envious, Felt Good”International Journal of Social Media and Online Communities10.4018/IJSMOC.34158716:1(1-19)Online publication date: 26-Mar-2024
https://doi.org/10.4018/IJSMOC.341587
Li JCao YMa SLim EWinslett MSanderson MFu ASun JCulpepper SLo EHo JDonato DAgrawal RZheng YCastillo CSun ATseng VLi C(2017)Relaxing Graph Pattern Matching With ExplanationsProceedings of the 2017 ACM on Conference on Information and Knowledge Management10.1145/3132847.3132992(1677-1686)Online publication date: 6-Nov-2017
https://dl.acm.org/doi/10.1145/3132847.3132992
Shiga SJoho HBlanco RTrippas JSanderson MKando NSakai TJoho HLi Hde Vries AWhite R(2017)Modelling Information Needs in Collaborative Search ConversationsProceedings of the 40th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3077136.3080787(715-724)Online publication date: 7-Aug-2017
https://dl.acm.org/doi/10.1145/3077136.3080787
Nadamoto ASakai K(2017)Detecting and presenting welcome-news for tourists from user reviewsInternational Journal of Web Information Systems10.1108/IJWIS-04-2017-003313:4(354-369)Online publication date: 6-Nov-2017
https://doi.org/10.1108/IJWIS-04-2017-0033
Sakai KNadamoto AAnderst-Kotsis G(2016)Extracting welcome news from travel reviewsProceedings of the 18th International Conference on Information Integration and Web-based Applications and Services10.1145/3011141.3011149(141-148)Online publication date: 28-Nov-2016
https://dl.acm.org/doi/10.1145/3011141.3011149
Fedosov AOjala JNiforatos EOlsson TLangheinrich M(2016)Mobile first?Proceedings of the 20th International Academic Mindtrek Conference10.1145/2994310.2994317(198-207)Online publication date: 17-Oct-2016
https://dl.acm.org/doi/10.1145/2994310.2994317
Rafidi JMackay WBrewster SBødker S(2013)Real-time trip planning with the crowdCHI '13 Extended Abstracts on Human Factors in Computing Systems10.1145/2468356.2479503(2743-2748)Online publication date: 27-Apr-2013
https://dl.acm.org/doi/10.1145/2468356.2479503
Wu YYan XYang S(2013)Ontology-based subgraph queryingProceedings of the 2013 IEEE International Conference on Data Engineering (ICDE 2013)10.1109/ICDE.2013.6544867(697-708)Online publication date: 8-Apr-2013
https://dl.acm.org/doi/10.1109/ICDE.2013.6544867

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