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Audit of e-commerce process

Published: 11 July 2011 Publication History

Abstract

E-Commerce is growing and having an important role in the international economy. In this paper we discuss broadly the importance of having adequate tools to support e-commerce auditing. Specifically to support internal control, we suggest the use of process mining. We also suggest an approach to support audit of e-commerce process.

References

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Aalst, W. M. P. van der (2011) Process Mining: Discovery, Conformance and Enhancement of Business Processes. Springer Verlag, Berlin,
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Pathak, J. Lind, M. LIND2, Abdolmohammadi, M. (2010) Commerce Audit Judgment Expertise: Does Expertise in System Change Management and Information Technology Auditing Mediate E-Commerce Audit Judgment Expertise? Informatica Economică vol. 14, no. 1/2010
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Rosen, A. (2000) The E-commerce Question and Answer Book., USA.
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Hoque, F. (2000) E-Enterprise: Business, Models, Architecture and Components, Cambridge, UK, Cambridge University Press.
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R. Kalakota & A. B. Whinston, (1997) Electronic commerce: a manager's guide. Addison-Wesley Professional, 1997.
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Ricker, F. & Kalakota (1999) "Order Fulfillment: The Hidden Key to e-Commerce Success", Supply Chain Management Review, Fall 1999, 60--70
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D. Tapscott & A. D. Williams, (2008) Wikinomics: How Mass Collaboration Changes Everything, Expanded. Portfolio Hardcover, 2008.
[8]
Aalst, W. M. P. van der; Hee, K. M. Van; Werf, J. M. van der; Kumar, A. & Verdonk, M. (2009) "Conceptual Model for On Line Auditing". BPM Center Report BPM-09-19, BPMcenter.org, 2009
[9]
Rembert, A. & Ellis, C. (2009) "An Initial Approach to Mining Multiple Perspectives of a Business Process" In Proceedings of Tapia'09 ACM April 1--4, 2009 Portland, OR
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BonitaSoft (2011) available at: http://www.bonitasoft.com/

Cited By

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  • (2012)Open source workflow management systems for the internal audit processProceedings of the Workshop on Open Source and Design of Communication10.1145/2316936.2316938(3-10)Online publication date: 11-Jun-2012

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Published In

cover image ACM Other conferences
OSDOC '11: Proceedings of the 2011 Workshop on Open Source and Design of Communication
July 2011
91 pages
ISBN:9781450308731
DOI:10.1145/2016716
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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  • EuroSIGDOC: ACM SIGDOC European chapter

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 11 July 2011

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Author Tags

  1. audit
  2. data mining
  3. e-commerce
  4. process mining

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  • Research-article

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OSDOC '11
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  • EuroSIGDOC

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Overall Acceptance Rate 9 of 15 submissions, 60%

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Cited By

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  • (2012)Open source workflow management systems for the internal audit processProceedings of the Workshop on Open Source and Design of Communication10.1145/2316936.2316938(3-10)Online publication date: 11-Jun-2012

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