research-article

Quality delivery of mobile video: in-depth understanding of user requirements

Authors:

Wei Song,

Dian Tjondronegoro,

Michael DochertyAuthors Info & Claims

OzCHI '11: Proceedings of the 23rd Australian Computer-Human Interaction Conference

Pages 265 - 268

https://doi.org/10.1145/2071536.2071579

Published: 28 November 2011 Publication History

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Abstract

The increase of powerful mobile devices has accelerated the demand for mobile videos. Previous studies in mobile video have focused on understanding of mobile video usage, improvement of video quality, and user interface design in video browsing. However, research focusing on a deep understanding of users' needs for a pleasing quality delivery of mobile video is lacking. In particular, what quality-delivery mode users prefer and what information relevant to video quality they need requires attention. This paper presents a qualitative interview study with 38 participants to gain an insight into three aspects: influencing factors of user-desired video quality, user-preferred quality-delivery modes, and user-required interaction information of mobile video. The results show that user requirements for video quality are related to personal preference, technology background and video viewing experience, and the preferred quality-delivery mode and interactive mode are diverse. These complex user requirements call for flexible and personalised quality delivery and interaction of mobile video.

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Cited By

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Song WTjondronegoro DHimawan IHua KRui YSteinmetz RHanjalic ANatsev AZhu W(2014)Acceptability-based QoE Management for User-centric Mobile Video DeliveryProceedings of the 22nd ACM international conference on Multimedia10.1145/2647868.2654923(267-276)Online publication date: 3-Nov-2014
https://dl.acm.org/doi/10.1145/2647868.2654923
Song WTjondronegoro DDocherty M(2013)User-Centered Study on Quality of Mobile Video ServicesTools for Mobile Multimedia Programming and Development10.4018/978-1-4666-4054-2.ch002(18-51)Online publication date: 2013
https://doi.org/10.4018/978-1-4666-4054-2.ch002

Index Terms

Quality delivery of mobile video: in-depth understanding of user requirements
1. Human-centered computing

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Published In

OzCHI '11: Proceedings of the 23rd Australian Computer-Human Interaction Conference

November 2011

363 pages

ISBN:9781450310901

DOI:10.1145/2071536

Conference Chair:
Duncan Stevenson
Australian National University

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 28 November 2011

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OzCHI '11

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Human Factors & Ergonomics Soc

OzCHI '11: The Annual Meeting of the Australian Special Interest Group for Computer Human Interaction

November 28 - December 2, 2011

Canberra, Australia

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Overall Acceptance Rate 362 of 729 submissions, 50%

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Song WTjondronegoro DHimawan IHua KRui YSteinmetz RHanjalic ANatsev AZhu W(2014)Acceptability-based QoE Management for User-centric Mobile Video DeliveryProceedings of the 22nd ACM international conference on Multimedia10.1145/2647868.2654923(267-276)Online publication date: 3-Nov-2014
https://dl.acm.org/doi/10.1145/2647868.2654923
Song WTjondronegoro DDocherty M(2013)User-Centered Study on Quality of Mobile Video ServicesTools for Mobile Multimedia Programming and Development10.4018/978-1-4666-4054-2.ch002(18-51)Online publication date: 2013
https://doi.org/10.4018/978-1-4666-4054-2.ch002

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