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Generic functionality in user interfaces for emergency response

Published: 28 November 2011 Publication History

Abstract

In this paper we use findings from a number of empirical studies involving different emergency response actors to identify shared or overlapping needs for user interfaces functionality. By analyzing the findings from these studies, we have identified 11 categories of functionality supporting shared needs, including functionality for handling incident information, logging facilities, and functionality for managing human resources and equipment. After presenting our research method, we give an overview of the identified categories of shared functionality. We also describe one of the categories, namely resource management, in some more detail including giving examples of concrete user interface functionality. We have validated the conclusions of our findings through observations and interviews in a training exercise. The validation supported our prediction that the exercise would not reveal major additional categories of functionality, and it also supplemented the earlier findings regarding which actors that need which categories of functionality. We conclude by discussing pros and cons of using generic solutions supporting shared functionality across emergency response actors.

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Cited By

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  • (2022)Stakeholder Engagement Model to Facilitate the Uptake by End Users of Crisis Communication SystemsSecurity Technologies and Social Implications10.1002/9781119834175.ch8(198-221)Online publication date: 14-Oct-2022
  • (2017)Disaster state information management gis system based on tiled diplay environment2017 IEEE 8th International Conference on Awareness Science and Technology (iCAST)10.1109/ICAwST.2017.8256462(273-278)Online publication date: Nov-2017
  • (2017)Mobile applications in crisis informatics literature: A systematic reviewInternational Journal of Disaster Risk Reduction10.1016/j.ijdrr.2017.06.00924(297-311)Online publication date: Sep-2017
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    cover image ACM Other conferences
    OzCHI '11: Proceedings of the 23rd Australian Computer-Human Interaction Conference
    November 2011
    363 pages
    ISBN:9781450310901
    DOI:10.1145/2071536
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 28 November 2011

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    Author Tags

    1. emergency response
    2. generic user interface components
    3. mobile HCI

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    View all
    • (2022)Stakeholder Engagement Model to Facilitate the Uptake by End Users of Crisis Communication SystemsSecurity Technologies and Social Implications10.1002/9781119834175.ch8(198-221)Online publication date: 14-Oct-2022
    • (2017)Disaster state information management gis system based on tiled diplay environment2017 IEEE 8th International Conference on Awareness Science and Technology (iCAST)10.1109/ICAwST.2017.8256462(273-278)Online publication date: Nov-2017
    • (2017)Mobile applications in crisis informatics literature: A systematic reviewInternational Journal of Disaster Risk Reduction10.1016/j.ijdrr.2017.06.00924(297-311)Online publication date: Sep-2017
    • (2017)Ultra Definition Display Environment for Disaster Management GISAdvances in Network-Based Information Systems10.1007/978-3-319-65521-5_57(654-663)Online publication date: 24-Aug-2017
    • (2017)Integrated Information Visualization and Usability of User Interfaces for Safety-Critical ContextsEngineering Psychology and Cognitive Ergonomics: Cognition and Design10.1007/978-3-319-58475-1_6(71-85)Online publication date: 18-May-2017
    • (2016)A case-based assessment of the FLUIDE framework for specifying emergency response user interfacesProceedings of the 8th ACM SIGCHI Symposium on Engineering Interactive Computing Systems10.1145/2933242.2933253(97-107)Online publication date: 21-Jun-2016
    • (2015)Mobile Crime Incident Reporting System using UX dimensions guideline2015 Asian Conference on Defence Technology (ACDT)10.1109/ACDT.2015.7111609(187-192)Online publication date: Apr-2015

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