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Participatory design for challenging user groups: a case study

Published: 25 August 2010 Publication History

Abstract

Motivation -- To develop the interaction design of an intelligent assistive device and environment for elderly people suffering from disease-related cognitive deficits within an interdisciplinary and international development team.
Research approach -- Combining two different participatory development methods in order to involve both the development team and the real end-user.
Findings/Design -- Scenarios were used to develop an idea of interaction design which were later adapted involving the real end-users in a operational prototyping phase.
Research limitations/Implications -- Operational prototyping is done involving 21 end-users. Evaluation with a larger group is an open issue.
Originality/Value -- The research makes a contribution of how to involve both application domain experts and cognitively impaired end-users in the development process of interactive systems. The value added consists of a successful field study and experience how to create an efficient workflow.
Take away message -- Participatory design for people suffering from cognitive deficits is challenging but possible.

References

[1]
Bruegge, B. and Dutoit A. H. (2003). Object-Oriented Software Engineering: Using UML, Patterns and Java, 2nd Edition Prentice Hall, Upper Saddle River, NJ.
[2]
Bierhoff I. and Panis P. (2008). Active involvement of older users in the design process of smart home technology. Gerontechnology, 7(2), 74.
[3]
Callejas, Z. and López-Cózar, R. (2009). Designing smart home interfaces for the elderly. ACM SIGACCESS Accessibility and Computing, 95, 10--16.
[4]
Carroll, J. M. (1995). Scenario-Based Design: Envisioning Work and Technology in System Development. Wiley, New York.
[5]
Davis, A. M. (1992). Operational Prototyping: A new Development Approach. IEEE Software, 9(5), 70--78.
[6]
Holzinger, A. (2002), User-Centered Interface Design for Disabled and Elderly People: First Experiences with Designing a Patient Communication System (PACOSY). Proceedings of the 8th International Conference on Computers Helping People with Special Needs, 33--40.
[7]
Rubio, C. (2010). SHARE-it Intelligent Tutorials. Bachelor's Thesis. Barcelona School of Informatics, Technical University of Catalonia.

Cited By

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  • (2024)Enhancing Explainability in Medical AI: Developing Human-Centered Participatory Design CardsHCI International 2024 – Late Breaking Papers10.1007/978-3-031-76827-9_10(164-194)Online publication date: 31-Dec-2024
  • (2023)EquiP: A Method to Co-Design for CooperationComputer Supported Cooperative Work (CSCW)10.1007/s10606-023-09463-w32:3(385-438)Online publication date: 21-Mar-2023
  • (2021)Designing Collective Teacher-Children Personas in Preschool: A Methodological ApproachProceedings of the 20th Annual ACM Interaction Design and Children Conference10.1145/3459990.3465186(488-492)Online publication date: 24-Jun-2021
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Information & Contributors

Information

Published In

cover image ACM Other conferences
ECCE '10: Proceedings of the 28th Annual European Conference on Cognitive Ergonomics
August 2010
380 pages
ISBN:9781605589466
DOI:10.1145/1962300

Sponsors

  • TNO: Netherlands Organization for Applied Scientific Research
  • EACE: European Association of Cognitive Ergonomics

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Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 August 2010

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Author Tags

  1. cognitively impaired users
  2. interdisciplinary development team
  3. operational prototyping
  4. scenarios
  5. user-centred design

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  • Research-article

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ECCE '10
Sponsor:
  • TNO
  • EACE
ECCE '10: European Conference on Cognitive Ergonomics
August 25 - 27, 2010
Delft, Netherlands

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Overall Acceptance Rate 56 of 91 submissions, 62%

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Cited By

View all
  • (2024)Enhancing Explainability in Medical AI: Developing Human-Centered Participatory Design CardsHCI International 2024 – Late Breaking Papers10.1007/978-3-031-76827-9_10(164-194)Online publication date: 31-Dec-2024
  • (2023)EquiP: A Method to Co-Design for CooperationComputer Supported Cooperative Work (CSCW)10.1007/s10606-023-09463-w32:3(385-438)Online publication date: 21-Mar-2023
  • (2021)Designing Collective Teacher-Children Personas in Preschool: A Methodological ApproachProceedings of the 20th Annual ACM Interaction Design and Children Conference10.1145/3459990.3465186(488-492)Online publication date: 24-Jun-2021
  • (2016)Research Methods Applied to Studies with Active Elderly: A Literature ReviewAdvances in Design for Inclusion10.1007/978-3-319-41962-6_38(425-436)Online publication date: 8-Jul-2016
  • (2015)Involving Older Adults in Designing Interactive TechnologyProceedings of the 11th Biannual Conference of the Italian SIGCHI Chapter10.1145/2808435.2808464(102-109)Online publication date: 28-Sep-2015
  • (2012)Revisiting personasCHI '12 Extended Abstracts on Human Factors in Computing Systems10.1145/2212776.2212822(453-468)Online publication date: 5-May-2012

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