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SELECT * FROM USER: infrastructure and socio-technical representation

Published: 19 March 2011 Publication History

Abstract

As use of, and experiences with, social media continue to grow, the systems of representation that underlie their use become increasingly influential. In this paper, we present results from empirical studies of two online communities-Facebook and craigslist Missed Connections-that highlight the ways in which this underlying infrastructure and the user practices on these sites are inherently intertwined. We make particular use of a framework first introduced by Agre that focuses on the influence of eight underlying features of computing practice: ontology, standards, instrumentation, authentication, interpretation, selection, bias, and performance. The results of this analysis indicate how representational systems do more than simply represent the physical world; they are deeply intertwined with the social and material practices of everyday life.

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      cover image ACM Conferences
      CSCW '11: Proceedings of the ACM 2011 conference on Computer supported cooperative work
      March 2011
      764 pages
      ISBN:9781450305563
      DOI:10.1145/1958824
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 19 March 2011

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      Author Tags

      1. craigslist missed connections
      2. facebook
      3. infrastructure
      4. online communities
      5. representation
      6. social media

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      March 19 - 23, 2011
      Hangzhou, China

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      • (2024)Cruising Queer HCI on the DL: A Literature Review of LGBTQ+ People in HCIProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642494(1-21)Online publication date: 11-May-2024
      • (2022)Behold the Once and Future Me: Online Identity After the End of a Romantic RelationshipProceedings of the ACM on Human-Computer Interaction10.1145/35550976:CSCW2(1-35)Online publication date: 11-Nov-2022
      • (2021)Coding Bias in the Use of Behavior Management Technologies: Uncovering Socio-technical Consequences of Data-driven Surveillance in ClassroomsProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462084(508-522)Online publication date: 28-Jun-2021
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