More Web Proxy on the site http://driver.im/

research-article

Understanding the influence of 3D virtual worlds on perceptions of 2D e-commerce websites

Author:

Minh Q. TranAuthors Info & Claims

EICS '10: Proceedings of the 2nd ACM SIGCHI symposium on Engineering interactive computing systems

Pages 325 - 328

https://doi.org/10.1145/1822018.1822072

Published: 19 June 2010 Publication History

Abstract

This PhD research aims to understand the influence of consumers' experiences in 3D virtual worlds on their perceptions and expectations of 2D e-commerce websites. Interviews are being conducted with consumers who have shopping experiences in 3D and 2D environments. The contribution of this research will be an understanding of user needs in e-commerce environments. This understanding will be applied to develop e-commerce design guidelines in both 2D and 3D e-commerce environments.

References

[1]

Bainbridge, W. S. The Scientific Research Potential of Virtual Worlds. Science, 317, 472.

[2]

Campbell, D. E., Wells, J. D. and Valacich, J. S. (2009). Diagnosing and Managing Online Business-to-Consumer (B2C) Relationships: Toward an eCommerce B2C Relationship Stage Theory. Transactions on Human-Computer Interaction, 1(4), 108--132.

[3]

Castronova, E. Synthetic Worlds -- The Business and Culture of Online Games. University of Chicago Press, London, 2005.

Digital Library

[4]

Gabbot, M. and Hogg, G. Consumers and Services, John Wiley & Sons, Chicester, 1998.

[5]

Giorgi, A. P. and Giorgi, B. Phenomenological psychology. In Willig, C. and Rogers. W.S. eds. The SAGE Handbook of Qualitative Research in Psychology. SAGE Ltd, London, 2008.

[6]

Goel, L. and Prokopec, S. If you build it will they come?--An empirical investigation of consumer perceptions and strategy in virtual worlds. Electronic Commerce Research, 9(2), 115--134.

Digital Library

[7]

Guo, Y. and Barnes, S. Virtual item purchase behavior in virtual worlds: an exploratory investigation. Electronic Commerce Research, 9(1), 77--96.

Digital Library

[8]

Hale, T. 2009 End of Year Second Life Economy Wrap up (including Q4 Economy in Detail). Retrieved March 10, 2010, from Second Life Official Blog: http://blogs.secondlife.com/community/features/blog/2010/01/19/2009-end-of-year-second-life-economy-wrap-up-including-q4-economy-in-detail.

[9]

Hemp, P. Are You Ready for E-tailing 2.0? Harvard Business Review 84, 1028--29.

[10]

Hemp, P. The Avatar as Consumer. Harvard Business Review, February 2006, 60--61.

[11]

Jiang, Z. and Benbasat, I. Virtual Product Experience: Effects of Visual and Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping. Journal of Management Information Systems, 21(3), 111--147.

Digital Library

[12]

Kozinets, R. E-tribalized marketing?: The strategic implications of virtual communities of consumption. European Management Journal, 17(3), 252--264.

[13]

Petre, M., Minocha, S. and Roberts, D. Usability beyond the website: an empirically-grounded e-commerce evaluation instrument for the total customer experience. Behaviour and Information Technology, 25(2), 189--203.

[14]

Rymaszewski, M., Au, W. J., Ondrejka, C., Platel, R., Gorden, S. V., Cezanne, J., Batston-Cunningham, B., Krotoski, A., Trollop, C. and Rossignol, J. Second Life: The official guide (Second Ed.). Wiley Publishing Inc, Indiana, 2008.

[15]

Schroeder, R. The Social Life of Avatars. Springer-Verlag, London, 2002.

[16]

Sherman, C. Mercedes Benz Leaves Second Life on Positive Note. Retrieved March 10, 2010, from Virtual World News: http://www.virtualworldsnews.com/2008/03/mercedes-benz-l.htm.

Cited By

Lee DKim HPark J(2024)Design and verification of universal virtual shopping store applicationVirtual Reality10.1007/s10055-024-01063-328:4Online publication date: 9-Nov-2024
https://doi.org/10.1007/s10055-024-01063-3
Zheng LXu L(2020)A Study on Evaluation Model of VR Shopping Experience based on User-Centered Approach2020 International Conference on Innovation Design and Digital Technology (ICIDDT)10.1109/ICIDDT52279.2020.00065(323-333)Online publication date: Dec-2020
https://doi.org/10.1109/ICIDDT52279.2020.00065
Miremadi AAminilari MHassanian-esfahani R(2013)A new trust model for B2C e-commerce based on 3D user interfaces7th International Conference on e-Commerce in Developing Countries:with focus on e-Security10.1109/ECDC.2013.6556747(1-12)Online publication date: Apr-2013
https://doi.org/10.1109/ECDC.2013.6556747

Index Terms

Understanding the influence of 3D virtual worlds on perceptions of 2D e-commerce websites
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods
      1. User centered design

Recommendations

Design guidelines for B2C e-commerce in virtual worlds
BCS-HCI '11: Proceedings of the 25th BCS Conference on Human-Computer Interaction

Virtual worlds are three-dimensional (3D) persistent multi-user online environments in which users interact through avatars. Virtual worlds support many kinds of activities, including education, socialising, gaming and e-commerce. Our research focuses ...
Investigating affordances of virtual worlds for real world B2C e-commerce
BCS-HCI '11: Proceedings of the 25th BCS Conference on Human-Computer Interaction

Virtual worlds are three-dimensional (3D) online persistent multi-user environments where users interact through avatars. The literature suggests that virtual worlds can facilitate real world business-to-consumer (B2C) e-commerce. However, few real ...
A means-end analysis of consumers' perceptions of virtual world affordances for e-commerce
INTERACT'11: Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I

Virtual worlds are three-dimensional (3D) persistent multi-user online environments where users interact through avatars. The affordances of virtual worlds can be useful for business-to-consumer e-commerce. Moreover, affordances of virtual worlds can ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences

EICS '10: Proceedings of the 2nd ACM SIGCHI symposium on Engineering interactive computing systems

June 2010

390 pages

ISBN:9781450300834

DOI:10.1145/1822018

General Chairs:
Noi Sukaviriya
IBM T.J. Watson Research Center, USA
,
Jean Vanderdonckt
Université catholique de Louvain, Belgium
,
Program Chair:
Michael Harrison
Newcastle University, UK

Copyright © 2010 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 June 2010

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

EICS '10

Sponsor:

SIGCHI

EICS '10: ACM SIGCHI Symposium on Engineering Interactive Computing Systems

June 19 - 23, 2010

Berlin, Germany

Acceptance Rates

Overall Acceptance Rate 73 of 299 submissions, 24%

Upcoming Conference

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

3
Total Citations
View Citations
446
Total Downloads

Downloads (Last 12 months)3
Downloads (Last 6 weeks)0

Reflects downloads up to 21 Dec 2024

Other Metrics

View Author Metrics

Citations

Cited By

Lee DKim HPark J(2024)Design and verification of universal virtual shopping store applicationVirtual Reality10.1007/s10055-024-01063-328:4Online publication date: 9-Nov-2024
https://doi.org/10.1007/s10055-024-01063-3
Zheng LXu L(2020)A Study on Evaluation Model of VR Shopping Experience based on User-Centered Approach2020 International Conference on Innovation Design and Digital Technology (ICIDDT)10.1109/ICIDDT52279.2020.00065(323-333)Online publication date: Dec-2020
https://doi.org/10.1109/ICIDDT52279.2020.00065
Miremadi AAminilari MHassanian-esfahani R(2013)A new trust model for B2C e-commerce based on 3D user interfaces7th International Conference on e-Commerce in Developing Countries:with focus on e-Security10.1109/ECDC.2013.6556747(1-12)Online publication date: Apr-2013
https://doi.org/10.1109/ECDC.2013.6556747

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents