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Characterizing global participation in an enterprise SNS

Published: 19 August 2010 Publication History

Abstract

Social networking sites have been deployed within global enterprises to encourage informal communication and build social capital between its globally distributed members. Such interactions can potentially contribute to intercultural learning opportunities; however, it is unclear whether cross-geographical social contact consistently occurs. We present initial results from a quantitative analysis of user activity from a global enterprise SNS, observe asymmetries in directionality and reciprocity in connections in various geographic regions as well as a strong tendency towards geographic homophily. Finally, we suggest that language proficiency may play a role in differences in regional adoption of the system.

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Cited By

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  • (2019)A Research Literature Study of Enterprise SocialMedia Platforms in OrganizationsBeta10.18261/issn.1504-3134-2019-01-0633:1(84-112)Online publication date: 7-May-2019
  • (2019)Measurement and management of competences by enterprise social networkingInternational Journal of Productivity and Performance Management10.1108/IJPPM-04-2018-013968:1(109-126)Online publication date: 14-Jan-2019
  • (2016)Embracing Cultural DiversityProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing10.1145/2818048.2835198(274-287)Online publication date: 27-Feb-2016
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cover image ACM Conferences
ICIC '10: Proceedings of the 3rd international conference on Intercultural collaboration
August 2010
300 pages
ISBN:9781450301084
DOI:10.1145/1841853
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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New York, NY, United States

Publication History

Published: 19 August 2010

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Author Tags

  1. cscw
  2. intercultural computing
  3. social networking

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ICIC '10 Paper Acceptance Rate 47 of 77 submissions, 61%;
Overall Acceptance Rate 47 of 77 submissions, 61%

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Cited By

View all
  • (2019)A Research Literature Study of Enterprise SocialMedia Platforms in OrganizationsBeta10.18261/issn.1504-3134-2019-01-0633:1(84-112)Online publication date: 7-May-2019
  • (2019)Measurement and management of competences by enterprise social networkingInternational Journal of Productivity and Performance Management10.1108/IJPPM-04-2018-013968:1(109-126)Online publication date: 14-Jan-2019
  • (2016)Embracing Cultural DiversityProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing10.1145/2818048.2835198(274-287)Online publication date: 27-Feb-2016
  • (2016)“To Listen, Share, and to Be Relevant” - Learning Netiquette by Reflective PracticeTechnology and Intimacy: Choice or Coercion10.1007/978-3-319-44805-3_16(191-203)Online publication date: 25-Aug-2016
  • (2015)Social Media: Defining, Developing, and DiviningAtlantic Journal of Communication10.1080/15456870.2015.97228223:1(46-65)Online publication date: 6-Feb-2015
  • (2014)Organizational Adoption of New Communication TechnologiesComputing Handbook, Third Edition10.1201/b16768-52(45-1-45-25)Online publication date: May-2014
  • (2014)Global social knowledge management - Understanding barriers for global workers utilizing social softwareComputers in Human Behavior10.1016/j.chb.2013.07.04130(637-647)Online publication date: 1-Jan-2014
  • (2012)Removing gamification from an enterprise SNSProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145362(1067-1070)Online publication date: 11-Feb-2012
  • (2012)Cultural appropriationProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145220(77-86)Online publication date: 11-Feb-2012
  • (2011)Enterprise blogging in a global contextProceedings of the ACM 2011 conference on Computer supported cooperative work10.1145/1958824.1958831(35-44)Online publication date: 19-Mar-2011

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