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The pile of least effort: supporting lived document management practices

Published: 23 November 2009 Publication History

Abstract

This paper outlines early results from ethnographic research examining the ways people organise and manage their personal documents in an office, with a focus on people who engage in piling. The study encompassed in-depth interview data, questionnaire data and explorations of technology prototypes with participants. We build upon existing personal information management (PIM) research and develop a framework to encompass the real world of paper document management. In this paper, we highlight the challenges of being a piler, and suggest how they might be remedied or alleviated through design considerations for future support systems.

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    OZCHI '09: Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
    November 2009
    445 pages
    ISBN:9781605588544
    DOI:10.1145/1738826
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 23 November 2009

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    1. personal information management
    2. situated practices

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    Overall Acceptance Rate 362 of 729 submissions, 50%

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