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Understanding together: sensemaking in collaborative information seeking

Authors:

Sharoda A. Paul,

Madhu C. ReddyAuthors Info & Claims

CSCW '10: Proceedings of the 2010 ACM conference on Computer supported cooperative work

Pages 321 - 330

https://doi.org/10.1145/1718918.1718976

Published: 06 February 2010 Publication History

Abstract

An important aspect of collaborative information seeking (CIS) is making sense of the information found, i.e., collaborative sensemaking. We conducted an ethnographic study of the CIS practices of healthcare providers in a hospital emergency department to gain a conceptual understanding of when and how collaborative sensemaking occurs during CIS activities. We present occasions and characteristics of collaborative sensemaking and design implications for collaborative information retrieval tools to support sensemaking.

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Cited By

Malki LPatel DSingh A(2024)"The Headline Was So Wild That I Had To Check": An Exploration of Women's Encounters With Health Misinformation on Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/36374058:CSCW1(1-26)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637405
Brombacher HVan Koningsbruggen RVos SHouben SCiolfi LHogan TDöring TJenkins Tvan Dijk JHuron SLi ZCoyle DSigner B(2024)SensorBricks: a Collaborative Tangible Sensor Toolkit to Support the Development of Data LiteracyProceedings of the Eighteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3623509.3633378(1-17)Online publication date: 11-Feb-2024
https://dl.acm.org/doi/10.1145/3623509.3633378
Lakhdhir SNayar CAnderson FFournier HHolsti LKondratova IPerin CSomanath S(2024)GlucoMaker: Enabling Collaborative Customization of Glucose MonitorsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642435(1-21)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642435
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Index Terms

Understanding together: sensemaking in collaborative information seeking
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
2. Social and professional topics
  1. Professional topics
    1. Computing and business
      1. Computer supported cooperative work

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Published In

cover image ACM Conferences

CSCW '10: Proceedings of the 2010 ACM conference on Computer supported cooperative work

February 2010

468 pages

ISBN:9781605587950

DOI:10.1145/1718918

General Chairs:
Kori Inkpen
Microsoft Research, USA
,
Carl Gutwin
University of Saskatchewan, Canada
,
Program Chair:
John Tang
Microsoft Research, USA

Copyright © 2010 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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New York, NY, United States

Publication History

Published: 06 February 2010

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CSCW '10: Computer Supported Cooperative Work

February 6 - 10, 2010

Georgia, Savannah, USA

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Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

Malki LPatel DSingh A(2024)"The Headline Was So Wild That I Had To Check": An Exploration of Women's Encounters With Health Misinformation on Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/36374058:CSCW1(1-26)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637405
Brombacher HVan Koningsbruggen RVos SHouben SCiolfi LHogan TDöring TJenkins Tvan Dijk JHuron SLi ZCoyle DSigner B(2024)SensorBricks: a Collaborative Tangible Sensor Toolkit to Support the Development of Data LiteracyProceedings of the Eighteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3623509.3633378(1-17)Online publication date: 11-Feb-2024
https://dl.acm.org/doi/10.1145/3623509.3633378
Lakhdhir SNayar CAnderson FFournier HHolsti LKondratova IPerin CSomanath S(2024)GlucoMaker: Enabling Collaborative Customization of Glucose MonitorsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642435(1-21)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642435
Yildirim NZlotnikov SVenkat AChawla GKim JBukowski LKahn JMccann JZimmerman J(2024)Investigating Why Clinicians Deviate from Standards of Care: Liberating Patients from Mechanical Ventilation in the ICUProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641982(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641982
Ndumbaro F(2023)Models of collaborative information behaviour (CIB): A meta-synthesisInformation Development10.1177/02666669231158334Online publication date: 14-Mar-2023
https://doi.org/10.1177/02666669231158334
Solyst JYang EXie SOgan AHammer JEslami M(2023)The Potential of Diverse Youth as Stakeholders in Identifying and Mitigating Algorithmic Bias for a Future of Fairer AIProceedings of the ACM on Human-Computer Interaction10.1145/36102137:CSCW2(1-27)Online publication date: 4-Oct-2023
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Ghosh PPosner KHyland Svan Cleve WBristow MLong DPalla KNair BFong CPauldine RVavilala MO'Hara K(2023)Framing Machine Learning Opportunities for Hypotension Prediction in Perioperative Care: A Socio-technical PerspectiveACM Transactions on Computer-Human Interaction10.1145/358995330:5(1-33)Online publication date: 23-Sep-2023
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Ale-Ebrahim BGohring TFetterolf EGray M(2023)Pronouns in the Workplace: Developing Sociotechnical Systems for Digitally Mediated Gender ExpressionProceedings of the ACM on Human-Computer Interaction10.1145/35795167:CSCW1(1-30)Online publication date: 16-Apr-2023
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