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User experience of speech controlled media center for physically disabled users

Published: 30 September 2009 Publication History

Abstract

In this paper, we present results from a long-term user pilot study of speech controlled media center. The pilot users in this case were physically disabled and the system was installed in their apartment for six weeks. We designed a multimodal media center interface based on speech. Full speech control is provided with a hands-free speech recognition input method for people with physical disabilities. In addition, the application includes a zoomable context + focus GUI in tight combination with speech output. The resulting interface was designed following human-centered principles. Finally, the results of user experience studies are presented.

References

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Soronen H, Turunen M, Hakulinen J. 2008. Voice Commands in Home Environment - a Consumer Survey, In Proceedings of Interspeech 2008, 2078--2081.
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Turunen M, Hakulinen J, Melto A, Hella J, Laivo T, Rajaniemi J-P, Mäkinen E, Soronen H, Hansen M, Pakarinen S, Heimonen T, Rantala J, Valkama P, Miettinen T, and Raisamo R. 2009. Accessible Multimodal Media Center Interface for Users with Physical and Visual Impairments. 11th ACM Conference on Computers and Accessibility. October 26--28, Pittsburgh, PA, USA.
[3]
Reichheld F. F. 2003. The One Number You Need to Grow. Harvard Business Review, December 2003.
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Harada S, Wobbrock J. O, Malkin J, Bilmes J. A, Landay J. A. 2009. Longitudinal Study of People Learning to use Continuous Voice-Based Cursor Control
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Bilmes J. A, Xiao L, Malkin J, Kilanski K, Wright R, Kirchhoff K, Subramanya A, Harada S, Landay J. A, Dowden P, Chizeck H. 2005. The Vocal Joystick: A Voice-Based Human-Computer Interface for Individuals with Motor Impairments. In Proceedings of Human Language Technology Conference and Conference on Empirical Methods in Natural Language Processing, Vancouver.
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Hassenzahl, M. 2004. The thing and I: understanding the relationship between user and product. In Funology: From Usability To Enjoyment, M. A. Blythe, K. Overbeeke, A. F. Monk, and P. C. Wright, Eds. Kluwer Academic Publishers, Norwell, MA, 31--42.
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Jetter, H-C; Gerken, J. 2006. A Simplified Model of user Experience for Practical Application. NordiCHI 2006, Oslo: The 2ne COST294-MAUSE International Open Workshop "User eXperience - Towards a unified view".

Cited By

View all
  • (2020)What Can I Say?Proceedings of the 2nd Conference on Conversational User Interfaces10.1145/3405755.3406119(1-9)Online publication date: 22-Jul-2020
  • (2018)Measuring user experience in conversational interfacesProceedings of the 32nd International BCS Human Computer Interaction Conference10.14236/ewic/HCI2018.21(1-12)Online publication date: 4-Jul-2018
  • (2016)What can I say?Proceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services10.1145/2935334.2935386(72-82)Online publication date: 6-Sep-2016

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    cover image ACM Conferences
    MindTrek '09: Proceedings of the 13th International MindTrek Conference: Everyday Life in the Ubiquitous Era
    September 2009
    254 pages
    ISBN:9781605586335
    DOI:10.1145/1621841
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 30 September 2009

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    Author Tags

    1. accessibility
    2. digital television
    3. home media center
    4. human-centered design
    5. speech recognition
    6. user experience

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    MindTrek '09
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    MindTrek '09: Academic MindTrek 2009
    September 30 - October 2, 2009
    Tampere, Finland

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    Overall Acceptance Rate 110 of 207 submissions, 53%

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    Cited By

    View all
    • (2020)What Can I Say?Proceedings of the 2nd Conference on Conversational User Interfaces10.1145/3405755.3406119(1-9)Online publication date: 22-Jul-2020
    • (2018)Measuring user experience in conversational interfacesProceedings of the 32nd International BCS Human Computer Interaction Conference10.14236/ewic/HCI2018.21(1-12)Online publication date: 4-Jul-2018
    • (2016)What can I say?Proceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services10.1145/2935334.2935386(72-82)Online publication date: 6-Sep-2016

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