research-article

Governmental virtual institutions

Authors:

Cláudia J. Abrão de Araújo,

Flávio S. Corrêa da SilvaAuthors Info & Claims

ICEGOV '09: Proceedings of the 3rd international conference on Theory and practice of electronic governance

Pages 404 - 406

https://doi.org/10.1145/1693042.1693132

Published: 10 November 2009 Publication History

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Abstract

Virtual Worlds are very popular media for social interaction and we believe that the adoption of this media is suitable for Electronic Government applications. It can increase the capillarity of public services, facilitate the access to (and execution of) government services and provide citizens with a natural and immersive experience. In this paper we introduce a Government Virtual Institution Model that satisfies relevant issues such as: user friendliness to citizens with diverse education levels; facilitated connection between heterogeneous government systems; satisfaction of government services requirements related to security, privacy, reliability, scalability and interoperability. The government services and the information flow across the Government Virtual Institution are formally described using the Lightweight Coordination Calculus (LCC) language, and the model is specified based on the use of the JamSession decentralized architecture for virtual worlds.

References

[1]

B. Anton. Virtual Institution. In PhD. Thesis. Sydney, Australia, 2007.

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[2]

Cláudia J. A. de Araújo and Flávio S. C. da Silva. Governamental Virtual Institutions. In Technical Report RT-MAC-2009-03. University of São Paulo, Brazil.

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[3]

C. Walton and D. Robertson. Flexible multi-agent protocols. In Procs. of UKMAS 2002. UKMAS, 2002.

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D. Norman. The Design of Everyday Things. Basic Books, USA, 2002.

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D. Robertson. A lightweight coordination calculus for agent systems. In Declarative Agent Languages and Technologies II. Springer Lecture Notes in Computer Science 3476, 2005.

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Theresa A. Pardo and G. Brian Burke. Improving Government Interoperability: A capability framework for government managers. Center for Technology in Government, Albany, 2008.

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Index Terms

Governmental virtual institutions
1. Information systems
  1. Information systems applications

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Published In

ICEGOV '09: Proceedings of the 3rd international conference on Theory and practice of electronic governance

November 2009

431 pages

ISBN:9781605586632

DOI:10.1145/1693042

Editors:
Tomasz Janowski
United Nations University
,
Jim Davies
University of Oxford

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 10 November 2009

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ICEGOV '09

ICEGOV '09: 3rd International Conference on Theory and Practice of Electronic Governance

November 10 - 13, 2009

Bogota, Colombia

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Overall Acceptance Rate 350 of 865 submissions, 40%

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A System for Governmental Virtual Institutions based on Ontologies and Interaction Protocols

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Electronic service delivery in a multi-channel public sector: an assessment of the government of Canada